My experience at the Chatrium Riverside Bangkok was the best thanks to Por, staff on the first floor. He managed to go out of his way to book a taxi for us every time we needed it and also contact all the massage shops near Bangkok even late at night. I recommend looking for Por when you get to this hotel. The hotel staff were also very friendly and I do not think I have ever received this level of service anywhere in the U.S or Korea. We couldn't have enjoyed any better and thanks to Por, he made our vacation the best.
We first stayed at Chatrium Riverside for three weeks in January 2020 and we had such a great overall experience that we couldn't wait for an opportunity to return. Now my wife and I have just completed another fabulous three week stay there as most of the world returns to something like normal after the Covid 19 Pandemic. All of the staff in every department were so friendly and keen to make sure that our stay was special, and their professionalism is a credit to their departmental managers. We could name many staff personally, but would be sure to miss some who deserve as much praise. So to everyone from the housekeeping team, the front desk staff, the breakfast catering and servers to the Water Shuttle guys we say one BIG Thank You. Our experience of the hotel itself was as great as ever. We had a Skyline One Bedroom Suite with a wonderful river view. Which as well as being comfortable and well equipped had a lovely good sized balcony, where we spent many a peaceful hour relaxing. We also had access to the club Lounge facilities on the 36th floor, where once again the wonderful staff were so attentive. So thank you all again and Five Star praise to you all, and we can't wait to return agin for another long stay with you next January.…
Recently stayed here again at the Chatrium for one night on our way home from a 2 week break in Thailand. Although the stay was short as was last time, we could not fault it. We were swiftly and professionally collected from the airport and safely whizzed through Bangkok Rush Hour traffic to arrive at the hotel around 6pm in the evening. Check in was quick and efficient and to our surprise a complimentary late check out until 5pm the next day was confirmed. We had expected 2pm as this was what our agent had told us, but certainly not 5pm which was both a surprise and very gratefully received. Cases already in our room by the time was got up there. Great views over the river and a spotless room awaited us. Sun was just going down so the boats were lit up on the river, a great sight. A quick shower, change and down to the restaurant to enjoy a couple of cocktails by the river the on our last night. We then opted for Room Service as we knew the food would be good and very reasonable in price. Then a great nights sleep was had by both of us. Next morning, breakfast is a lavish affair with a buffet to suit every taste, whether you want Asian, Western or just Continental you won't go hungry. Coffee fresh and plentiful. A great start to the day. Upon returning to our room after breakfast we were surprised to see Housekeeping had been and changed the towels and tidied around. We really didn't expect this as we were checking out later that afternoon. again a nice touch. So, we didn't want to do anything specifically on this last day so chose to just chill around the pool. Again spotlessly clean, if a little chilly in the water. Great pool side service for drinks, and a good little snack bar if you were feeling peckish. So our visit was just about over. A quick call to reception and cases collected promptly and in the back of the car waiting for us. Check out was pleasant and swift once again, bill paid and then into the waiting car for the trip back to the airport. Driver even apologized for the delay caused by an accident on the Highway. Cant wait for our next visit when we will definitely be checking into the Chatrium once again. …
Second stay at the Chatrium and equally as good as the first. Staff as always friendly ,courteous and always available to help. Rivera view suite with stunning views both night and day, room was clean, comfortable and well equipped. Breakfast buffet is enormous and caters for all, your definitely not going out hungry!! Handy ferry boat that will take you to nearby port that you can then access sky train etc to experience Bangkok. In summary a great hotel to relax or use as a stop gap between further destinations. Thanks to all the staff.
We treated ourselves to a suite with a riverside view and balcony and it was truly a magnificent outlook.It was particularly nice that the hotel was able to let us into our suite early-which was great after a long haul flight. Some hotel suites are in essence big rooms but ours felt like a real apartment with a living room-kitchen a comfortable separate bedroom and a bathroom with bath and walk-in shower. Adding in the generous balcony with stunning river view it really felt a luxurious stay The staff were both nice and helpful and we feel a little ashamed that the only name we can remember was a wonderful lady called “picnic “ in the restaurant. The food in the riverside restaurant was very good and the view over the river a night lovely. We tried the weekend seafood barbecue and for any lover of seafood this was a bargain. Breakfast offered a wide choice of jot and cold food and the coffee was just what was needed to pick you up in the morning. The regular hotel river shuttle ,although only a short distance took us to the satthon pier where there are river and rail connections. We would advise fellow travellers to save money and use the quicker orange river ferries rather than the tourist alternative. The facilities of the the hotel were very good and the pool was probably the best hotel swimming pool we’ve ever used in a city. If you are able to get access to the preferred lounge the view is stunning. Finally we paid for hotel transfers to and from the airport. Although this was not cheap the service made things so much easier for us and we felt this was money well spent. The only warning we would give is that in the morning because of the nearby Shrewsbury international school a taxi can take over 20 minutes getting to the main road which is less that 500 metres away. We really enjoyed our 5 night stay and would come back again…
Very nice staff and well maintained property. Prompt service and caring attitude, good connectivity through boat to pier. Nice pool and well spread breakfast menu. Little remote and you need car to go anywhere if not taking boat, so if you like a busy area like Sukumvit then you may reconsider.
Great Hotel with fantastic service, Thanks to Kuhn Montana for a memorable experience. Right on the river with great conveniences, amazing breakfast and a river view. Super location and near BTS Saphan Taksin.
Staff wonderful and very helpful and friendly . Place very comfortable and stylish. Generous with extra water etc Fabulous setting with pool overlooking river and city. Restaurant meal delicious and as vegetarians it’s always a pleasant surprise. Buffet breakfast great. Would come again
Stayed for 3 nights in room 1803 Suite was fab and large Views of the river from the balcony We’re great Hotel was good perfectly situated for anything to do on the river Hotel had its own water taxi which went up river to Icon Siam and also to the railway Breakfast was lovely with plenty of choice.
Spent last weekend of December/ New Years Eve at Riverside, with a spectacular firework at Midnight 💥🥂 Fantastic atmosphere and great service throughout the stay. Even the pool side staff was great, and I never experienced this at any other 5star hotels. They simply saw everyone and everything when you need them, sun beds just came automatically if all taken, food menus.. Simply great service! Thanks to all ! On the downside we have to mention the Buffet dinner at New Year eve, not only extremely EXPENSIVE, but food was of very poor quality!! Variety was good, but you don’t expect dry food , sauces and meat/ fish simply overcooked as no one paid attention to the steamers/ heaters at the Buffet. Also the King Crab was tasteless as it was not defrosted in a proper way. By the end I asked for a slice of beef, but the chef simply didn’t take my point that I asked for a better piece (Gave me only end pice with mainly fat !!) Well totally it was a great stay, even we paid mire than THB 10.000,-++/ night, but Buffet at THB 7000,- ++ pr person with only soft drinks and one glass of Prosecco at Midnight was not really a good experience!!…
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