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566 Ploenchit Road Lumpini, Pathum Wan, Bangkok 10330 Thailand
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Novotel
US$88
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Room & Suite (1085)
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About

#120 of 1,535 hotels in Bangkok
Location
Cleanliness
Service
Value
Novotel Bangkok Ploenchit Sukhumvit, a contemporary hotel ideally situated in the Bangkok downtown area, is easily accessible by major roads and located next to Ploenchit BTS sky train station, major embassies, business district, famous shopping areas and the major attractions of sophisticated Sukhumvit road. The hotel features 370 stylish rooms, versatile meeting rooms, an all-day dining restaurant "The Square", a chic lobby bar “Dee Lounge”, a fitness centre and an outdoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Evening entertainment
Kids stay free
Indoor play area for children
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
Thai

Location

100Great for walkers
Grade: 100 out of 100
272Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
5797Reviews93Q+A100Room tips
Traveller rating
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Seat 2A wrote a review Jan. 2023
Melbourne,Australia154 contributions181 helpful votes
Superbly situated right beside Ploenchit BTS (Bangkok Skytrain) station, with plentiful tuk-tuks and taxis available on bustling Sukhumvit Road, on which the hotel sits. I highly recommend downloading the Grab app for calling motorcycle or car taxis, to avoid having to bargain - the fare is displayed upfront and there is no ambiguity. This is a typical Novotel - which means not luxurious, but the basics done well. Free, fast and stable wi-fi, excellent hot (and cold) shower pressure, comfortable bedding and helpful staff. Great value, considering how expensive so many hotels were in Bangkok over the Christmas/New Year period, coupled with a strong rebound in post-Covid travel. Staff were generally helpful and friendly, though those at the restaurant seemed to be rather overworked and stressed, given the large volumes of guests. The breakfast buffet was nothing special, basic and adequate. The gym was quite limited in its equipment, so I stuck to swimming laps in the outdoor pool, which offered good views of the city. Overall, a very comfortable and convenient stay at a hotel which I highly recommend and tp which I would have no hesitation in returning.
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Date of stay: December 2022
Value
Location
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Trip type: Travelled solo
Room Tip: Beware traffic noise - ask for a quiet room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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VTHUIL27 wrote a review May 2022
Singapore, Singapore182 contributions62 helpful votes
+1
Hotel's Favourite
This is a must go hotel . Located right at the doorstep of Pleoncit BTS . Staffs are friendly , check-in was a breeze . Housekeeping top notch. Great to come back to clean room after a day of shopping. Room service is delicious. Club sandwich is a must have. Price is super affordable too . Highly recommended! I will definitely come back again. The best part is , the view . Smoking room & upmost privacy though located in the center of Bangkok.
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Date of stay: May 2022Trip type: Travelled solo
Room Tip: High floors ..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bangkok Ploenchit, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded May 25, 2022
Dear VTHUIL27, Awesome Guest .. We appreciate your kind words and the recommendation for others to come and visit us. We are all smiling, knowing you had enjoyed every moment during your stay with us. We look forward to welcoming you back soon. Best Regards, Atthaphol Kopemsub Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HullPhil wrote a review Jan. 2023
Geneva, Switzerland867 contributions390 helpful votes
I stayed here for two nights, arriving about 1835. I had been looking forward to the stay since I had such a lovely time here last time in November 2019. I was hugely disappointed this time. All staff seem to be doing just the bare minimum and I felt many staff had a couldn’t care less attitude. I arrived and there was no door man on the door to help me with my bags. I had to do it all myself, which I felt was unfortunate. I dragged myself and my baggage into reception and whilst there was 3 staff behind the check in desks, one was doing nothing, another walked off after dealing with a previous customer and the one remaining seemed to have a bit of a couldn’t care less attitude. She checked me in and she knew I was a ALL Platinum member since she said I could check in at the lounge. I explained I didn’t want to do that since I wanted to check in and get to my room to dump my luggage and then get to the lounge before the happy hour closed at 7pm. Despite her knowing I was a Platinum member there was no drinks voucher offered and I’d normally expect a sheet with the details of timings in the lounge, but none. I got to my room, which was boiling hot since the aircon was not switched on. It needs a card in a box at the door to get power. You’d think they could sort the aircon a better way. I rushed upto the lounge and got there at 1850. I rushed to get a drink and some food but the food offering was sparse, not like other lounges I’ve been in, where the food has been extensive. I returned to my table and the hostess immediately came over to say it was last orders and did I want anything else. She brought me a very small glass of red wine and that was it, it was closed! Breakfast in the lounge next morning was very poor with no hot food, no egg station and literally only 3 options of cereals and bread plus some cheese and fruit. I really do expect much more. The hostess was again surly and not really friendly. Evening reception the next evening was still poor with limited food choices but I would say the guy assisting round the food and drink and clearing the tables was lovely. Really friendly, showed an interest and made people feel welcome. Pity the hostesses can’t take some advice from him on how to serve customers. The aircon in my room was never really satisfactory and didn’t seem to work fully. I’ve seen other people have said this so you’d have hoped the hotel would have done something about it. All in all, not good and I will not be returning.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bkkploenchit, Guest Services / Front Office at Novotel Bangkok Ploenchit Sukhumvit
Responded 2 days ago
Dear Hullphil, I’m also grateful for your time in sharing us all details and sincerely welcome your feedback that I definitely personally address to prevent these from happening again. I am very sorry and would really like to find ways to bring back your initial trust and patronage towards our hotel. All concerned team are well noted the valued feedback to improve. In spite of this situation I hope that you can forgive us on this occasion and I certainly look forward to the opportunity of welcoming you back and meeting up with you. Best regards, Juthamas Watthanakul Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ppg h wrote a review Jan. 2023
I accidentally dropped my phone into the headboard during my stay in Novotel, special thanks to engineer neng for helping me to get my phone back from the headboard. He is being very friendly and helpful!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bkkploenchit, Guest Services / Front Office at Novotel Bangkok Ploenchit Sukhumvit
Responded 2 weeks ago
Dear ppgh2023, Greeting with great appreciated for your review. I am pleased to read that you had enjoyed your stayed and I will certainly share your valuable comments to my Engineer - Neng on his efficiency service. Ensure they will be delighted to learn that his efforts had been appreciated and remembered, it is help us to recognize and reinforce excellent service within the team. Look forward to welcoming you back in the near future. Best regards, Juthamas Watthanakul Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Snoopy Traveller wrote a review Jan. 2023
Antarctica179 contributions164 helpful votes
Hotel is right by the BTS. It is very convenient to get around BKK. Generally a very average hotel and I will have given it 3 stars above. It gets one extra star because of Nelly at the Executive Floor. She is super patient and tried to meet all the requests. Her words to me were - "I will do all I can to make your stay a good one. We want you to be happy!" That is very good customer service. I must also say the rest of the staff at the Executive Floor are also very responsive and tried to meet our needs. Well done!
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bkkploenchit, Guest Services / Front Office at Novotel Bangkok Ploenchit Sukhumvit
Responded 2 weeks ago
Dear SnoopyInAntarctica, Greeting from Novotel Bangkok Ploenchit Sukhumvit with appreciated your review. I am pleased to read that you had a good stayed with us in highlighting to the location and valued giving extra star to Khun Nelly, our Premier Lounge Supervisor on her great service. Ensure she will be delighted to learn that her efforts had been appreciated and remembered. We very much welcome all feedback help us to recognize and reinforce excellent service within the team. Look forward to welcoming you back in the near future. Best regards, Juthamas Watthanakul Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pinar d wrote a review Jan. 2023
4 contributions
Excellent service, excellent location, excellent room. Roof top bar and pool was the highlight of our stay. Highly recommended. Hotel is so close to lively area, we were able to go out in turns and enjoy the night after our young daughter went to sleep.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bkkploenchit, Guest Services / Front Office at Novotel Bangkok Ploenchit Sukhumvit
Responded 3 weeks ago
Dear Pinar, Much appreciated you have sharing us the review. My team and I are extremely delighted to know that you had a very good stayed with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Juthamas Watthanakul Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fionakce wrote a review Jan. 2023
Kuala Lumpur, Malaysia20 contributions21 helpful votes
Pleasant stay-good location. The location is superb…. Right in front of Polenchit BTS Covered alleviated walk ways to Central Embassy, Siam Paragon and Erawan Shrine. Hotel staff are helpful though some hiccups during checkin. Room is spacious and great! Concierge staff by name of NINE was super duper helpful in all our request and inquiry from making recommendation for massage, phone calls for massage, restaurant and taxi bookings. Would rate him 6 of 5 stars for his helpfulness. Command of his English is 👍. Would defiantly select this hotel should I visit Bangkok again.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bkkploenchit, Guest Services / Front Office at Novotel Bangkok Ploenchit Sukhumvit
Responded 3 weeks ago
Dear Fionakce, Greeting from Novotel Bangkok Ploenchit Sukhumvit. Great appreciated and thank you for your valued review. My team and I are extremely delighted to learn that you had a wonderful stay with us in regards to the best location and thank you for highlighting mainly staff Mr. Nine, our concierge team who marks your stay were memorandum. I will certainly share your positive comments and assured that they will feel delighted that he's appreciated and remembered. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Juthamas Watthanakul Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel S wrote a review Jan. 2023
5 contributions
Great, BTS access & convenient location to the city areas. Staff member especially Som-O has been great - she is very helpful, friendly and professional. Highly recommend for stay at the Premier Executive floor and lounge. Thank you - happy 2023!! Daniel
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Novotel Bkkploenchit, Guest Services / Front Office at Novotel Bangkok Ploenchit Sukhumvit
Responded 3 weeks ago
Dear Daniel S, Great appreciated for your valued review. I am pleased to read that you had enjoyed your stayed in regards to convenience location and will certainly share valuable comments to my team - Som-O at Premier Executive Lounge on her efficiency and professional service. We always welcome all feedback that we receive from our guests which help us to recognize and reinforce excellent service within the team. Mr. Daniel, Look forward to welcoming you back in the near future. Best regards, Juthamas Watthanakul Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needtoescape wrote a review Dec. 2022
Melbourne, Australia7 contributions4 helpful votes
Very much a business hotel. Great location right next to BTS station. As a gold member we did receive a room upgrade to the top level, a welcome fruit platter and welcome drinks. The buffet breakfast had a lot of variety and was very fresh. However the hotel feels impersonal. Check in was average. The concierge did not pay us any attention - we were only greeted once in 5 days. The bar is understaffed and happy hour is only for beers. There is also a lack of information available re the facilities or local area. The concierge seemed to be annoyed that we had arranged our own grab taxi. We had requested interconnecting rooms and an additional bed. Both were granted however there is a charge for the extra bed. Rooms were nice and clean however some signs of wear are starting to show and this was highlighted between 2 identical rooms. 1 rooms' aircon was significantly less than the other. 1 rooms' frosted glass did not work (remained frosted the entire time) and instead of fixing they have put a towel rack over the switch. Pool is nice but starting to show some age. All in all it was a comfortable stay but for the price/service I would choose an alternative next time.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kate wrote a review Dec. 2022
Dublin, Ireland4 contributions
Beautiful hotel close to transport and nice restaurants. Had a family corner room which was lovely. Breakfast was fantastic and staff were lovely. Hotel tuck tuck is available to guests. Good at pool was lovely and the rooftop bar was the cherry on top.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Ask for a quiet room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$93 - US$119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok fenix ploenchit hotel bangkok
FORMERLY KNOWN AS
Novotel Bangkok Fenix Ploenchit
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
370
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Novotel Bangkok Ploenchit Sukhumvit - UPDATED 2023 Prices, Reviews & Photos (Thailand) - Hotel - Tripadvisor

Frequently Asked Questions about Novotel Bangkok Ploenchit Sukhumvit
Which popular attractions are close to Novotel Bangkok Ploenchit Sukhumvit?
Nearby attractions include Empire Tailors (0.4 km), Ricky's Fashion House (0.4 km), and Rajawongse Clothier (0.4 km).
What are some of the property amenities at Novotel Bangkok Ploenchit Sukhumvit?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bangkok Ploenchit Sukhumvit?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Ploenchit Sukhumvit?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Novotel Bangkok Ploenchit Sukhumvit?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Bangkok Ploenchit Sukhumvit?
Conveniently located restaurants include The Silk Road, Nami Teppanyaki Steakhouse, and Penthouse Bar + Grill.
Are there opportunities to exercise at Novotel Bangkok Ploenchit Sukhumvit?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Bangkok Ploenchit Sukhumvit have airport transportation?
Yes, Novotel Bangkok Ploenchit Sukhumvit offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Ploenchit Sukhumvit?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Ploenchit Sukhumvit offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Novotel Bangkok Ploenchit Sukhumvit?
Many travellers enjoy visiting The Grand Palace (6.3 km), The Chakri Group (Phra Thinang Chakri Maha Prasat) (6.4 km), and Phra Sumen Fort (6.4 km).