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Royal Orchid Sheraton Hotel & Towers

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Traveller (3664)
Room & Suite (1263)
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Overview
  • Excellent58%
  • Very good33%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(1,724 reviews)
“garden pool”(146 reviews)
“towers lounge”(39 reviews)
Hotel website
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Royal Orchid Sheraton Hotel & Towers
Special Offer: Free Night Stay
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Offers from Royal Orchid Sheraton Hotel & Towers
Special Offer: Free Night Stay
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,032)
There are newer reviews for Royal Orchid Sheraton Hotel & Towers
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3,371 results
Traveller rating
1,931
1,075
252
77
36
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1,931
1,075
252
77
36
Show reviews that mention
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1,421 - 1,425 of 3,371 reviews
Reviewed May 19, 2015

We loved staying at the Royal Orchid. The location is centrally located and its easy to get around by water or taxi. The lobby and rooms were beautiful. We had rooms on the 18th floor facing the river and the view was fantastic. The staff...More

4  Thank PARROT57
Response from GMRosh, Executive Assistant Manager- Operations at Royal Orchid Sheraton Hotel & TowersResponded June 2, 2015

Dear PARROT57, Thank you for the great review. I’m delighted you loved our hotel, that you enjoyed our breakfast buffet and that our associates were able to meet your expectations. We hope to welcome you again when next you decide to return to Bangkok. Sincerely...More

Reviewed May 19, 2015

This hotel is in a fantastic location in Bangkok, located right on the river where dinner cruise operators can pick up easily. The bar downstairs was special, good drinks, pricy but good with entertainment in the lobby. We were on the 14th floor so no...More

2  Thank Robert S
Response from GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & TowersResponded June 2, 2015

Dear Robert S, Thank you for sharing your feedback with us. I’m happy to learn you enjoyed our riverside location and that you had a quiet and comfortable stay. We hope to welcome you again. Sincerely yours, Regina Wilson Executive Assistant Manager

Reviewed May 19, 2015

I stayed at this Sheraton for 8 days and had an overall great experience. Check in was quick and pleasant. All of the staff at the hotel I interacted with were always helpful and courteous. Spa was perfect- Lynne was my massage therapist. Breakfast buffet...More

1  Thank Diaspora
Response from GMRosh, Executive Assistant Manager- Operations at Royal Orchid Sheraton Hotel & TowersResponded May 25, 2015

Dear Diaspora, Thank you for the great review. I’m very glad to hear that you had a pleasant stay during 8 days at our hotel and that our associates have been helpful and courteous. I’m also happy to know that you enjoyed our breakfast buffet...More

Reviewed May 18, 2015

This is a very average hotel, mostly hounded by Tour groups & Airline staff, its close to Mandarin Oriental, & Shangrila, hotel has a river shuttle every hour too, which connects to BTS station. Service is quite average, amenities are very basic, if looking for...More

1  Thank sidhj
Response from GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & TowersResponded May 25, 2015

Dear sidhj, Thank you for taking the time to share your feedback with us. Please accept my most sincere apologies for the disappointment you have expressed and that your recent stay has not met your expectations. I am also sorry to hear that our housekeeping...More

Reviewed May 16, 2015

Three of us stayed here for four nights in early March (2 double bed room). It was a fantastic, nice, well-appointed place to relax while exploring BKK and planning our next two months in SE Asia. The front desk staff was awesome and accommodating and...More

1  Thank BigEarn75
Response from GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & TowersResponded May 25, 2015

Dear BigEarn75, Thank you for taking the time to share your experience with us. I'm pleased to know everyone had a nice and comfortable stay at our hotel and that our associates have been helpful in advising you about Bangkok. We hope you enjoy your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Outdoor pool
Details
Price range
US$93 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in Bangkok
#39 Family Hotel in Bangkok
#50 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#77 Luxury Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$93 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in Bangkok
#39 Family Hotel in Bangkok
#50 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#77 Luxury Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (3664)
Room & Suite (1263)
Dining (294)
Pool & Beach (286)
Amenities (97)
Business Centre & Event Rooms (14)
Family and Play Areas (4)
Nearby
Silom
Despite the lack of any major tourist attractions,
this lively neighborhood is a favorite of many.
Whether it's the (somewhat naughty) nightlife of Soi
Patpong, the various handicraft night markets or the
plethora of dining options that tickle your fancy, a
night out in Silom is a must on every itinerary. It's
worth a stop during daytime, too: join office workers
on a quest to tasty street food during lunch and shop
...More
Questions & Answers
Ask a question
Amy K
April 28, 2018|
AnswerShow all 8 answers
Response from GMRosh | Property representative |
Hi! Yes, we offer dinner buffet in different themes with different prices. The price starts from THB 1,090++ per person for International Dinner Buffet. Discount is also applicable for SPG members, in which you can enroll... More
1
Vote
Harveynicks
April 24, 2018|
AnswerShow all 4 answers
Response from Bob A | Reviewed this property |
I don't think this would be a problem at the hotel but outside the hotel you would have to be particularly careful in ensuring your needs were understood.
0
Votes
shrieshs
April 22, 2018|
AnswerShow all 5 answers
Response from GMRosh | Property representative |
The hotel provides spa facilities with charges, called Mandara Spa. It is advisable to reserve your preferred time to receive special discounts.
0
Votes
Room Tips
"the guest rooms all face the river"
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"Top floor is quiter"
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"higher floors provide better views"
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"all the room facing to river. but 17 floor is the best as all escalator stop here."
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