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Sheraton Grand Taipei Hotel

1,433 reviews
#67 of 583 Hotels in Taipei
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Traveller (862)
Room & Suite (370)
Dining (284)
Overview
  • Excellent40%
  • Very good47%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“spg floor”(20 reviews)
“pizza pub”(8 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,433)Write a Review
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All reviewsspg floorpizza pubshandao temple stationspg memberthe club loungetrain stationhealth clubmain restaurantbuffet restaurantbusiness tripupgraded to a suiteconcierge deskan upgradeblue linerooftop poolhigh speedrooms are comfortable
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491 - 495 of 786 reviews
Reviewed 4 August 2013

We spent a week at the Sheraton in Taipei. Good points: excellent service, good location if your business is in the area, very friendly people. Things work. Reasons I went for four rather than five: 1. Breakfast buffet is not as great as I remembered....More

Thank bauwens
Response from SheratonGrandeTaipei, Manager at Sheraton Grand Taipei HotelResponded 4 August 2013

Dear bauwens, Thank you for taking the time to review our hotel. We appreciate you providing us with valuable information so that we can make necessary improvements to create a better and more comfortable place for guests to reside in. We will share your comments...More

Reviewed 1 August 2013

I've stayed in my fair share of Sheratons around the world and can say this one is possibly a notch or two above your average. Maybe it's the very polite and efficient staff, maybe it's the airy atrium, could it be the rooftop pool?, perhaps...More

1  Thank kris10Paris_France
Response from SheratonGrandeTaipei, Manager at Sheraton Grand Taipei HotelResponded 4 August 2013

Dear kris10Paris_France, We'd like to thank you for giving us such valuable feedback regarding your stay at Sheraton Grande Taipei. It is always a delight to hear that guests enjoy their stay and that our efforts have successfully made your trip a pleasant one! We...More

Reviewed 31 July 2013

I stayed in this hotel twice in the past 3 years for the reason of its location. I used to stay in this hotel more frequent in the 90s. As a SPG gold member I expect certain things from a Category 5 hotel and this...More

Thank huangtiff
Response from SheratonGrandeTaipei, Manager at Sheraton Grand Taipei HotelResponded 1 August 2013

Dear huangtiff, Thank you for taking the time to provide us with your feedback regarding your recent stay at Sheraton Grande Taipei. We regret to hear that our services and facilities did not meet your expectations. We hope to learn more about the details of...More

Reviewed 27 July 2013

Stayed four nights; service is fantastic in every aspect definitely speaking volumes of the Taiwanese. From front desk, bell boy, housekeeping to reastaurant wait staff. Only issue I had was that the shower drainage didnt drain fast enough causing ponding each time i showered but...More

Thank SGinTW
Response from SheratonGrandeTaipei, Manager at Sheraton Grand Taipei HotelResponded 28 July 2013

Dear MuppyB, Thank you for the kind review, and we are delighted to hear that the services we provide met your expectations! Your feedback regarding the drainage will be shared with our management team for improvement. Please email us your room number at sheratongrande.taipei@sheraton.com, and...More

Reviewed 10 July 2013 via mobile

Conclusion: Outperformed my expectation. Renovation is nicely done. I would stay again. Service is very good. Had some issues with noise outside seeping into the room and the duty manager came right up and switched me another room This stay: 2 nights on a personal...More

Thank lifeadventurelove
Response from SheratonGrandeTaipei, Manager at Sheraton Grand Taipei HotelResponded 15 July 2013

Dear lifeadventurelove, Thank you for your feedback. We appreciate every bit of advice from our guests as it would propel us forward towards making our hotel a better and more accommodating place for guests to stay in. We are glad that our associates were able...More

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Traveller (862)
Room & Suite (370)
Dining (284)
Pool & Beach (30)
Hotel & Grounds (549)
Bathroom (89)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$174 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Family Hotel in Taipei
#29 Luxury Hotel in Taipei
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$174 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Family Hotel in Taipei
#29 Luxury Hotel in Taipei
Room types
Suites, Non-Smoking Rooms, Family Rooms
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