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Hotel Windsor Suites & Convention Bangkok

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Hotel Windsor Suites & Convention Bangkok
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1,460 Reviews from our TripAdvisor Community

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Showing 1,021: English reviews
Madrid
Reviewed 1 September 2014

The room was really outdated, and smell like closed for years. I asked for another room in reception, She was too rude, asked for money back but the say no. When I get back to the room some one had used Odor spray, but smell persist. The bathroom leaks, and the towel were old and break. This is not a...

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Helpful?
2Thank PKoso75
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the dissatisfaction you had experience during your recent visit with us. We will conduct an investigation as to why such incident occurred. We will subject our guest contact personnel to thorough service training to ensure that this incident won’t happen ever again. With regards to the room condition, we are currently...

Saudi Arabia
Reviewed 1 September 2014

We stayed on 9th floor for 2 nights on 26 & 27 Aug. The ceiling is very low and makes rooms looked cramped with furniture. Bathroom is old fashioned too. Carpets are old in the room as well as the passage. Breakfast menu is repeated and looks stale!! Staff are quite rude and the Door Men are not good as...

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Helpful?
Thank Rajdeep278
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our apologies for the incident that occurred during your previous visit in our hotel. Please rest assured that we will spare no effort in improving the quality of guest service we provide to our hotel guests. We are very serious about your complaint and we guarantee you that proper actions will be...

Reviewed 29 August 2014 via mobile

We've stayed at least 10 times in this hotel and will continue do so whenever we're in Bkk. The rooms an service are very good but the location is perfect. Close to the major shopping malls and BTS. Also great dining opportunities, wether simple street food or in fine restaurants.

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Helpful?
1Thank Michael M
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thank you very much for always choosing us as your home away from home. We truly appreciate the positive comments you have given our hotel and we are very happy to know that you have enjoyed your every visit with us. We hope that your tips and suggestions will help other travelers in choosing the place to...

Sydney, Australia
Reviewed 28 August 2014

This is the only Hotel that I choose when I visit Bangkok. It’s been 5 years and I still love to come back to this Hotel for my Transit/Short Holiday visit each year. You have everything around this place within proximity of few hundred meters. Also the hotel is self-sustained with everything that you possibly may need (Restaurants – Amazing...

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Helpful?
1Thank Chanduzone
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to express our deepest appreciation and gratitude for choosing us as your second home every time you visit Bangkok. Thank you for sharing your memorable experience with us here in Tripadvisor. Certainly, our hotel is the place to stay in whether for business, convention or leisure, because we offer variety of services you won’t...

Reviewed 28 August 2014

I think this is a good hotel, but I'm not positive. The vibe from a couple of the front-desk staff is very unfriendly. The rooms are definitely dated, as others have said. It is well located and reasonably priced if you chase the discounts. Pool is nice with r easonable views and good cocktails. Hoyel would pretty much suit anyone...

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Helpful?
1Thank B W
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Many thanks for reviewing our hotel here in Tripadvisor. We truly appreciate the comments and suggestions you have given our hotel, both the positive and the negative. We will take your feedback as our inspiration in improving the quality of guest service we provide to all of our hotel guests. We apologize for the inconvenience you have...

Reviewed 27 August 2014 via mobile

I stayed here for two days and I really loved it. People are so nice and the station is near here and you can eat some delicious food at night if you go out and just walk for 1 min! Also I liked the swimming pool very much! You should stay here if you come to Bangkook!!

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Helpful?
Thank eunju c
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Many thanks for reviewing our hotel here in Tripadvisor. We truly appreciate the comments and suggestions you have given our hotel, both the positive and the negative. We will take your feedback as our inspiration in improving the quality of guest service we provide to all of our hotel guests. We apologize for the inconvenience you have...

Bangkok, Thailand
Reviewed 23 August 2014

The hotel is large, rooms are large and spacious. I booked a two bedroom suite for three adults. The whole floor must have been for smokers as it was very smelly as soon as we got out of the lift. The room had definitely had smokers in it, the smell assailed us as soon as we walked in. Breakfast is...

Review collected in partnership with this hotel
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Helpful?
1Thank AnneMD58
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, It has come to our attention that you had a not so enjoyable stay with us during your most recent visit in the hotel. We sincerely apologize for the dissatisfaction you have experienced. We are currently looking into the problems and please rest assured that proper actions will be taken to rectify the matter. The hotel has...

Reviewed 21 August 2014

every time we stay in Bangkok we always return to the Windsor suites hotel, This would be our 12th visit now.The staff are the friendliest we have come across they all are so helpful and happy. the thai food is superb, even the pizzas at scouzzi s are world class.My kids love the massive pool on the 14th floor ,I...

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Helpful?
Thank nick m
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, We would like to extend our gratitude and appreciation for always choosing us during your visits in Bangkok. We are very delighted to know that you are satisfied with our services and that you enjoyed your every stay with us. We also want to thank you for the kind compliments you have given our staff which gives...

Reviewed 20 August 2014

First of all, I hate writing a bad review about this hotel. The front desk staff was always good to us and did their very best to make sure we had a good stay. But the problem seemed to be out of their control. Finding a good deal through Tripadvisor and booking through Agoda, we stayed in the Windsor Suites...

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Helpful?
3Thank Scott C
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guest, Thank you very much for the time and effort you have given us in reviewing our hotel in Tripadvisor. We truly appreciate hearing feedbacks from our guests, both the good and bad, so we can further improve the quality of hotel service we provide to our clients. We are pleased to know that you are very much...

Stockholm, Sweden
Reviewed 20 August 2014

Even though I got an upgrade, the room felt very old. The low-point was probably when we didn't have clean water and our toilet filled up with a brownish substance, I don't really want to speculate about what that could've been. During the first two days we had hot water, so that was a plus, but after that we had...

Review collected in partnership with this hotel
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Helpful?
3Thank PhilipReuterskiold
WindsorSuitesBKK, Front Office Manager at Hotel Windsor Suites & Convention Bangkok, responded to this review

Dear Valued Guests, We would like to extend our sincerest apology for the dissatisfaction you had experienced during your recent visit with us. Your comments and suggestions will be strongly taken into consideration in improving the quality of service we provide to all of our hotel guests. We ensure you that proper actions will be taken and we will find...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Windsor Suites Hotel invites you to explore the heart of Bangkok's vibrant CBD, shopping districts and rich Thai culture. Located on Sukhumvit Soi 20, 100 meters to Asoke BTS Sky-train Station & Sukhumvit MRT Subway station, the hotel features a total of 582 hotel rooms & suites, 23 meeting rooms, several Food & Beverage outlets from international to Chinese & Japanese cuisines, an outdoor swimming pool, a fitness centre and a full service Neva Spa. ... more   less 

Additional Information about Hotel Windsor Suites & Convention Bangkok

Address: 10/1 Sukhumvit Soi 20 | Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $65 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Windsor Suites & Convention Bangkok 4.5*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hotel Windsor
Hotel Style:
#90 Spa Hotel in Bangkok
#152 Business Hotel in Bangkok
#162 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Windsor Suites & Convention Bangkok staff and other travellers.
16 questions
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Meerut City, Uttar Pradesh, India
over a year ago
Portsmouth, United Kingdom
10 months ago

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Questions? Get answers from Hotel Windsor Suites & Convention Bangkok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WiFi: A bit weak signal. Log in system could be improved.”
 of 5 bubbles pers766, 23 Feb 2017 | Read review
“Corner room on executive floor with sofa bed is great for families of 4.”
 of 5 bubbles R4999YUevas, 21 Feb 2017 | Read review
“I recommend the high floors from Fl 27 and above, and facing the swimming pool to get a better city view and minimum noise.”
 of 5 bubbles peterrR7878VB, 20 Feb 2017 | Read review
“Corner suite on high floor,”
 of 5 bubbles haar0064, 14 Feb 2017 | Read review
“executive room”
 of 5 bubbles AlphaLei, 7 Feb 2017 | Read review
5 of 5