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Novotel Bangkok Fenix Silom

3,117 reviews
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Traveller (1455)
Room & Suite (809)
Dining (136)
Overview
  • Excellent47%
  • Very good38%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“stone bar”(19 reviews)
“accor hotels”(28 reviews)
“concierge team”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,117)Write a Review
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All reviewsstone baraccor hotelsconcierge teamspecial thanksnice hotelpatpong night marketsmall poolsky barsuperior roombts stationpleasant staybuffet breakfasthotel staffsky trainmin walkthe rivertuk tuk
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481 - 485 of 2,010 reviews
Reviewed 17 May 2017 via mobile

Perfect to stay incentral location! Service the best in BKK!;)Hope i will be back soon! Room was clean and confi! Breakfast was great! When ican back? The guy on reception was so handsome!;) Clean central location and good matrace!More

Thank szecsenyi
Response from NovotelSilom, Manager at Novotel Bangkok Fenix SilomResponded 21 May 2017

Dear szecsenyi Thank you for this fantastic review! We too hope that you will be back soon. Let us know when you plan to do so, you are always welcome here. I assume you mean me - the handsome guy at reception. :-) In case...More

Reviewed 14 May 2017

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Review collected in partnership with Accorhotels.com
Thank E7052ILandrewt
Response from NovotelSilom, Manager at Novotel Bangkok Fenix SilomResponded 21 May 2017

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Reviewed 14 May 2017

Total unacceptable when you expect Novotel standards. This is essentially an old Thai Hotel that has been renovated by the Accor group. Reception felt like an airport, Check-in and Check-out takes ages. First feeling when I enter into the room were very small, this is...More

Thank justhack
Response from NovotelSilom, Manager at Novotel Bangkok Fenix SilomResponded 14 May 2017

Dear justhack Thank you for letting us know about your recent stay with us. We value all feedback as we strive to constantly improve our services. Your comments have been well noted, though for a next time we recommend you voice out any dissatisfaction during...More

Reviewed 14 May 2017

I had really good time staying at the hotel. It's well-decorated, clean, convenient for transport and close to BTS. Many options for breakfast and they tasted delicious. For the service, the guest relation named Ms.Jah was incredibly sweet, polite, and helpful. She always made sure...More

Thank aimmika
Response from NovotelSilom, Manager at Novotel Bangkok Fenix SilomResponded 21 May 2017

Dear aimmika I am thrilled to read that you enjoyed your stay and Jah was able to make a lasting impression. We would like to continue and cater your every needs. Please do let us know if we may assist. Kind regards Jean Pascal Bernet...More

Reviewed 14 May 2017 via mobile

Good service Mr. Au and Mr.Roon and Mr.yut are very sweet and nice and they helped us alot in everything the hotel has very good service and it has places for shopping too. There are good concierges and everything abt the hotel is good

Thank Sujan D
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19596979899402
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$64 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Bangkok
#116 Business Hotel in Bangkok
#148 Romantic Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$64 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Bangkok
#116 Business Hotel in Bangkok
#148 Romantic Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1455)
Room & Suite (809)
Dining (136)
Pool & Beach (68)
Amenities (19)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Nearby
Silom
Despite the lack of any major tourist attractions,
this lively neighborhood is a favorite of many.
Whether it's the (somewhat naughty) nightlife of Soi
Patpong, the various handicraft night markets or the
plethora of dining options that tickle your fancy, a
night out in Silom is a must on every itinerary. It's
worth a stop during daytime, too: join office workers
on a quest to tasty street food during lunch and shop
...More
Questions & Answers
Ask a question
gj1308
28 January 2018|
Answer
Response from NovotelSilom | Property representative |
Dear gj1308 We have our lobby bar on ground floor called Stone bar operational from 10am to midnight without any entry. Underneath the hotel with a separate entrance there is a night club called Maggie Choo's operational... More
0
Votes
gj1308
27 January 2018|
AnswerShow all 2 answers
Response from blingrhino | Reviewed this property |
No.but free most nights .A must visit with great drinks and music
1
Vote
Missyi_2101
7 January 2018|
AnswerShow all 2 answers
Response from NovotelSilom | Property representative |
Dear Missyi_2101 Our Suite rooms have separate bathtubs and walk in rain showers. All other categories have rain showers. Kind regards Jean Pascal Bernet General Manager
0
Votes
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12345622
Room Tips
"If your stay in Bangkok only, dont worry about getting data plan for your phone! They provide HANDY, mobile..."
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"Asked to pay for an upgrade to the suite"
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"I like the rooms away from the main road"
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"My room on the top (20th) floor near elevators was very quiet."
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