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Sheraton Grand Taipei Hotel

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#60 of 557 Hotels in Taipei
Certificate of Excellence
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,252 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Brisbane, Australia
Reviewed 2 October 2011

My husband and I stayed one night in a Premier Room (then went to Royal Chaio Hsi for two nights) and then returned for two nights in an Executive Suite with Club level access. GENERAL First of all, the location is great. There's a subway stop practically next to the hotel, and that particular stop is one stop away from...

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1Thank AshfromBrisbane
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear AshfromBrisbane, Thank you for visiting Sheraton Taipei Hotel and taking the time to share your experience. Direct feedback from our customers, both good and bad, is the most valuable advice we can receive. We look forward to seeing you soon. Sincerely, Hotel Management

Penang, Malaysia
Reviewed 14 September 2011

I have stayed at this hotel for probably half a dozen times in the last 3 years Location: In the heart of Taipei. Shandao Temple MRT station is right next to the hotel, which is only one stop away from Taipei Main Station, the transportation hub for MRT, high-speed rail, TRA trains, buses, and taxis. One setback for Shandao Temple...

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1Thank KFSKSP
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear KFSKSP, Thank you for sharing refreshing perspective of your recent stay at the Sheraton Taipei Hotel. We look forward to see you soon in the near future. Sincerely, Hotel Management

Hong Kong
Reviewed 13 September 2011

Stayed at the Sheraton Taipei for four nights in early August. Great location as it is only 1 minute walk from Shandao Temple station of the Bannan Line. Just a few metro stations away from major tourist attractions such as Taipei 101, Sun Yat Sun Memorial Hall and the major shopping areas. Rooms are spacious and clean with daily fruits...

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Helpful?
Thank THo3
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear THo3, We were delighted to hear that you've enjoyed your stay at Sheraton Taipei Hotel. We hope to see you again very soon for your next stay in Taipei! Sincerely, Hotel Management

hong kong
Reviewed 12 September 2011

This is my 3rd time staying in this hotel as it is a company contract hotel. This time I stayed for 4 days. The check in is smooth without any problems. The room is clean and roomy but a bit outdated. The service is nice with very friendly staff. I went down to ask for direction and they tried their...

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Thank cidernet
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear cidernet, Thank you for visiting Sheraton Taipei Hotel and taking the time to share your experience. Direct feedback from our customers, both good and bad, is the most valuable advice we can receive. We look forward to seeing you soon. Sincerely, Hotel Management

Reviewed 27 August 2011

Excellent service. good location with MRT at 1 minute away . Room very well maintained despite the age of the hotel. the twins rooms are slightly bigger than the king ones. Wifi not fully everywhere but fixed connection is good. only two points are the break fast stops at 10 am even on we and pool is too small with...

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Thank exigeantbutfair
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear exigeantbutfair, It is our pleasure to hear that you've enjoyed your stay at Sheraton Taipei Hotel. We look forward to see you for your next stay in Taipei. Sincerely, Hotel Management

Singapore
Reviewed 24 August 2011

Kudos to the staff at this hotel. They were very friendly & attentive to our needs. After my first visit to the lounge, the staff there started to call me by name, which is always nice. The suites had nice amenities and the lounge had a very nice ambiance with a good selection of food & drinks. The beds seems...

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Thank stevenr4
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Stevenr4, Thank you for sharing refreshing perspective of your recent stay at the Sheraton Taipei Hotel. It's delightful to hear that you've enjoyed our hotel services. We look forward to see you soon in the near future. Sincerely, Hotel Management

Great Lakes
Reviewed 23 August 2011

Stayed here last week, for about the eighth time at this great hotel. The check in is quick enough, and you are always greeted at the front door. The room is well appointed, with plenty of light and enough space for work. The room decor is neutral and elegant. Some bathrooms have a walk-in marble shower. Rooms are quiet, even...

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1Thank PJamesGreatLakes
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear PJamesGreatLakes, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Taipei Hotel and we hope to see you again very soon for your next stay in Taipei! Sincerely, Hotel Management

Tokyo, Japan
Reviewed 20 August 2011

Fabulous location--we were never more than 10 minutes away from anything in Taipei. The room was everything you'd expect from the Sheraton--spacious bathroom and a comfortable room. I want to point out that we were on the SPG floor though, so I don't know what the other floors look like. Buffet breakfast was extensive. Passion fruit galore and delicious French...

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Thank Almondtofu
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Almondtofu, It is our pleasure to hear that you've enjoyed your stay at Sheraton Taipei Hotel. We look forward to see you for your next stay in Taipei.

Madrid, Spain
Reviewed 16 August 2011

It is always my first option when travelling to Taipei. The personnel in the front desk always gives you a very warm welcome teking care of any small detail important for you. Size of the rooms is good with confortable sofa and excellent bed. Hotel lobby offers free internet and is always crowded of people. From time to time you...

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Helpful?
Thank Alejo_SD
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear alejosinde, We were delighted to hear that you had a wonderful stay with us at the Sheraton Taipei Hotel. It was nice to hear that our staffs exceeded your expectations especially the front desk. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in...

Los Angeles, California
Reviewed 15 August 2011

My expectations were set a bit lower for this hotel since I haven't stayed at a Sheraton for quite a while. Check-in was fast and requested a quiet room which I received. Food and service was excellent and prompt. Internet service was reliable and fast. Check-out was lightening fast. Overall friendly service and great staff. I could not find any...

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Helpful?
Thank kaotic363
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear kaotic363, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Taipei Hotel and we hope to see you again very soon for your next stay in Taipei! Sincerely, Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: $271 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Ctrip TA, Travelocity, Hotels.com and Agoda so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#25 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
“Club Level is well worth the small extra cost.”
 of 5 bubbles David2116, 25 Sep 2016 | Read review
“Request for SPG member-only floors”
 of 5 bubbles JoelD855, 24 Aug 2016 | Read review
5 of 5