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JW Marriott Hotel Bangkok

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Traveller (1560)
Room & Suite (667)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,223)
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571 - 575 of 2,804 reviews
Reviewed July 7, 2017

I have been visiting this property since 2004. Generally, the property has been awesome through the years . . . and service equally commensurate. However, the wife and I visited on/around 5 July, and found found our stay lacking. Our largest complaint was taken directly...More

Thank Ban M
Response from EkJWBKK, Manager at JW Marriott Hotel BangkokResponded July 7, 2017

Dear Ban M, Thank you for sharing your experience with us. When our guests arrive, they deserve a seamless experience from start to finish. We apologize for the lapses in service that you describe here. I have shared your experience with our Director of Food...More

Reviewed July 7, 2017 via mobile

Excellent location, service, super clean and best reception people and duty manager ever. AlI can simply say best place to stay in Bangkok. They do what ever it takes to make your stay comfortable and joyful.More

Thank Saeed A
Response from EkJWBKK, Manager at JW Marriott Hotel BangkokResponded July 7, 2017

Dear Saeed A, We cannot thank you enough for your kind words: “best reception people and duty manager ever”. Thank you again for your review, and if business or leisure brings you back to someday, we look forward to the chance to serve you again....More

Reviewed July 5, 2017

This place requires an upgrade. Infra appears and feels pretty old and the light colors doesnt make it any good. So the feeling itself is a bit of gloomy, and cold. Rooms are big and meets JW expectations but once again the infra is old....More

2  Thank srikrishnak
Response from EkJWBKK, Manager at JW Marriott Hotel BangkokResponded July 6, 2017

Dear srikrishnak, Thank you for taking the time for sharing your experience on TripAdvisor. I have to apologize that we fell short in meeting your expectations. We appreciate your feedback regarding our physical product. It is something we will certainly keep in mind as we...More

Reviewed July 5, 2017 via mobile

Good location to venture around the city but not the best JW versus what you see and get around the world. Location in the middle on Nana area if that is your thing... I personally prefer the Grand Hyatt and its location better.More

Thank Travel_Prinze
Response from EkJWBKK, Manager at JW Marriott Hotel BangkokResponded July 6, 2017

Dear Travel_Prinze, Thank you for your review. We appreciate your comment on our centralize location. I hasten to apologize that we were not able to meet your expectation from JW Marriott. We hope to have a chance to welcoming you back to JW Marriott Hotel...More

Reviewed July 4, 2017

This is our first time here at this hotel - will definitely come back and recommend to friends and families. Very friendly, attentive and professional staff at the Executive Lounge - special thanks go to Lukpla, Nicha, Pla, Touch and Zindy - for their outstanding...More

Thank madfitz2017
Response from EkJWBKK, Manager at JW Marriott Hotel BangkokResponded July 5, 2017

Dear madfitz2017, Thank you for your review. We are so please that you enjoy your stay that you will recommend us to your friends. We appreciate you kind words on the hospitality of our associates at the Executive Lounge. Lukpla, Nicha, Pla, Touch and Chef...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$171 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Bangkok
#15 Spa Hotel in Bangkok
#19 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#46 Family Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$171 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Bangkok
#15 Spa Hotel in Bangkok
#19 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#46 Family Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (1560)
Room & Suite (667)
Dining (207)
Pool & Beach (83)
Business Centre & Event Rooms (54)
Amenities (27)
Family and Play Areas (1)
Nearby
Sukhumvit
With a mix of shopping malls, hip bars and food stalls
lining both sides of Thailand’s longest road, you’ll
rarely encounter a dull moment along Sukhumvit. While
the main road itself doesn't offer a lot in terms of
entertainment, it's the adjoining 'sois' (alleys)
where the magic happens. Popular spots are soi 11 for
a lively night out, soi 4 for naughty nightlife and
soi 21 for world-class shopping at Terminal 21. It's
...More
Questions & Answers
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Pooja K
April 26, 2018|
AnswerShow all 2 answers
Response from VK_Traveler | Reviewed this property |
Yes, the breakfast also had good Indian cuisine stuff.
1
Vote
Sheikh M
April 23, 2018|
AnswerShow all 7 answers
Response from Lazinspain | Reviewed this property |
I used the metered Taxi from the airport. Depends on time and traffic, but cost is normally between 800 and 1000 THB. You can order a Luxury Limo in arrivals hall, but they are at least double the metered Taxi.
1
Vote
jadams3211
March 9, 2018|
AnswerShow all 2 answers
Response from EkJWBKK | Property representative |
Dear jadams3211, Thank you for your membership. Marriott Platinum Elite Member gets complimentary access to the Executive Lounge. We look forward to welcoming you to JW Marriott Hotel Bangkok. Sincerely, Ek Wongleecharoen
0
Votes
Room Tips
"Choose to upgrade one level to get the absolute best service possible. It is worth it!"
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"Keep track of what floors are currently being renovated."
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"Executive floor or 8th floor suites are perfect!"
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"To be honest with you, all the Hotel Rooms at the JW Marriott are op rated, there is nothing such a bad Room..."
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