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Citrus Sukhumvit 13 by Compass Hospitality

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Citrus Sukhumvit 13 by Compass Hospitality
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522 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Rampur, India
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW via mobile

A good place to stay, rooms are clean and good, located at sukhumvit area which is very enjoyable at night. Ambience of the hotel is perfect. You can go anywhere easily with tuk tuk which is available outside the hotel.

Helpful?
Thank Manasmart
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for the time provide us this review after stay with us. we're glad to hear from you that overall you have an enjoyable experience. We look forward to welcoming you back again in the near future. Best regards, Navin K.N General Manager More 

Bengaluru, India
Level Contributor
5 reviews
Reviewed 5 days ago NEW

Extremely good ,neat,chic modern and elegant rooms in the heart of Bangkok. The receptionists were so helpful . Very good service , faster check in and out. hotel is very close to the BTS (Nana) . Smiling and polite staff can help you anytime . They have a weird lift system thou . Say one stay in 310, he/she has... More 

Helpful?
Thank Vijayaraghavan R
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us during your Bangkok Trip. We're pleased to hear from you that you like hotel design and the location. We do hope to have the chance to serve you again in the future when your travel plan approach into Bangkok. some constructive feedback with breakfast section and services will be discussed among... More 

Chennai (Madras), India
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 week ago NEW via mobile

We arrived at 4 am and they had marked us as 'no shows' and given away our rooms..but boy...did they make up for it! We spent the first night but we're moved to executive rooms and Mr. Yee ensured that we were satisfied throughout the rest of our stay. Lovely hotel in an excellent location for food, shopping and transportation.... More 

Helpful?
Thank Meg J
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us during Bangkok trip. we're pleased to hear that our service team rectify situation and turn opportunity with good service. will share to Mr. Yee and the team. we eventually look forward to welcome and serve you again in the near future. Best regards, Navin K.N General Manager More 

Melbourne, Australia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago NEW

I booked in for 7nights but moved to the Vie Hotel for 5 of the nights. I rooms smell of smoking from other guest and they are smaller that to what is on their web page. Staff were friendly but trying to get to the hotel in a taxi was a problem due to its location.

Helpful?
Thank Peter L
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, First of all, thank you for choose us and stay on the first night. Please allow us to express our apology for smell of smoking cloud your stay, This review is shared to the team for future solution, we're really sorry for not be able to provide the best accommodation and at least, we hear that you... More 

Gurgaon, India
Level Contributor
356 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 1 week ago

I am staying in this hotel and will be here for next some days. During this I feel thee hotel service is very very slow. Reception staff is unfriendly. For my room cleaning I have to sit at reception for more than 1 hour. They will not clean your room during day time when you are out. They will just... More 

Helpful?
1 Thank garhwaliya
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, First of all, thank you for stay with us during your Bangkok trip. With our deep regret to hear that you encounter unpleasant experience with us, Front Office Manager proceed investigation and learn that there was miscommunication issue prevent the maid did not clean up the room due to the report show your room indication of check... More 

Travellers are raving about these Bangkok hotels

Yangon (Rangoon), Myanmar
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

Recently stayed for a quick one night stay. Arriving at midnight I was a little concerned about check in after reading reviews. I could not fault my check in which was quick and easy. The hotel is looking a little tired but for the cost it is what you would expect. Only complaint I would have is the breakfast is... More 

Helpful?
Thank Leanne G
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for the time writing this review. we appreciate your kind and your stay with us. for constructive feedback would be reviewed by the team and we hope that you could give us next opportunity to rectify of the hotel impression. Best regards, Navin K.N General Manager More 

HULL
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

Weather between 26/32. My cousin and i stayed here for 3 nights from Wednesday 9th to Saturday 12th November 2016 then moved on to Pattaya for 7 night. Well inpressed with this hotel. Very clean and our double bed was amazing and very comfortable. We shared a double but that was not a problem. The beds are big!! The bed... More 

Helpful?
Thank Lozipops59
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you very much for the time writing this review after stay with us. We appreciate your kind words and this feedback would be shared among the team and boost the big morale. the team look forward to welcoming and serve you again in the near future. Best regards, Navin K.N General Manager More 

Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago via mobile

Had a short 2 nights stay in BKK, many hotels were full or expensive, so I booked the Citrus 13, room was nice and clean and not too small, service ok and the price wise it's a bargain as per the area.

Helpful?
Thank Asko V
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you very much for 2 nights stay at Citrus Sukhumvit13 With our pleasure to have the chance welcome and serve you during Bangkok Trip. we are more than happy to learn this comment that our room clean and decent design space meet your expectation. the team hope to welcome you back again in soon future. Best... More 

Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is a budget hotel located in the heart of the Bangkok city near sukhumvit area. The skyline 'Nana' station is at a walkable distance. The rooms are very small but clean, breakfast is ok. No hot water sometimes when shower. They give a free shuttle service to NaNa station anytime u want to go there. Its useful because... More 

Helpful?
Thank Piumalie L
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for feedback after stay with us, we noted your experience in positive and negative things. we shared to the team for further action and clarify issues. we apology for hot water problem, Engineering recheck and fix, flooding during your stay which affect many areas on that day and Front Manager investigate cause of Poor English... More 

Glasgow, Scotland, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Great hotel to spend a few days in whilst exploring Bangkok, small pool on the roof but large enough to chill out at after a hard days walking around. Staff are really helpful and always did everything they could to help or offer advice. Tip if it rains the road floods which can be quite deep.

Helpful?
Thank Michael M
Navin K, General Manager at Citrus Sukhumvit 13 by Compass Hospitality, responded to this review

Dear valued guest, Thank you for stay with us during Bangkok trip. we're glad to hear that you enjoy the rooftop and our services, apologies for flooding on that day which affect many area. we look forward to welcoming you back again in the near future. Best regards, Navin K.N General Manager More 

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Breakfast
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Citrus Sukhumvit 13 is a brand-new, modern, and hip hotel in Bangkok with 79 rooms ranging from the intimate Superior Room to the more spacious Citrus Suite. Located on a quiet side street off the bustling Sukhumvit Road, Citrus 13 Bangkok holds an enviable location in the heart of one of Bangkok's most vibrant areas and near the Nana BTS station. Citrus Sukhumvit 13 always believes that our guests' satisfaction is the key to our success. We have created a package of special benefits and privileges called the "Lucky 13 Benefits" for guests who have booked the Daily Rate with breakfast of every room type. There is no minimum stay for this package.Lucky 13 offers additional complimentary benefits ex. Late check-out at 13:00 hrs and THB 113 Credit bonus for the Citrus Cafe - excluding alcoholic drinks. ... more   less 

Additional Information about Citrus Sukhumvit 13 by Compass Hospitality

Address: 22 Sukhumvit Soi 13, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $56 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Sukhumvit 13 by Compass Hospitality 3.5*
Number of rooms: 79
Reservation Options:
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Hotel Style:
#167 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Sukhumvit 13 by Compass Hospitality staff and other travellers.
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Questions? Get answers from Citrus Sukhumvit 13 by Compass Hospitality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a nigh up floor”
 of 5 bubbles N9856LWmichaelm, 3 Nov 2016 | Read review
“Ensure that you asked for a double bed, at least the room is a little bigger.”
 of 5 bubbles 39michalel, 5 Oct 2016 | Read review
“Buy the breakfast if it's not included in your room rate.”
 of 5 bubbles whereislarry, 8 Sep 2016 | Read review
“The higher you are, the less your hear traffic from the outside.”
 of 5 bubbles tonyvane, 28 Aug 2016 | Read review
“Book by hotel,s website!”
 of 5 bubbles LeonardK146, 2 Aug 2016 | Read review
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