My family and I have been staying in okura bangkok for several times in the past years since its opening. The front desk team is professional to carry out their administrative duties accordingly, but one particular group (from the very frontline position) which deserves the best credit is always their Concierge. Khun Surachet (who always serves from his heart), together with his team mates sure have impressed us with their Okura ‘omotenashi’ Service. Although there were not many words exchanged with him, my family and I could feel that he has been sincere and ready to assist us anytime. As the old saying goes, “Actions speak louder than words…” I had the privilege to stay in Okura Tokyo before, amazingly I was able to feel the same kind of excellent hospitality from the Bangkok team as well. Riding from the airport and leaving for the airport, the concierge team has the opportunity to be the first and also the last to leave guests with great impression before parting with one another. Good job, Khun Surachet for your immaculate service!…
From the moment of check-in till check out a great experience. Great service, amazing breakfast, clean and comfortable rooms. Highly recommended. For me the most important is the staff, and you can see they are well trained and extremely nice.
The room is spacious and elegantly decorated in a minimalist style. Toilet is separated from the shower/wash area allows better sharing of the loo and wash basins/shower/bath. Buffet breakfast is a gem- great choices and taste good. Khun Rung is excellent- very pleasant and efficient. Afternoon tea is interesting and OK. Dinner is good and breakfast is the best👍👍
For the accommodation and services that the hotel team provides during the period that we stay are incredible. We are so grateful and delighted that are special night was handle and taking care of by such a professional and service minded team of yours.
The hotel facilities are excellent including the spa, the gym, the pool, the room and the restaurant. The staff members are all very professional and friendly, food is great and I am extremely satisfied with the overall experience. The most valuable thing is the great selection of TV channels are available including BBC news and CNN news. Will visit again.
Hotel is top notch. Super cool location. Very trendy decor from lobby to rooms. Staff is the best. Stand outs are the bell hops , all of them are amazing as well as bar staff. Mr. Suwanchai went above and beyond making our time there well spent.
It has truly been a great stay and the hotel has lived up to it’s promise of providing the Japanese hospitality with the friendliness of the Thailand. The location is fabulous for its proximity to shopping and public transportation.
An amazing hotel! Everything was just great! Very good swimming pool with beautiful view of Bangkok. The service is in the highest level. The hotel has a great location a minute from the train station. Highly recommend!
We booked through the "One Harmony " members' club, receiving a discounted rate on breakfasts. From the moment of arrival, to our departure, we enjoyed an outstanding level of service. We upgraded to a club room giving extra benefits - most importantly access to the Club Lounge with food and beverage most of the day. The hotel is also perfectly situated for easy access to the skytrain and beautiful shopping malls. In short : if you are in Bangkok we think it's a perfect hotel to be pampered and spoilt.
Hi, Thanks to your staff for making it such a comfortable stay at your hotel. We were there for the 11th wedding anniversary and were impressed with the swift response and proactive action from all the hotel staffs, namely those at the reservation and front- desk departments. Also, the hotel is located right next to the BTS Phloen Chit and there is a 24/7 convenience store underneath. It is just so convenient to go get you to anywhere in town. Meanwhile, you can also enjoy the rather quieter side of the BKK city center. I will definitely like to visit your hotel again! Thank you for arranging all the special amenities to make our vacation so special. Regards Ray