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18 Sukhumvit Soi 11 Nana, Khlongtoey, Bangkok 10110 Thailand
7 people are viewing this hotel
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US$95
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US$96
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US$87
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Traveller (1092)
Room & Suite (340)
Dining (114)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#71 of 1,536 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in Sukhumvit Soi 11, one of the most happening lanes off the fabled Sukhumvit Road. Restaurants, bars, entertainment, and awesome shopping surround the hotel. BTS Skytrain Nana station is a five-minute walk, so easy to scoot around the city. We have 232 spacious rooms, all with either city or pool views. Families on vacation? The hotel has plenty of connecting rooms and also rooms with all the conveniences needed for the disabled. A private Club Lounge, on Level 16, is for guests who prefer extra perks. Wi-Fi access is provided free in the rooms and the public areas. At leisure, guests can take a relaxing dip in our outdoor swimming pool or work out at the fitness centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Thai

Location

100Great for walkers
Grade: 100 out of 100
296Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
1535Reviews39Q+A85Room tips
Traveller rating
  • 1,118
  • 293
  • 69
  • 19
  • 36
Time of year
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Popular mentions
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Most Recent
gs161 wrote a review Jan. 2023
London, United Kingdom3 contributions
Lovely hotel, friendly staff, and excellent facilities, in a great location. Stayed in a privilege room on the sixteenth floor, the room was very big with great views of the Bangkok skyline . The staff in the privilege lounge are very helpful, especially Don and Kwang. Although the food and drink in the lounge is quite limited, it’s very good quality, and always sufficient.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: Breakfast is very nice, especially if you get one of the seats outside where you can watch the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded yesterday
Dear guest, Thank you for reviewing the staying experience with Mercure Bangkok Sukhumvit 11. I am thrilled to read that you enjoyed a great moment with us. Also thank you for letting us know how impressed you were with us as well as the hospitable service of our Heartists Don and Kwang. I will make sure they receive this praise as it is the best reward for them. We hope to have the pleasure of welcoming you back again in the near future. Yours sincerely, Suchada Jirapanitcharoen, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yatiesummer wrote a review Jan. 2023
Japan2 contributions
Mercure Hotel is lucky to have Mr. More and Mr. Adison as a concierge because they made our stay very pleasant. Had a good sense of humour especially to my girls, very polished, extremely knowledgeable as they went extra to map out for us few good restaurants, sightseeing spots and malls. Getting around the city wouldn’t be easier without their help. Plus, they speak good command of verbal english and malay (Mr. More).
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lingxin S wrote a review Jan. 2023
1 contribution
The hotel was very nice and the breakfast was delicious. Nove was very helpful and the room service was very timely. I would stay here again on my next trip. The location is convenient and there is plenty to eat downstairs
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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itscuddles wrote a review Jan. 2023
Kuala Lumpur, Malaysia21 contributions48 helpful votes
I stayed at Mercure Sukhumvit 11 for 4D3N with my family. Overall, we had a good experience with the hospitality received. Breakfast was very good and there is a wide range of both Asian and Western Cuisine which varies each day. Location wise, do try and ask for a room that does not face Sukhumvit Soi 11 as it can be pretty noisy considering that there is an endless row of bars. There is a very reasonable and affordable massage place right opposite the hotel - Bann Phuan - very highly recommended. Nana BTS Station is just a 5 minute walk from the hotel and the hotel has its own complimentary tuk-tuk, so if you feel like you're too lazy to walk down, there is always a set of wheels. Also, a special shoutout to Top and his friendly team of colleagues mending the concierge. They are very efficient personnel, concierge manager and also tuk-tuk driver! Top and his team assisted us with our destination queries, provided us recommendations and were very helpful. However, housekeeping is rather stingy with the toiletries, i.e. dental kit, vanity kits etc. They do not top it up, rather you have to specifically request for it each time - quite a hassle. Will definitely return to Mercure Sukhumvit 11 on my next trip to Bangkok.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 6 days ago
Dear Valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 11. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Also thank you for letting us know how impressed you were with us as well as the hospitable service of our Heartists Kh.Top. I will make sure they receive this praise as it is the best reward for them. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Yours sincerely, Suchada Jirapanitcharoen, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magicmark wrote a review Jan. 2023
Manchester, United Kingdom24 contributions14 helpful votes
Wonderful hotel in a perfect location in the heart of the city. Rooms are beautifully appointed. Huge choice of bars and restaurants to meet all tastes and budgets. The finest breakfast buffet I have experienced. Flawless service from checking in to out. Great gym and pool area.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 6 days ago
Dear guest, Thank you for taking the time to give us your detailed feedback about your recent stay! We are delighted to see that you enjoyed the room and our location, which indeed is very convenient for our valued guests! It will be a pleasure to welcome you back again soon for another great experience! Best regards, Suchada Jirapanitcharoen, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reagan D wrote a review Jan. 2023
1 contribution
The hotel was perfect for our family, and had a very helpful staff. Adison, in particular, was very helpful with local info and assisting with our bags while we explored the city. We would recommend this place for families traveling to Bangkok.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 6 days ago
Dear guest, We thank you for your 5 star review of Mercure Bangkok Sukhumvit 11. Thank you for letting us know how impressed you were with the Efficiency and Quality of service provided by our team. Our staff strives to make every guest feel at home while they stay with us. Your pleasant feedback about our staff Adison at Concierge is such a pleasure to hear. I will make sure they receive this praise as it is the best reward for them. Thank you again for sharing your wonderful experience during your stay with us and we look forward to your return. Yours sincerely, Suchada Jirapanitcharoen, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kingsley N wrote a review Jan. 2023
2 contributions
A great compliment to Mr. Adison, who helped me a lot in checking in, finding information for local service and so so. The service is great here, rooms are nice and I would like to come back several times.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 6 days ago
Dear guest, We thank you for your 5 star review of Mercure Bangkok Sukhumvit 11. Thank you for letting us know how impressed you were with us as well as the hospitable service of our Heatists Kh. Adison. I will make sure they receive this praise as it is the best reward for them. We are all looking forward to welcoming you back again in the city of angels soon. Yours sincerely, Suchada Jirapanitcharoen, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mahmood H wrote a review Jan. 2023
Goreme, Türkiye6 contributions2 helpful votes
The hotel is very nice . Its newly renovated.excellent location i have to say..lots of restaurants near by . yui at the reception was very helpful and all other staff was really nice Highly recommended
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Mahmood H, Thank you for taking the time to score us. We are happy that you enjoyed a great moment with us. Our Heartists take great pride in contributing to the happiness of our valued guests and give them a memorable experience. Your pleasant feedback about our staff Yui is such a pleasure to hear. I will make sure she receives this praise as it is the best reward for her. We are all looking forward to welcoming you back again and hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sa N wrote a review Jan. 2023
2 contributions
High recommend ⭐️⭐️⭐️ Nice hotel and friendly staffs. Good location with a lots of food. I will be back here anytime i go to Bangkok. Thank you More and Top was helping me a lots when I stayed this hotel.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear Guest, Thank you for reviewing your recent experience with us. We are thrilled to read that you enjoyed your stay and also the hotel location. Regarding the service, our Heartists take great pride in contributing to the happiness of our valued guests and give them a memorable experience. Please be assured that I will share your kind feedback with More and Top as it is the best reward for them. We look forward to meeting you again soon. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob C wrote a review Jan. 2023
Bangkok, Thailand29 contributions44 helpful votes
Worse services by Accor group ever. I have been loyal customer for 5-6 years but treated like I don't wanna mention. Of these group of staffs are around would not recommend to come. What's the point of being loyal to yoi. I'm not happy and will never recommend anyone. Sad it use to be my favourite place but so sad
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Suchada Jirapanitcharoen, Other at Mercure Bangkok Sukhumvit 11
Responded 1 week ago
Dear guest, Thank you for your recent review. Please accept my sincerest apologies for your experience with our services which was not up to your expectations and please rest assure that the management team will investigate the matter you faced during your stay with us and take the required action. We hope to have the opportunity to welcome you back again to witness our improvement. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$95 - US$136 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
President Palace Hotel
LOCATION
ThailandBangkokRatchathewi / Sukhumvit / Khlong Toei Nuea
NUMBER OF ROOMS
232
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Mercure Bangkok Sukhumvit 11 - UPDATED 2023 Prices, Reviews & Photos (Thailand) - Hotel - Tripadvisor

Frequently Asked Questions about Mercure Bangkok Sukhumvit 11
Which popular attractions are close to Mercure Bangkok Sukhumvit 11?
Nearby attractions include New Armani Tailor Studio (0.4 km), Tom's Fashion (0.4 km), and Empire Tailors (0.4 km).
What are some of the property amenities at Mercure Bangkok Sukhumvit 11?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Mercure Bangkok Sukhumvit 11?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Bangkok Sukhumvit 11?
Guests can enjoy a lounge, a poolside bar, and breakfast during their stay.
Is parking available at Mercure Bangkok Sukhumvit 11?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Mercure Bangkok Sukhumvit 11?
Conveniently located restaurants include Spectrum Lounge & Bar, Amritsr Sukhumvit Soi 11, and Market Café.
Are there opportunities to exercise at Mercure Bangkok Sukhumvit 11?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mercure Bangkok Sukhumvit 11 have airport transportation?
Yes, Mercure Bangkok Sukhumvit 11 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Bangkok Sukhumvit 11?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Bangkok Sukhumvit 11?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Mercure Bangkok Sukhumvit 11?
Many travellers enjoy visiting The Grand Palace (7.1 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (7.1 km), and Phra Sumen Fort (7.1 km).