Novotel Bangkok Ploenchit Sukhumvit

Novotel Bangkok Ploenchit Sukhumvit

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Room & Suite (1098)
Novotel Bangkok Ploenchit Sukhumvit
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About

4.5
#213 of 1,231 hotels in Bangkok
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Novotel Bangkok Ploenchit Sukhumvit, a contemporary hotel ideally situated in the Bangkok downtown area, is easily accessible by major roads and located next to Ploenchit BTS sky train station, major embassies, business district, famous shopping areas and the major attractions of sophisticated Sukhumvit road. The hotel features 370 stylish rooms, versatile meeting rooms, an all-day dining restaurant "The Square", a chic lobby bar “Dee Lounge”, a fitness centre and an outdoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Entertainment staff
Evening entertainment
Kids stay free
Car park
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
Iron
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Chinese, Thai

Location

566 Ploen Chit Road Khwaeng Lumpini, Pathum Wan, Bangkok 10330 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bangkok Intl Airport
22.4 km
See all flights
Don Muang Airport
19.3 km
See all flights
Ploen Chit
1 minBTS Skytrain
4.5
4.5 of 5 bubbles5,881 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Novotel Bangkok Ploenchit Sukhumvit has garnered appreciation for its prime location near the BTS, making city exploration convenient for guests. The cleanliness of the rooms and facilities often receives positive remarks, although there have been some concerns regarding housekeeping and bathroom upkeep. While the rooms are generally well-received for their amenities, noise and maintenance issues are notable drawbacks. The atmosphere is elevated by live music, despite occasional ant encounters. Service quality varies, with instances of both commendation and critique. Amenities and value have received mixed feedback, with some guests feeling that the hotel does not provide a commensurate return on their spending.
Location
Convenient
Atmosphere
Lively
Rooms
Basic
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mixed

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5,881Reviews98Q+A100Room tips
Traveller rating
  • 3,705
  • 1,802
  • 257
  • 66
  • 51
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Detailed Reviews
Paul Birkett wrote a review Feb 2020
Dubai, United Arab Emirates100 contributions214 helpful votes
4.0 of 5 bubbles
Just returned from two days there, the hotel impressed me and is worthy of the four star rating. Great location, on the main Sukhumvit street, close to the Central World, Central Embassy and Siam Centre Malls with a BTS station right outside. They picked me up from the airport, 1,600 bhat, so fair price.

Rooms were well laid out, international and local plug sockets and has great strong and quick wifi. Rooms have a reasonable size, bed is comfy and pillows can be chosen from a menu for the perfect one for you.

I went for one with Lounge access, so had a nice break out space with a 5pm to 7pm evening food, cocktails and drink, all included, so that was great value and the service in the lounge is exceptional.

All the staff there were very helpful, speak English and really help, for example, 10.30 checking in early was allowed as they had room availability. Housekeeping was immaculate, clean room, great shower, nice toiletries and a turn down service at night too. My housekeeper, Aon, did a great job.

There is a bar downstairs, street level, with a free welcome drink, great food, live band every night, very nice indeed. Also has a spa and massage centre on the premises, with 30% discount and there is a bespoke tailor offering 24 hours suits, didn't have a suit made but the massage was good.

Only gripes, breakfast on floor 8 was shambolic, they didn't know what a poached egg was and it is very much geared towards breakfast for the Asian guests, so don't expect full English fry up. Final moan, the bidet hose/shataf in the bathroom, has no pressure, couldn't knock snow off a rope, so expect a handstand in the shower to do the trick.

Would I return, yes, the whole place was first class.
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: High floor gives good views, I was on 25th floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Feb 19, 2020
Dear BigPod Thank you very much for taking the time to review us online. I was pleased to read that you had an impressive stay in our Executive room and that you enjoyed all benefits that came with the room including all facilities provided at the hotel. Thank you for also highlighting the convenient location of our hotel and the great service offered by our team. We have noted your feedback regarding the breakfast on 8th Floor and the bidet in the toilet. It will be shared with the concerned departments for further improvement. Your feedback means a lot to us, and we cannot tell you how happy we are to know that you would choose us again for your next stay in Bangkok. Yours faithfully Patrick Janssen General Manager
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Shah wrote a review Jan 2020
3 contributions7 helpful votes
5.0 of 5 bubbles
Novotel Ploenchit is one of the best hotels my family and I have ever stayed in. I have stayed here two times over two years and the service is excellent. The staff are the ones that always make our stay pleasant. The staff at reception are understanding and professional. The staff at the Square restaurant are great. A special thank you to the manager Nuch. She is an asset to the hotel. Also I would like to also say thank you to Puy, Fey and Ammie who are warm and friendly staff members at the restaurant. All the kitchen staff were helpful and met our halal dietary requirements for breakfast. The hotel provides halal food at the restaurant and if there isn't any on the day, you can request a plate of halal food for breakfast. The buffet breakfast is excellent and the seafood buffet dinner is great.

The room is great and housekeeping is exceptional and fast. We were provided with adequate amenities for my family of four. There is a pillow menu and I was able to get comfortable pillows. The pool and gym is clean and staff there are great. Another significant highlight is the close proximity of the sky train, only 2 minutes walk away. I was able to take my children and safely travel to "Chit Lom" and "Siam" for shopping using the skytrain.

Also, Novotel has a policy where 2 children under the age of 15 can stay for free using existing bedding. If you want to get an extra bed it will cost you $50 Australian a night. The only downside of the bed is that is does accommodate for tall people so my daughters legs were hanging off.

Thank you Novotel for making our stay great!
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Date of stay: January 2020
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: lowest floor is 10th floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Feb 19, 2020
Dear Mufasa11 Thank you very much for your fantastic review. What a pleasure to read that you had an exceptional stay with us and that you were satisfied with the excellent service delivered by our team, including the praise for our location, room, breakfast buffet and all facilities provided. I have noted your feedback regarding the extra bed and will discuss with the team for further improvement. We very much look forward to your return and to continue to exceed your expectations. Yours faithfully Patrick Janssen General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
patrickperbkk wrote a review Mar 2020
Perth, Australia1,181 contribution185 helpful votes
+1
5.0 of 5 bubbles
A Red Carpet Reception as always!
Early check in at 8 am, Late check out at 5pm
A complimentary fruit bowl, crystalized fruits, with Mineral & Sparkling water in room!
Happy hour - all free cocktails, wine, spirits, beer & food.
All staff from management team to the front desk are all friendly. Special thanks to K'Apiwan, and all premier lounge staff.
Why would I change hotel????
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Premier room is highly recommended
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pearlycarol wrote a review Jan 2020
Selangor, Malaysia64 contributions71 helpful votes
4.0 of 5 bubbles
We checked in on Christmas eve and everything went smoothly until we were back after dinner. My daughter was using the bidet in the toilet. But the high water pressure caused loud noises. She had to press & release multiple times to avoid water splashing everywhere in the toilet. Moments later, I received a call from the front desk asking us to quiet down.

I told them about the toilet situation and 2 person came to check. After checking that it was indeed caused by the bidet (the lady taught we were fighting!), I asked if they could move us to another room as it was getting late & my daughter is getting sleepy at that time.

The polite lady made a call & another set of room key was delivered soon after we were done packing. The next day, some fruits were sent to our room to apologise about what had happened the night before.

I felt the hotel handled it well but the phone called asking us to quiet down was a little harsh. They can start of by asking is everything is alright in the room and if any help was needed (if indeed there was any fight/abuse, the hotel could have save a life).
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Jan 13, 2020
Dear pearlycarol Thank you very much for sharing your feedback with us. I am sorry that you had an unpleasant experience during your stay with us. Your feedback is important to us and this is shared with the team to ensure we improve on our communication. Thank you for giving us the opportunity to improve, and I am glad the team found a quick resolve afterwards. We do hope we will have the opportunity to welcome you back for another stay. Yours faithfully Patrick Janssen General Manager
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L8813DPtraveller wrote a review Feb 2020
Toronto, Canada1 contribution2 helpful votes
3.0 of 5 bubbles
the service on every staff is great, I shall say service 95% and up, especially the gym attendant Mr Wit, he give me excellent service, friendly and helpful ,I shall say 100%.
there is few points I want to point out, the good point is the location, is just right outside the BTS, very convenience
the bad points are:
1) I did went to the seafood buffet dinner on the 8th floor with is named the fresh river prawn & crab buffet, the prawns are great, but the crab are all soft and not fresh, I did tell the waiters, and they ask the chef to try, and the chef admit that some crabs were not fresh,but they did not do anything, they did not replace the crab or replace with other kind of seafood, just leave them for the other customers to finish , now there are coronavirus all over the world, and I think is very important to keep the food fresh .
2)the slipper: we found that the slipper in the room is not wrap in a plastic bag, and seems like was worn, so I go the the front desk and ask, and they said yes, if the slipper is in good condition , they will wash and re use again. Recycle is a good thing on my point of view, is a waste just throw away if the customer not wearing them , but at least they should use a bag to wrap them and saying has been rewash, but if we see them is old and not being replace, we just feel sick to use them.
3)the temperature of the room in the middle of the night (2am -5am)will go high, so woke me up the first two nights, and I went to the front desk , they send a technician to come to reset the temperature for me, then, the rest of my stay is fine.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Mar 3, 2020
Dear L8813DPtraveller, Thank you very much for taking the time to share your review on your recent stay. We pay attention to all comments we receive and work on points highlighted by our guests. Your detailed and thorough feedback is indeed very helpful for us and we will look into them accordingly. At the same time , I am glad to know the rest of your experience met your expectations. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours faithfully Patrick Janssen General Manager
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Jacinda L wrote a review Jan 2020
Singapore, Singapore49 contributions59 helpful votes
4.0 of 5 bubbles
Besides the convenience, the cleaning room staff went an extra mile to ask what we needed in the room (eg extra water bottles, extra pillows). We requested for all that in the morning before we left and it was provided expediently by the time we came back to the room.
We were just looking for a comfortable (no bath tub) efficient place to stay when we went on our Bangkok shopping and eating trips. This fulfilled the criteria.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ask for a quiet room at the end of each floor's hallway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Jan 21, 2020
Dear Jacinda L Thank you so much for taking time to share your great feedback with us. Our location is indeed very close to the BTS station and in the city center which allows you to travel around Bangkok conveniently. Thank you for your compliments to our hard working and passionate housekeeping team. I sincerely hope you will now keep our Novotel Ploenchit in your mind for your next stay and that we will have the opportunity to welcome you back again. Yours faithfully Patrick Janssen General Manager
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Petros R wrote a review Feb 2020
Bangkok, Thailand80 contributions79 helpful votes
5.0 of 5 bubbles
I have organized and delivered events in many hotels in Bangkok and other parts of Thailand. I have experience dealing with different teams at different hotels with different standards. What I found fascinating about Novotel Ploenchit Hotel is their banquet team. They're always supportive, available, and service-oriented. Particularly I respect and appreciate the excellent support I received from Khun Opor and his team as well as Khun Fon. They are driven and committed to serve the customer and they never cease to impress me with their excellent level of service. There's also this one senior gentleman who's always running around the event rooms and cleaning up and making sure they're tidy and ready for our events. I don't know his name but he surely deserves much praise. He always shows respect to his customer and is highly dedicated to his job. For all the management out there, much respect to your banquet team for their dedication and efforts.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Excellent location with central access to all the major attractions and shopping centers in town.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Mar 3, 2020
Dear petrosr479 Thank you so much for your fantastic review. It's thrilling to know that you were really satisfied with the excellent and dedicated service of our Banquet Team. The team works very hard to deliver excellent guest service to all our guests, so it is very rewarding to hear we did a great job. Your compliments are well shared with the team. We are expecting you back soon. Yours faithfully Patrick Janssen General Manager
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Dersoh wrote a review Jan 2020
Hong Kong, China27 contributions47 helpful votes
4.0 of 5 bubbles
Just steps away from BTS, the hotel’s extremely convenient location is the #1 plus point. Room size is reasonable, bathroom a bit cramped though, and corridor lightings are a bit dim, probably the intended theme. Service staff exhibit great guest service👍
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Feb 19, 2020
Dear Dersoh Thank you for taking your time to provide us with your positive feedback. It's a pleasure to read that you liked our hotel location as it is very convenient to travel around Bangkok, including the service delivered by our team. We have noted your feedback regarding the lighting at the corridor and we will discuss with the concerned department for further action. We very much look forward to your return and to continue to exceed your expectations. Yours faithfully Patrick Janssen General Manager
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Di-Syd wrote a review Mar 2020
Sydney, Australia124 contributions97 helpful votes
5.0 of 5 bubbles
The Novotel Ploenchit is a great location for both the BTS & for walking to the restaurant/bar areas around Nana.
Nice rooms & cleaned daily. We enjoyed the downstairs bar area at the front of the hotel with the very talented singers.
My second time staying there & will certainly return. Recommended.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Higher floors less noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Mar 17, 2020
Dear Di-Syd Thank you for sharing your great feedback on your recent stay with us. It's delighting to learn that you liked the location of our hotel and that you had a great and enjoyable time at our Beer Garden. Thank you for recommending us and we look forward to your return very soon. Yours faithfully Patrick Janssen General Manager
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747Crew747 wrote a review Jan 2020
Terrigal, Australia31 contributions54 helpful votes
4.0 of 5 bubbles
Good hotel, not too good position in the city. Drive up to hotel is not very impressive, small and only two vehicles can enter at a time and have to reverse out. We had a suite (corner) which was quite spacious and roomy. However, twice during our stay we had to ask the parents of kids to keep them under control as the kids thought that the hotel was for their enjoyment and ran up and down the corridors SCREAMING! I ask this. Why book a family with kids right next door to a suite when there were over 15 other rooms on the floor that were vacant? We had the Christmas day Buffet which cost a small fortune but have to say that it was one of the best spreads we have ever seen in Asia. Very impressed with the variety of food available but for the price could have given drinking water free perhaps? Staff all over the hotel were very good, polite and welcoming. Baggage staff helped in every way they could, including getting a limo at the last minute for a great rate.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit
Responded Jan 13, 2020
Dear 747Crew747 Thank you so much for your kind review. I am glad to know that you were very impressed with our Christmas Buffet and the great service offered by our team. With regards to your stay experience, I was sorry to learn that your stay was disturbed by the noise in the corridor. We do hope we will have the opportunity to welcome you back and please feel free to let us know if there is anything that we could prepare to make your stay more comfortable on your next visit. Yours faithfully Patrick Janssen General Manager
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PRICE RANGE
C$126 - C$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok fenix ploenchit hotel bangkok
FORMERLY KNOWN AS
Novotel Bangkok Fenix Ploenchit
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
370
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Novotel Bangkok Ploenchit Sukhumvit - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Novotel Bangkok Ploenchit Sukhumvit
Which popular attractions are close to Novotel Bangkok Ploenchit Sukhumvit?
Nearby attractions include Embassy Diplomat Screens (0.4 km), Empire Tailors (0.4 km), and Rajawongse Clothier (0.4 km).
What are some of the property amenities at Novotel Bangkok Ploenchit Sukhumvit?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bangkok Ploenchit Sukhumvit?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Ploenchit Sukhumvit?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Novotel Bangkok Ploenchit Sukhumvit?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Bangkok Ploenchit Sukhumvit?
Conveniently located restaurants include The Silk Road, Rain Tree Café, and The Allium Bangkok.
Are there opportunities to exercise at Novotel Bangkok Ploenchit Sukhumvit?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Bangkok Ploenchit Sukhumvit have airport transportation?
Yes, Novotel Bangkok Ploenchit Sukhumvit offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Ploenchit Sukhumvit?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Ploenchit Sukhumvit offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel Bangkok Ploenchit Sukhumvit?
The staff speaks multiple languages, including English, Chinese, and Thai.
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