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Sheraton Grand Taipei Hotel

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#65 of 566 Hotels in Taipei
Certificate of Excellence
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,273 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Los Angeles
Reviewed 21 October 2012

On the surface this is a standard Sheraton, comfortable, well appointed, quietly efficient. A two night stay suggested this place is a bit better than that. I awoke at 6am on the first morning and headed for the breakfast buffet. This is quite something. They have an omelet bar and a pancake/frenchtoast/waffle bar. There is a bakery that opens onto...

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Helpful?
Thank DoesNotGetOutMuch
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear DoesNotGetOutMuch, Thank you for the thorough review of our hotel facilities and buffet restaurant. As you mentioned, the buffet restaurant is extremely popular among domestic guests as well as international patrons due to the variety and quality of food we provide here, so it’s full during every meal period. It is recommended that you arrive early to secure a...

Singapore, Singapore
Reviewed 20 October 2012

I had stayed previously at Sheraton Taipei in 2009 and on my second visit to Taipei, I stayed at the Sheraton Taipei in mid-October 2012. Location, service, food, room - all excellent. The location is unparallelled - exit 2 of Shandao Temple MRT station is just outside. (Exit 3 is just across the road). That's just one stop away from...

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Helpful?
1Thank desserts_heart
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear desserts_heart, A warm welcome back to Sheraton Taipei Hotel! We are glad that you find our rooms and services satisfactory during your stay in October. The TV system will undergo upgrade in the near future to provide our guests better reception and a wider selection of TV shows. Of course, I agree with you. The purpose for a vacation...

New York City, New York
Reviewed 17 October 2012

walking distance to train station although in "old" part of town - so depends on what you want re: location. Classic atrium style hotel which is pleasant while in a crowded city - makes a nice airy space to retire to. Staff was helpful and allowed a reasonable late checkout. The breakfast buffet is good and in the atrium which...

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Helpful?
Thank heavybiztraveller
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear heavybiztraveller, We are pleased to hear that you had a delightful experience at Sheraton Taipei Hotel. We follow Sheraton standard for the facilities and amenities in the hotel. If the mattress is too hard, you can always contact Front Desk or Housekeeping for an extra mattress pad to make it softer. The fitness center on the 17th floor is...

San Diego, California
Reviewed 9 October 2012

In keeping with the ownership of this inn, who also own the new Le Meridien Taipei, this property is clean, well kept and has excellent food offerings - as it should since the owners original business was in the high end restaurant business. The building itself is an older property that was remodeled about six years ago - it was...

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1Thank Tomago
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Tamago, We are happy to hear that you have such a comprehensive understanding of our owners and the history of the hotel. Even though the building itself is one of the first high-end hotels in Taipei city, we are constantly making changes over the years. Some of the projects we are undergoing now include bidet toilets in all guest...

Cape Town
Reviewed 29 September 2012

Excellent hotel in all aspects. Size and room facilities, work station, free and effective wi-fi and friendly staff. Many restaurants to choose from. For the more adventurous the central station and its entertainment area in a 10 minute walk away. A great place to stay for few nights.

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Helpful?
1Thank Nassos M
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Nassos M, Thank you for your feedback. We are delighted to hear that you had a great stay here. We invite you to come back again for leisure travel and explore more of this city! Warm regards, Hotel Management

Reviewed 24 September 2012

Stayed two nights at the Sheraton, and it met my expectations. The breakfast buffe was good, with possibilty to get omelettes made. There is a MacDonalds next door, the electronic plaza is like 15 minutes walk, and one go jogging down the streets to the national monument and around it. Friendly and helpful staff, but I would not expect anything...

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Helpful?
Thank DAy70
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear DoktorDA, We appreciate your kind review. Should you stay with us again, please feel free to grab a pamphlet which contains information about local restaurants and surroundings around Sheraton Taipei Hotel. We look forward to your return! Warm regards, Hotel Management

Birmingham, United Kingdom
Reviewed 22 September 2012

After several business trips to Taipei this was my first as a tourist and the first stop on a 10 country honeymoon trip. Staff at hotel were very friendly and helped us with what to do and see. Room was very comfortable and nice to get back to and relax in after sightseeing trips. Hotel has somehow noted it was...

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Helpful?
Thank Richard J
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Richard J, We are very pleased to hear that you had a great time here and that you chose Sheraton Taipei Hotel as your first stop on your 10 country honeymoon trip. Wish you both a world of happiness and joy for years to come! We also look forward to your return in the future! Warm regards, Hotel Management

Kuala Lumpur
Reviewed 17 September 2012

I just want to thank Guest Relation Supervisor, Mr. Alan Chiang & his team, for their sincere help recently. I actually did not stay in this hotel but my husband did. He had to travel for a business trip on his birthday & we couldn't celebrate it together back home. I emailed the hotel team & informed them about it....

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Helpful?
Thank cahayapagi
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear cahayapagi, Thank you for your nice comments. We are happy to hear that your husband enjoyed the surprise birthday cake when he stayed with us. We take great exception to making our guests feel welcome and comfortable during their stay at Sheraton Taipei Hotel. Should you visit Taipei again for business or leisure, or even a anniversary celebration, please...

Hong Kong, China
Reviewed 7 September 2012

Location - Very good location, there's a flight of stairs taking you to the train station directly outside hotel (Shandaosi station, 1 stop away from Taipei station). Exit 2 of this station is clearly labelled Sheraton Hotel so you can't miss it. Rooms - Good, clean, no surprises. Decent sized bathroom. - All rooms are non-smoking (there is an airport-style...

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Helpful?
Thank Jade C
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear jadey2000, We appreciate your thorough review of our hotel. Every bit of feedback is extremely valuable to us as we make continuous improvement at Sheraton Taipei Hotel. Our fitness center not only provides sportswear for guests, you can also ask for a pair of sneakers if you didn’t bring your own! As with many other hotels in Taiwan, club...

Taipei
Reviewed 1 September 2012

We stay here for one night to celebrate my birthday. The room is elegant and shows luxury with its marble bathroom. However, the design is relatively old fashion comparing to those more trendy new hotels in Taipei. We enjoy the sauna with the view of Taipei city. The swimming pool although is small but yet offer an relaxing atmosphere outdoor....

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Helpful?
1Thank PhilSung
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear PhilSung, Happy belated birthday! Thank you for your recommendation and we are pleased to hear you enjoyed the facilities and meals during your stay. Sheraton Taipei will be undergoing upgrades in the near future to provide our guests a fresh new look. We hope you will be able to experience some of the new facilities when you visit again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: $288 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
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Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#12 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#27 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West Wing for quieter rooms.”
 of 5 bubbles fxm8, 19 Mar 2017 | Read review
“Keep your curtains closed daytime, otherwise the AC may not keep up.”
 of 5 bubbles jw900, 6 Mar 2017 | Read review
“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
5 of 5