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Royal Orchid Sheraton Hotel & Towers

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#67 of 846 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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4,124 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Orchid Sheraton Hotel & Towers
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Showing 2,799: English reviews
Los Angeles, California
Reviewed 21 December 2012

A nice property, great value for money, we paid $132 per night including breakfast for a penthouse in the Towers, which are levels 16 and above. We were on the 27th floor, the river views through the massive floor to ceiling windows were amazing! The concierge were great, the front desk great and the food very nice, as was the...

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Helpful?
1Thank GreatBigPhotos
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear GreatBigPhotos, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for writing in your review. We are very glad to hear that you had an enjoyable stay with us and that you found our hotel offered great value for money. I will also share your compliments with the rest of the team and would...

Truro, United Kingdom
Reviewed 21 December 2012

This hotel was perfect. It isnt in the middle of everything but it has a express boat outside which means it is easy to access everything. The hotel offered us an upgrade for our honeymoon which meant we got a better room and breakfast. The breakfast was out of this world! Really lovely. The staff were really friendly and helpful....

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Helpful?
Thank Lynsey D
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Lynsey D, Thank you for your recent stay with us during your honeymoon. We are glad to hear that we were able to meet and exceed your expectations and help you enjoy this memorable occasion accordingly. I will share your feedback regarding drinks pricing with our director of food and beverage, as well as the rest of the comments...

phuket
Reviewed 19 December 2012

We love hotel location, river view and wonderful swimming pool over the river.Even upgraded to riverview deluxe extra super ,our room and mainly bathrooms are small and need urgent refurbishment . Room service food is disgusting ,lamentable . Year after year far away from Sheraton standarts . Numerous hotels in Bangkok offering much better for less.

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Helpful?
Thank jeanp22002
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear jeanp22002, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for taking the time to provide us with your feedback for our improvement. We are glad to hear that you had an overall enjoyable stay but disappointed to hear that we were unable to fully deliver per your expectations. Would you be kind enough...

Wright5
Reviewed 17 December 2012

We stayed here in for 4 nights in December on the last leg of a great holiday, the hotel staff were friendly and the location was great as it was right on the river and you can get a water taxi or use the hotel's free service to pick up the skytrain. Hotel pool's were lovely and the staff very...

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Helpful?
Thank Wrighty5
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Wrighty5, Thank you for staying at Royal Orchid Sheraton Hotel & Towers during your recent December holiday. We are pleased t hear that you found our staff to be friendly and that the location and our shuttle boat service were convenient for you. I've also shared your feedback regarding our Thai restaurant, cultural dance performances and breakfast service with...

Barnsley, United Kingdom
Reviewed 15 December 2012

Myself & my wife stayed here for two nights, on the 1st leg of our Thai honeymoon. It's position on the river near River City Mall is just about perfect, with great travel options using the river taxis or using the hotel shuttle to a nearby Skytrain station. Our room was large & clean with a good river view (river...

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Helpful?
2Thank Leedsaway67
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Chris H, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for taking the time to provide us with your feedback for our improvement purposes. We're glad that you found our hotel provides good value for money and that overall, you had an enjoyable honeymoon celebration with us. I have shared your concerns regarding...

London, United Kingdom
Reviewed 15 December 2012

I really enjoyed my three days in this hotel. I particularly enjoyed the river view from my 14th floor room. There was always something interesting to watch on the river even at night, when the boats were lighted up. My room was spotlessly clean and well appointed. The tea and coffee making facilities were a nice touch, especially the presence...

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Helpful?
1Thank JKn07
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear JKn07, Thank you for choosing Royal Orchid Sheraton Hotel & Towers. We are very glad to hear that you enjoyed your stay with us and that we were able to meet and exceed your expectations during your stay with us. I have shared your feedback with the rest of the team. To answer your question, all of our 726...

Ottawa, Canada
Reviewed 11 December 2012

Got a good rate for a room with a view over the Chao Phraya river. Hotel is quite large with a nice, sizeable lounge near reception to hang out or use wi-fi. Check in was easy and the room was large, relatively modern and clean. The bed was very comfortable and the pillows top notch. The location of the hotel...

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Helpful?
Thank jolliette
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear jolliette, Thank you for choosing Royal Orchid Sheraton Hotel & Towers and for sharing your experience with us. We are glad to hear that you had an enjoyable time during your stay with us. I will share your feedback with the rest of the team for our internal discussion and review. We hope to have a chance to welcome...

Pune
Reviewed 10 December 2012

Recently I visited this Hotel for one of my Business conference! Very bad experience in terms of Room cleanliness, Bathroom cleanliness & Vegeterian food! Room I was staying in was stinking! Bathroom was not clean. Being a Vegeterian you have to suffer a lot because no good Vegeterian food was available in Breakfast, lunch or dinner!!!

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Helpful?
3Thank Shitalnahar
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Shitalnahar, Thank you for your recent visit to our hotel and for your feedback which I will share with the rest of the team for our improvement. We are disappointed and sorry to hear that we were not able to live up to your expectations on several different aspects. In regards to the vegetarian dining options, we have an...

Sweden
Reviewed 9 December 2012

Stayed here on a work trip for a couple of nights in November during the Loy Khratong festival. The hotel was host for the conference I was attending. ...from the start. Check-in took ages. The staff was nice and polite but systemvise there have to be something to be done. Took almost 15mins even everything was preordered/paid. Room was very...

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Thank haba_tsutt
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear haba_tsutt, Thank you for your recent stay at Royal Orchid Sheraton Hotel & Towers and for taking the time to give us your feedback which we will use for our continuous improvement process. We apologize for keeping you waiting at check-in time. We are constantly training our staff and improving our procedures in order to minimize waiting times and...

Swansea, United Kingdom
Reviewed 9 December 2012

We stayed for 4 nights a part of our honeymoon in Sept/Oct 2012. We really enjoyed our stay and would recommend the hotel as it is on the river, has a shopping centre next door with a few restaurants and also the tourist shuttle boat also stops next door. Our room on the SPG floor was spacious, clean and well...

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Helpful?
Thank BUSTYBREEZER
Michael F, Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear BUSTYBREEZER, Thank you for your recent stay with us and for your detailed review. We are glad that you had an enjoyable experience at our hotel and that we were able to help you celebrate your honeymoon. I will share your feedback with the rest of the team here. We hope to have a chance to welcome you back...

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Deluxe Premier Twin Room (27)
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Deluxe Room (22)
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Executive Suite (32)
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Garden Pool (19)
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Junior Suite (27)
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Royal Orchid Suite (36)
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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, Japanese, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $119 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#43 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#60 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view - so much fun with the boats in the day and lights at night.”
 of 5 bubbles radiacabeza, 26 Feb 2017 | Read review
“Most room have river view. The junior suites are spectacular and worth the extra cost.”
 of 5 bubbles 8223Sergio2017, 21 Feb 2017 | Read review
“All rooms are well appointed with riverviews. Views from clubrooms are amazing”
 of 5 bubbles ShantzieC, 20 Feb 2017 | Read review
“Higher levels for a great view a must”
 of 5 bubbles 334melissaf, 18 Feb 2017 | Read review
“Definitely River View rooms”
 of 5 bubbles ICLC, 18 Feb 2017 | Read review
5 of 5