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Best Western Plus at 20 Sukhumvit

TripAdvisorUS$49*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$49*
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Best Western Plus at 20 Sukhumvit
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427 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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Schindellegi, Switzerland
Reviewed 1 week ago via mobile

This hotel is located very close to Sukhumvit. It's just a short walk and not much farther to the closest skytrain station (Asok) and MRT station (Sukhumvit). The rooms are clean and spacious. We will be back.

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Helpful?
Thank Icedancer1
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear Icedancer1, Many thanks for taking the time to review our hotel. Delighted to see you enjoyed your stay with us. Look forward to seeing you again soon,

Manchester, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017

i recently came back from a trip to thailand spending 2 spells at this hotel , the last four days were spent in this hotel in bangkok before i flew home this was my 14th visit to thailand and i have stayed in a lot of hotels ranging in price from budget to five star hotels.the price was mid range...

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Helpful?
Thank paul s
About Hotel's Favourite Review
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear Paul, Many thanks for your review of our hotel, we are delighted that we were able to meet your expectations. Hope to be able to welcome you back again in the future.

bkk
Reviewed 1 week ago via mobile

A very honest hotel with superb staff and management, I was rushing around and totally forgot my watch in a case , I emailed them and they said they had found it ! Stayed here many many times , never found a fault , clean tidy smart and the best part is the wonderful staff !! Many thanks BWplus 20...

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Helpful?
Thank spacemanBkk
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear SpacemanBkk, Many thanks for taking the time to write a review, guest feedback is always important to us. We are happy to see that you enjoyed your stay and that we were able to locate your watch. Hope to see you again soon

Liberia, Costa Rica
Reviewed 2 weeks ago

I stayed here in 2015 and really enjoyed the room, service and staff. Returning in 2017 was a disappointment. Rooms were not as well kept, lots of young people working here now and don't have a clue about service. I notice restaurant and wait staff on their cell phones; long wait for food drink even though not many people around....

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Helpful?
Thank travelingal51
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear Travelingal51, We are disappointed to read your comments regarding your recent stay with us. We will certainly discuss the points you have raised with our restaurant team as well as the housekeeping team to make sure the service levels you experienced are not repeated. Thank you for taking the time to write your review, your feedback is important to...

Reviewed 2 weeks ago

The front office staff were rudimentary in their check in and check out routines, and went about their business very mechanically. The one thing about Thailand is the warmth, friendliness and courtesy of Thais. I sense a drop in standards.

Review collected in partnership with Best Western
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1Thank Thilakan R
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear Thilakan, Sorry to hear that you did not find our front office team to be up to expectations. You comments will be passed onto the team to ensure they are aware of them and take any necessary action. Thank you for taking the time to review our hotel.

Reviewed 3 weeks ago via mobile

I was pleasantly surprised with this hotel. I thought I had booked the best western premier - both Agoda and Amoma travel sites are showing up as low prices for many resorts and when you click them they take you too the wrong one (so watch out!!!) and felt disappointed when we realized we were going to the plus. However!...

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Helpful?
Thank Jenny W
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear Jenny, Many thanks for your review, glad to see you enjoyed our hotel even if you landed here by mistake. Hope you had a good time in Bangkok, and maybe see you again at the Best Western Plus@20 Sukhumvit in the future. Regards

Dongducheon, South Korea
Reviewed 5 weeks ago

Full disclosure, we did not actually spend a full 24 hours here. We used this hotel as a place to shower and drop our luggage for an 8 hour layover. However from the short time we spent at the hotel I can tell you the following. The staff was super friendly, we were upgraded to a very large suite in...

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Helpful?
Thank Chickenlips79
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Thank you so much for your great review, we are delighted to hear that you enjoyed your time with us even if was not for so long. We look forward to welcoming you back again in the future, hopefully we will be able to look after you for longer next time.

Reviewed 14 February 2017 via mobile

The hotel is a 10min walk to Asok bts station and Terminal21 which is convenient. 711 and Family mart in the area including massage parlours. Hotel is basic, no fuss, clean. Bed mattress a bit hard but still ok. Friendly staff.

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Helpful?
Thank WanLih C
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear WanLih, Thank you for your review. We are pleased to see you enjoyed your stay with us and hope to have the opportuinity to welcome you back again in the future.

Bromley
Reviewed 14 February 2017 via mobile

Just what you'd expect of BW. Nice smart, well appointed rooms. Central location. Staff charming. Gigantic beds! (Albeit a bit hard) Nice touches the 2 bottles of water every day. Aircon noisy even on slow fan, so juggled cooling with peace....Breakfast buffet a bit sparse on the two occasions I tried it. Downside is lack of outside, and recreational space....

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Helpful?
Thank TiggerSeaford
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear TiggerSeaford, Many thanks for your review. We are pleased to see that in general you enjoyed your stay with us. We have noted your comments regarding air conditioning. Hope to have the opportunity to welcome you back should you return to Bangkok.

Reviewed 13 February 2017

I stayed at the Best Western Plus at 20 Sukhumvit for five nights. The staff were friendly and helpful. The rooms were clean, tidy and spacious. The location is also ideal. I would certainly stay here again and recommend the hotel. The only negatives were the pool - it was small and too cold to enter and breakfast is not...

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Helpful?
Thank Kirby B
Teambwplus20, Guest Relations Manager at Best Western Plus at 20 Sukhumvit, responded to this review

Dear Kirby B, Many thanks for your review. We are pleased to see that you enjoyed your stay with us and look forward to having the opportunity to welcome you back again in the future.

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02/04/2017 03/04/2017
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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Laundry Service
  • Breakfast Available

Additional Information about Best Western Plus at 20 Sukhumvit

Address: 17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $71 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus at 20 Sukhumvit 4*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline and Hotels.com so you can book your Best Western Plus at 20 Sukhumvit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus @ 20 Sukhumvit Hotel Bangkok
Hotel Style:
#177 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus at 20 Sukhumvit staff and other travellers.
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Questions? Get answers from Best Western Plus at 20 Sukhumvit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect much of the roof top pool; no exercise room.”
 of 5 bubbles travelingal51, 11 Mar 2017 | Read review
“ask for the higher floor room”
 of 5 bubbles pauml, 7 Feb 2017 | Read review
“Higher floors have a better view but nothing to get too excited about. A/C is noisy but didn't use it much as it wasn't that hot at night.”
 of 5 bubbles ericsE5872JM, 1 Feb 2017 | Read review
“Rooms at the back of the hotel are quieter. Higher floors are quieter”
 of 5 bubbles 37lindsayg, 25 Aug 2016 | Read review
“Get a big room, its worth it...”
 of 5 bubbles SimonV62, 21 Aug 2016 | Read review
5 of 5
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US$49* /night
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Prices are for 1 room, 2 adults
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