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Novotel Bangkok Fenix Silom

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#120 of 839 Hotels in Bangkok
Certificate of Excellence
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2,077 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
Reviewed 14 November 2015 via mobile

Wonderful hotel and special thanks to mr. au and mr.roon for their interaction with customers.They were very kind and helpful.If you have to travel on thailand then come to novotel hotel at silom, better take tour suggestions with mr.au and mr.roon.i stayed 4 night nice room and i enjoyed during my stay in novotel fenix silom bankok...😊

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Helpful?
Thank Nawang P
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Nawang P Many thanks for your fantastic rating here on Tripadvisor. It means a great deal to us that you have enjoyed your stay and specially enjoyed the care of Khun Au and Khun Roon of which I will make sure they both get recognized. Thank you once again for taking your time and looking forward to receiving you...

Barcelona, Spain
Reviewed 13 November 2015

Nice hotel with good location. Near bts and high way. Good breakfast buffet I recommend it Very good staff. Especially Ms. Bunny who is nice,affective and professional. On my next trip in BKK I will stay once again

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Helpful?
Thank JORDI R
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear JORDI R Really appreciate your fantastic rating here. Happy to read that you liked the location and our breakfast spread. Since you already announced to stay with us again, we are looking forward for this to happen very soon. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Wellington, New Zealand
Reviewed 12 November 2015

The Hotel itself was fine, our room was nice and clean. My concern is that 7000baht, around $300NZD, was "held" on my credit card for a 2 night stay, this is rather excessive. I was also informed that if I didn't use that credit card to pay the bill the hotel would not release the 7000baht back into my account...

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Helpful?
Thank Kurranulla16
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Kurranulla16 It is really a pity you have had such a bad impression of Thailand. I do apologize for not have being able to win you over with the famous Thai hospitality this country is renowned for. The perceived "rip off" in fact is a standard procedure executed by most international hotels worldwide and unless the room is pre-paid,...

Reviewed 11 November 2015 via mobile

Wonderful stay, a special thanks to miss Kik for making my anniversary special . It's good to see that there are ppl like her who'd go out of the way to make things special for u. The hotel is located very near to sky bar which is on the 64th floor and has amazing views of Bangkok. Siam ocean world,...

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Helpful?
2Thank ArPitt_86
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear ArPitt_86 Thank you so much for your kind words. I enjoy reading how Khun Kik has been able to create a memorable anniversary and am very happy that you had a pleasurable stay with us. For your next anniversary we would be delighted to be part of it once again and are looking forward to welcoming you back very...

Singapore, Singapore
Reviewed 11 November 2015

This is my second time staying here, and the service is great. I think the lounge was not open for member during my stay. The gym is small but has some free weights for you to use. Pool is small, but good for tanning.

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Helpful?
Thank MingSing
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear MingSing Thank you for taking your time and telling us about your recent stay. Appreciate you telling the online community regarding our great breakfast buffet. Just to clarify, we unfortunately do not have a lounge in our hotel. As a city hotel we have a good mix of recreational facilities which include a Gym, a sauna and a pool...

Reviewed 8 November 2015 via mobile

The stay was very comfortable. The hotel staff is really very helpful. A special mention for Mr. Ple for his helpfulness for guiding us through the city. The hotel is also well situated nearby to major markets and stations. Very accessible. Would visit again!

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Helpful?
Thank Samyak S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Samyak S Appreciate your excellent rating in regards to your recent stay with us. Khun Ple indeed is always eager to please and I will make sure to share your kind words with him. Since you already plan to visit again, we hope this visit will be very soon. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Reviewed 6 November 2015 via mobile

Excellent place to stay. spacious rooms, clean and superb amenities, pleasing & well mannered staff. Special thanks to hotel staff miss kik.she greeted us well , had a pleasing smile all throughout, and helped us whenever needed. Thanks to make our trip special.

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2Thank neeraj m
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear neeraj m Thank you very much for your excellent rating here on Tripadvisor. I am particularly pleased to read about our well mannered staff and our outstanding guest relations officer Khun Kik who has managed to make your trip special. We certainly hope to be the hotel of your choice on your next journey to the "city of angels"....

Bangkok, Thailand
Reviewed 5 November 2015

I and my friend stayed at this hotel for five nights. The room was very clean. The staff were very kind and friendly. The location was in the pleasurable place and near to big markets in the Bangkok like central world, NBK, platinum and palladium. Breakfast was very good and perfect. We appreciate Ms. Kik (guest relations officer) regarding the...

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1Thank Shahram S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Shahram Thank you for your great review here on Tripadvisor. Specially the mention of Khun Kik is highly appreciated and I will make sure she gets the recognition she deserves. For your next conference or leisure trip to Bangkok we certainly hope to be the hotel of your choice. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Reviewed 5 November 2015 via mobile

I stayed in a suit on the 15th floor. It was spacious and pleasant. The bed was very comfortable. The hotel staff was very nice and helpful. House keeping did a great job keeping the place clean. All and all - I enjoyed my stay there and would recommend staying there.

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Helpful?
Thank Avishy D
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Avishy D Thank you for your fantastic review! I am happy to read that you have enjoyed your stay with us, in particular the comfortable bed and our friendly staff. We hope to welcome you and friends back very soon. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Bengaluru, India
Reviewed 5 November 2015

I was on a business trip to Bangkok and have stayed in Novotel Fenix Silom for more than 20 days and I found this place as an amazing place to stay for a business traveller or on holiday!! Good rooms with beautiful view facing the city,wonderful ambience and mind blowing service.On my very first visit to this property to check...

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3Thank njv11111

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $73 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#104 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
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new jersey
24 days ago

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“High floor with great view of the city”
 of 5 bubbles ofergal1131, 3 Dec 2016 | Read review
“Higher floor have the best view”
 of 5 bubbles Martha394, 30 Nov 2016 | Read review
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