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Novotel Bangkok Ploenchit Sukhumvit

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#49 of 839 Hotels in Bangkok
Certificate of Excellence
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Novotel Bangkok Ploenchit Sukhumvit
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3,136 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Ploenchit Sukhumvit
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Showing 2,528: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 August 2015

good hotel , its close to sky train and the city centre , clean and the staf friendly except the front staf, iwhen i arrived to stay 5 night i arrived 2 afternoon and the stsff make me wait around 90 min for waiting the room services to finish cleaning the room , i was very tired and my kids... More 

Helpful?
Thank Ayman A
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Ayman A, Thank you for sharing your experience with me and with fellow travelers on TripAdvisor. I was sorry to learn that your check-in on this occasion fell short of your expectations and I apologise for any discomfort or inconvenience might have caused; the late departure of previous guests can sometimes hinder the progress of the housekeeping team. This... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2015

First and foremost, as everyone else already stated, GREAT location for a very good price. It is right at the Ploenchit sky train station, which is a reliable and clean system that will bypass all of the usual Bangkok traffic. There're tons of international and local food within a short walk, as well as several 7-elevens in the 2 block... More 

Helpful?
6 Thank DevTrekker
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear DevTrekker, Greetings from Novotel Bangkok Ploenchit Sukhumvit! I would like to thank you for choosing the Novotel Bangkok Ploenchit Sukhumvit as your accommodation choice during your recent visit to Bangkok. It is delightful to hear that you had enjoyed your stay here in our hotel and found our services worth recommending. Mr. Wisut is an epitome of professionalism and... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2015 via mobile

Great location and excellent service. Easy access to the subway. Very helpful and friendly staff. Lovely clean rooms with great city view. Special thank you to Mr KHANAKON for going the extra mile to accommodate us without prior bookings and for arranging our onward trips. Will definitely visit again.

Helpful?
2 Thank seemee3
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear seemee3, Thank you so much for your kind review. It is indeed our great pleasure to learn that you enjoyed many aspects of our hotel and its facilities. At Novotel, we strive to provide a superior service experience for every customer. It's pretty amazing to hear how highly you valued your experience with us, particularly for praising efforts of... More 

Nashville, TN USA
Level Contributor
358 reviews
224 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 8 August 2015

The hotel is right at bottom of steps from BTS station. Perfect point to get around Bangkok. Room was very nice, but did not reflect the photos shown on this website. I did not like the glass wall shower as it was annoying to be woken up when bathroom lights were turned on. AC worked great. Staff was excellent! Very... More 

Helpful?
2 Thank pine129
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear pine124, We really appreciate you taking the time to share your experience with us. We also love to hear about the aspects you enjoy and the factors you feel we should improve upon. It is delightful to hear that you had enjoyed your stay here in our hotel and found our location, facilities and services worth recommending. It gives... More 

California
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 August 2015

I stayed at the Novotel Bangkok Ploenchit on a recent layover in Bangkok. Unfortunately my arriving flight was considerably delayed, so I only arrived at the hotel at 10 p.m. which didn't give me long to enjoy the amenities of my room, the hotel, or the locality. But I did appreciate the friendly welcome (and goodbye) from reception, the clean,... More 

Helpful?
3 Thank Mikrat
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Mikrat, Thank you very much for you nice feedback. We are delighted to hear that you enjoyed your stay at Novotel Bangkok Ploenchit and that you appreciated our service, it is also great to hear that you liked our room service and our spacious room. Regarding our Wi-Fi connection, I would like to clarify that we do serve the... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2015

the customer service, particularly Bloom,May, Mint, Kan, Keng and Syra were superb in dealing with high level customer service. These guys are exemplary CS, cause their customer service goes beyond the call of duty. Way to go!!!

Helpful?
3 Thank gopi1234
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear gopi1234, Thank you for choosing to stay with Novotel Bangkok Ploenchit and taking the time to share your feedback on TripAdvisor. It is delightful to hear that you had enjoyed your stay here in our hotel and found our services worth recommending. It gives us a sense of achievement and pleasure to read such positive comments from our valued... More 

Macau, China
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 August 2015

Maybe third or fourth time to stay in this hotel, last yesr I was very satisflied when I stayed in Novotel Ploenchit, But this time I was very disappointed. I am accor A+ platinum member, I arrvied novotel on 1st of AUG at 2-3AM, when my taxi arrvied, nobody went outside to see us, we moved my lauggauges by ourself,... More 

Helpful?
1 Thank michaelpat83
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Michael, Thank you for your continued support of Novotel Ploenchit Sukhumvit and indeed for your support of all our Accor Hotels as a valued Platinum Le Club member. I was extremely disappointed to read about your recent experience and I have sent an email to your personal email address. Please do revert back to me at your earliest convenience... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2015 via mobile

During my stay in Novotel ploenchit I enjoy the restaurant in flor 29 and it's excellent service. I am very impressed with the hospitality of the personnel in the hotel specially with a lady call Bloom. Bloom is very professional and detail oriented.

Helpful?
4 Thank carloscj29
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear carloscj29, Thank you for sharing your experience following your recent stay with us at our Novotel Bangkok Ploenchit Sukhumvit. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. I take great pride in the staff that we have and I am happy to hear that you enjoyed... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 

Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Region: Thailand > Bangkok
Price Range: $115 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Ctrip TA, ACCOR, Cancelon, HotelTravel.com, Odigeo, Agoda, Priceline, Expedia, Travelocity and Hotels.com so you can book your Novotel Bangkok Ploenchit Sukhumvit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok
Hotel Style:
#29 Business Hotel in Bangkok
#33 Spa Hotel in Bangkok
#44 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Ploenchit Sukhumvit staff and other travellers.
41 questions
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Questions? Get answers from Novotel Bangkok Ploenchit Sukhumvit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the premier rooms - 27th to 29th. Access to the premier lounge is the differentiator.”
 of 5 bubbles 996francisk, 1 Dec 2016 | Read review
“South side is more quiet”
 of 5 bubbles yvev2014, 1 Dec 2016 | Read review
“choose a high floor room to avoid traffic noise”
 of 5 bubbles 975frankc, 27 Nov 2016 | Read review
“room no. 2901”
 of 5 bubbles KAZUKI1192, 23 Nov 2016 | Read review
“Higher floor, not inter connected door/rooms.”
 of 5 bubbles TrueIndian2016, 20 Nov 2016 | Read review
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