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Grand Hyatt Erawan Bangkok

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#17 of 838 Hotels in Bangkok
Certificate of Excellence
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2,786 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Erawan Bangkok
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Showing 2,388: English reviews
Reviewed 10 June 2016 via mobile

Stayed for 2nights. Upon arrival, greeted by customer service, Khun Foam. She immediately brought us to check in counter. Everything went smoothly. Walked us to overhead bridge on same day when we asked direction to Central World. The next day, greeted us well & arranged for taxi to our dinner place, recommended few nice places in and around hotel. We...

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Helpful?
Thank Yaslie
GrandHyattErawanBKK, Executive Assistant Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Yaslie, Thank you for choosing to stay at Grand Hyatt Erawan and for taking the time to share your wonderful feedback with us. I am so pleased to learn that your stay was so pleasant and your warm acknowledgment of our fantastic team is wonderful to share. Your highlight of Khun Foam, making your stay a memorable one, will...

Reviewed 10 June 2016

We felt welcome the moment we alighted from our cab. The staff were all very friendly and we were led to the level 17 Grand Lounge for check-in purpose. Facilities were all top notch (i love the gym equipment). The location is fantastic as we can access the Central World and BTS sheltered all the way. A huge thanks to...

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Helpful?
Thank Nabisco82
GrandHyattErawanBKK, Executive Assistant Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear Nabisco82, Thank you for selecting such a wonderful rating on TripAdvisor. I am glad to read the wonderful comments on the service experienced by my colleagues; Khun Jib, Khun Zee and Khun Foam making your stay a memorable one. Your kind compliments will definitely be shared with the teams. Thank you! Your comments to service in the lounge is...

Hong Kong, China
Reviewed 9 June 2016

Good location, Helpful staff, Great services I think the location is prefect, easy go to Big C, Zen Central world and BTS. I feel comfortable, relax at the hotel, if you like the old England style it is the best choices. If said need improvement, the room small, equipment need upgrade, the price had not competitiveness . The swimming pool...

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Helpful?
2Thank keith_tangcy
GrandHyattErawanBKK, Executive Assistant Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear keith_tangcy, Thank you very much for taking the time to provide your feedback regarding your recent stay with us. Your feedback is very much appreciated. I am pleased to hear that you had an enjoyable stay and please rest assured that your feedback will be kept mind when we redesign once more and continue to upgrade in room technology....

Singapore, Singapore
Reviewed 9 June 2016

Perfectly located in the heart of the Ratchprasong intersection, and well connected with the Skybridge and BTS ( no need to be on the road in trafftc!) I love how the Grand Hyatt strives to be a warm and welcoming home in this busy city. The warmth and efficiency of the team made al the difference! Plus the Erawan Tea...

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Helpful?
Thank superclaragoh
GrandHyattErawanBKK, Executive Assistant Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear superclaragoh, Thank you for selecting Grand Hyatt Erawan Bangkok. I'm so delighted to learn that you enjoyed your stay and that you were pleased with our Super central location. Thank you to your comments to our service as well Erawan Tearoom, our special Thai cuisine restaurant. We look forward to your return in the near future and please do...

HK
Reviewed 8 June 2016

Staff is very friendly and helpful. They made me feel very welcoming. Spent 3 days at the hotel and spent quite alot of time by the pool. Again staff is very attentive and help right away. Breakfast was great with lots of difference choices, 2 mornings there and they managed to offer different dishes at buffet breakfast.

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Helpful?
Thank mim516
GrandHyattErawanBKK, Executive Assistant Manager at Grand Hyatt Erawan Bangkok, responded to this review

Dear mim516, Thank you for your review following your recent stay at Grand Hyatt Erawan Bangkok. I am so happy to read that you had an enjoyable stay. I look forward to welcoming you back in the near future and please do not hesitate to contact me directly via saraid.carey@hyatt.com should you require any further assistance. Kind Regards, Saraid Saraid...

San Diego, California
Reviewed 8 June 2016

What a gorgeous hotel! Located in the middle of everything - shopping, the skytrain! The staff is top notch and the rooms were great. We had a fantastic view of Bangkok! Looking forward to our next trip!

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Helpful?
Thank ABrannon
GrandHyattErawanBKK, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Dear ABrannon, Thank you for selecting such a wonderful rating on TripAdvisor. I am so pleased that your experience was a memorable one and I'm sure that our associates enjoyed looking after your needs as much as you enjoyed your stay. Thank you! Please feel free to contact me at saraid.carey@hyatt.com should you require further assistance. Sincerely, Saraid Saraid Carey...

Chennai (Madras), India
Reviewed 7 June 2016

Location - a little away from the absolute epicentre of shopping and nightlife but accessible by road. Restaurants - Spoilt for choice. Great Variety. 'You & Mee' is a little gem of an eatery. Refined tasty versions of Bangkok Street food - Unmissable. Spa - Opulent, Luxurious. Easily one of the best properties in Bangkok.

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Helpful?
Thank AkshayGN
GrandHyattErawanBKK, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Dear Akshay GN, Thank you for taking the time to review your stay at Grand Hyatt Erawan Bangkok. I'm so delighted to learn that you enjoyed our hotel Spa, i.sawan along with You&Mee, our delicious noodle shop! We look forward to the next opportunity of welcoming you back and please do not hesitate to contact me directly via saraid.carey@hyatt.com should...

Reviewed 6 June 2016

I´ve stayed at this property many times and always got great service. Now that I´m not top tier at Hyatt anymore I was a bit curious on how they would greet me. Due to change of flights we arrived in early morning and way ahead of normal check-in time. Still, they managed to find a room for us to relax...

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Helpful?
Thank Ingolv H
GrandHyattErawanBKK, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Dear Ingolv H, Thank you for sharing such wonderful feedback. I am very pleased to hear that our total hotel services including the spa facilities, and the comfort of your bed exceeded expectations. We take great pride in catering to our guests needs, and this feedback is vital to share with my colleagues. We look forward to welcoming you back...

Singapore, Singapore
Reviewed 5 June 2016

I can say nothing negative from this hotel - service, food, location, room - all are superb The waitress in the lounge was so polite when she tried to help and recommend us another seat because the place where we seated became too noisy because of this loud chinese group. Everyone in the lounge was quiet and proper except for...

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Helpful?
Thank Helde2014
GrandHyattErawanBKK, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Dear Helde2014, Thank you for your recent feedback on your stay with us. I am very delighted to hear that you had a pleasant stay and that our team went beyond expectation to care for you. I would like to apologise for the experience encountered in the grand club; and we appreciate your acknowledgment to the team handling the situation....

Khao Yai National Park, Thailand
Reviewed 5 June 2016

Excellent customer service and quality hotel. I find the staff to be very friendly and eager to help. Obviously they are well trained. The hotel is first class with the rooms all well appointed. Great food and well priced. I've stayed a number of times and I've not been disappointed.

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Helpful?
Thank Kent J
GrandHyattErawanBKK, Director of Sales at Grand Hyatt Erawan Bangkok, responded to this review

Dear Kent J, Thank you for making Grand Hyatt Erawan Bangkok your hotel of choice. We are delighted to read your wonderful comments to our hotel. Your comments to overall standards, our Food & Beverages and service is greatly appreciated and will be shared! I'm looking forward to welcoming you back and please do feel free to contact me via...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Erawan Tea Room
Erawan Tea Room
Cuisines: Asian, Thai
Tables Grill at Grand Hyatt Erawan Hotel
Tables Grill at Grand Hyatt Erawan Hotel
Cuisines: French, European, Seafood, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Bangkok's business and commercial district, Grand Hyatt Erawan Bangkok is a five-star luxury hotel with resort-style amenities. The hotel recently introduced newly renovated guestrooms and suites designed by Tony Chi, offering residential ambience to ensure that guests feel at home. Enjoy a rejuvenating experience in one of our six residential spa cottages after a gruelling day of business meetings or corporate events. Indulge your palate with our dining options, such as Tables Restaurant, Spasso Restaurant & Bar, and Erawan Tea Room. Immerse yourself in Thai culture by visiting the Grand Palace, the Emerald Buddha and the Silom District. You can also drop by the Chatuchak Weekend Market, home to more than 2,000 stalls selling various knick knacks and more! ... more   less 

Additional Information about Grand Hyatt Erawan Bangkok

Address: 494 Rajdamri Road, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Price Range: $216 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Erawan Bangkok 5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hyatt Hotels Corporation, Hotels.com, Travelocity, Priceline, Odigeo, Ctrip TA and Jetsetter so you can book your Grand Hyatt Erawan Bangkok reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Erawan Bangkok Hotel Bangkok
Grand Hyatt Bangkok
Hyatt Erawan Bangkok
Hyatt Bangkok
Bangkok Hyatt
Hotel Style:
#9 Business Hotel in Bangkok
#11 Spa Hotel in Bangkok
#15 Luxury Hotel in Bangkok
#22 Family Hotel in Bangkok
#26 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Erawan Bangkok staff and other travellers.
8 questions
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2 months ago
Hong Kong

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Questions? Get answers from Grand Hyatt Erawan Bangkok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay but Hyatts are always of a high standard as I have stayed in several around the world.”
 of 5 bubbles 516stepheno, 29 Nov 2016 | Read review
“If possible try to go to the executive floor, where you also have other advantages.”
 of 5 bubbles Walt27, 26 Nov 2016 | Read review
“Just need to make sure room outlets provide power. Issue was couldnt initially work from room as outlets didn't work.”
 of 5 bubbles DerekC963, 23 Nov 2016 | Read review
“High floors quieter,”
 of 5 bubbles BusinessTravelerOH51, 21 Nov 2016 | Read review
“Select a high floor”
 of 5 bubbles 860oyvindf, 21 Nov 2016 | Read review
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