89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#79 of 1,533 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled along with the largest riverfront setting resides, Shangri-La Bangkok – an enchanting riverside retreat in the heart of Bangkok. Here you will be hosted with Shangri-La's "Heart-warming" hospitality, entertained by our distinctive dining experiences and immersed with ease into the real and authentic Bangkok surrounds. With direct access to Saphan Taksin BTS Skytrain, central pier, and just minutes away from world-class shopping malls and tourist attractions, the hotel is the perfect gateway to explore and discover this vibrant City of Angels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Badminton
Aerobics
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Evening entertainment
Table tennis
Tennis court offsite
Babysitting
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Chinese, Japanese, Malay and 1 more
Location
100Great for walkers
Grade: 100 out of 100
138Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Contact
89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
Name/address in local language
Getting there
Saphan TaksinBTS Skytrain3 min
SurasakBTS Skytrain11 min
Rental CarsSee car hire from US$20/day
12359Reviews173Q+A100Room tips
Reviews
Traveller rating
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- 205
- 135
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Popular mentions
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Most Recent
An amazing experience at the Shangri-La! Loved the beautiful clean big spacious room, the pool was awesome with an even better view of the river. Food & drinks were very tasty in the restaurants of the hotel. The staff are fantastic, very welcoming, friendly, and professional. I must say the singer, Jean, in the ballroom in the lobby/bar has a fantastic voice, you need to keep her!!! She’s very talented, she even sang a song for us and her voice is beautiful! Thanks to the whole team for the wonderful experience, I’ll be back! - Guy P.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favourite
Our family of 4 recently stayed at the Shangri-La Riverside in Bangkok. We booked two interconnecting rooms. We were very happy with our stay at the Shangri-La, the catering staff took exceptional care of our family's needs with multiple allergies, and because of this reason we were able to really relax and enjoy what Bangkok and the hotel had to offer. Special mention to Monravee, Nate, Doi, Don, SamSok and KittyPat. Many many thanks for your time and care in looking after the two teenagers with peanut and multiple other allergies. We would definitely chose the Shangri-La as our hotel of choice for our next trip. The rooms were clean and the beds comfortable. We had river views from both rooms. We enjoyed the international breakfast food buffet each day and the location is great, we enjoyed relaxing by the main pool and watching the world go by on the river. All the staff were friendly and the hotel was always cleaned. There were a few events during our stay and we were provided with advance notice of cafe and pool closures. My only comment for improvement is the check in process and pre-authorization. We were incorrectly charged multiple times - these charges were reversed and fixed when I raised with the front desk staff. Thank you.…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear Dibfamily4, Thank you for choosing Shangri-La Bangkok as your preferred hotel. We appreciate your taking the time to write this beautiful review. We are delighted to read that you enjoyed all aspects of your stay with us, especially the hotel's location, the guestroom, and the view. It is also greatly appreciated to hear that you found our colleagues helpful and attentive during your stay. Please rest assured that your comments have already been shared with our hotel’s management team and we are committed to finding the very best way to further improve and enhance our guest experience. We wish to have another opportunity to welcome you back soon when travelling back to Thailand. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a Horizon Club room and the value for money was outstanding. We had full use of the lounge which was wonderful and very relaxing. We asked the staff if we could have a shower in the Health Club as we left for the airport late and it wasn't a problem at all. The staff were wonderful in every way. The only issue my husband and I found was at breakfast. We were completely ignored by all staff and had to go and ask for coffee/cutlery etc. It was abundantly clear that other, more important/regular, guests were getting preferential treatment, including being given a menu for eggs/fried breakfast etc. It was incredibly disappointing given I had saved hard to have this hotel as part of this trip but felt very out of place as a result. However, we were here over Chinese NY by coincidence and the hotel put on an amazing show and it was great to be part of.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 2 days ago
Dear fh586, Thank you for choosing to stay at Shangri-La Bangkok. We sincerely apologize that your Shangri-La experience fell short of expectations during the breakfast service, and it is certainly not what we would like any of our valued guests to have experienced while staying with us. We do appreciate your kind words about our Horizon Club Lounge facilities, our colleagues, and a special performance during the Chinese New Year. Please rest assured that your comments have already been shared with our hotel’s management team and we are committed to finding the very best way to further improve and enhance our guest experience. Thank you for sharing your heartwarming experience with us and we wish to serve you once again in the near future. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having not been for 5 yrs I was a little worried BUT no need !!!! This place is truly worth every pound/dollar/baht. Every single member of staff go out of their way to help and nothing is too much trouble. As we spent a full day and half by the pool, full marks to Zane and Sapp who were outstanding. I’m not leaving it another 5 yrs that’s for sure !!!!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 3 days ago
Dear UkBobbin, Thank you for choosing to stay at Shangri-La Bangkok. We are glad to read that you found our property outstanding and were impressed with the amazing services from Zane and Sapp who took care of you. Your kind words will definitely be passed to them in order to recognize their great heartwarming efforts for our valued guests. We hope we can host you again very soon on your next visit to Bangkok. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was one of the many visits to Shangri-La Bangkok Hotel… Unfortunately our recent experience was full of disappointments… Quality of the food & beverage department has detoriated… The respond time to our email requests has increased considerably… Check in and check out times has increased a lot… Even our complaint that our credit card deposit we gave during check in, has not been returned even after 10 days of our check out from the hotel… The hotel is not even replying to our request for this deposit return, despite 3 days have passed from our request…
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: I would avoid to stay in this hotel in future
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear AtomDamali, Thank you very much for choosing Shangri-La Bangkok and for taking the time to share your valuable feedback on our facilities and services during your stay with us. We sincerely apologize that your Shangri-La experience fell short of expectations this time, and it is certainly not what we would like any of our valued guests to have experienced while staying with us. Please rest assured that your comments have already been shared with our hotel’s management team and we are committed to finding the very best way to further improve and enhance our guest experience. We hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amendments during your future visit. Should you need any further assistance, please do not hesitate to contact me at virinya.maytheepattanachat@shangri-la.com. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here the last week of December and it was amazing. Get a room with the river view. The fireworks from the balcony were spectacular. The pool was great especially kids and it had 2 lifeguards in duty. The Next restaurant was very good. Room service was great. I would stay here again.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear Karynglock, Please allow us to thank you for your visit and for choosing Shangri-La Bangkok. We appreciate learning that you had an exceptional stay with us and particularly enjoyed the hotel's facilities provided to our guests. We are glad to know that you celebrated the arrival of the New Year with the spectacular views of fireworks displays from your balcony. Thank you for sharing your stay experience with us and we are glad that you will consider Shangri-La for your future visit. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a sparkling jewel on the river in a great location. Our room was overlooking the river from two vantage points and was elegantly appointed. Service was very good, as was the restaurant outside next to the river. I happily recommend this hotel.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get one of the better rooms overlooking the river -- great views day and night!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear WheelsOnFire, Thank you very much for taking the time to review your recent visit to Shangri-La Bangkok. We are delighted to hear that you were satisfied with our location, quality of food, facilities, and excellent service provided by our attentive team. Thank you again for your kind words, and we hope to see you coming back in the near future. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So good food and amazing staff. Lovely environment and magical dance! Fun and lovely night with family. THANKS Yuwannee, Aom, Pool kie, Tai and all staff! <3 See you next year and wish you a beautiful 2023 / Sandra
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
The hotel is much bigger than I realized. After 3 days, I still didn't have time to explore the entire hotel. Two riverside pool which are very well maintained. I booked a Horizon Club room and it was most certainly worth the extra. On arrival at the hotel I was immediately taken up to the Horizon Club for a private check in. The service in the lounge was exceptional. The staff arranged a beautiful room for me with spectacular views. The location of the hotel is ideal and there is a water taxi which takes you across the river, every hour. On the Saturday night we were there, the hotel had arranged a introduction to street food. With fun games for the children and live music. This event was well organized and a fun way to experience street food without leaving the hotel. The Spa was under renervation with treatments being done on the 7th floor so I did not try the Spa. The Horizon Club arranged a river cruise which was exceptional and gave us a great opportunity to do a bit of sightseeing and explore the city. I highly recommend this hotel and will be using it again on my next trip to Bangkok.…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear Karynglock, Thank you for choosing Shangri-La Bangkok as your preferred hotel. We appreciate your taking the time to write this beautiful and fantastic review. We are so delighted to read that you enjoyed all aspects of your stay with us especially the Horizon Club Lounge and its wonderful team. Your compliment will be directly sent to the team for their heartwarming efforts straight from their hearts to our valued guests. Again, thank you very much for sharing this wonderful review and we are pleased to hear of your plans to return and we would be honored to welcome you back to our hotel. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent service from the moment you arrive, with your car door being opened and luggage taken to your room. I had a particularly funny experience when the staff member who brought the suitcase to my room proceeded to sing 'We Wish You A Merry Christmas' (as I had arrived on Christmas Day). Really made me laugh after a very long journey to Bangkok! Room was a good standard and was cleaned immaculately everyday, and I had a lovely view of the river. Breakfast buffet was excellent with lots of choice. Salathip is a great choice for riverside dinner- delicious food and great service. Pool area was nice and staff very attentive. I really liked the location of the hotel as it was very near Sathorn Pier, which is great for taking the ferry boat to all the best sightseeing locations. The hotel also has a free ferry boat over to Iconsiam. The best thing about the Shangri-La is the staff, all so kind and helpful. A really beautiful and relaxing place to stay in busy Bangkok.…
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear carlyp558, Greetings from Shangri-La Bangkok and thank you so much for your kind compliment on TripAdvisor. It is always delightful to see positive feedback when it comes to customer service, which matters the most to us. We strive to provide exceptional service to all of our guests and your kind comments have been passed on to the team in recognizing their efforts. Thank you again for your compliment and we wish to serve you once again on your next visit to Bangkok Riverside. Yours sincerely, Virinya Maytheepattanachat Director of Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$168 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, bangkok hotel bangkok, shangri la bangkok
LOCATION
ThailandBangkokRiverside / Silom / Bang Rak
NUMBER OF ROOMS
802
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Claim Your ListingShangri-La Bangkok - UPDATED 2023 Prices, Reviews & Photos (Thailand) - Hotel - Tripadvisor
Frequently Asked Questions about Shangri-La Bangkok
Which popular attractions are close to Shangri-La Bangkok?
Nearby attractions include The Bamboo Bar (0.4 km), State Tower (0.4 km), and Bangrak Bazaar (0.10 km).
What are some of the property amenities at Shangri-La Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Bangkok?
Conveniently located restaurants include Sirimahannop, Salathip, and CharoenKrung Cafe Bar.
Are there opportunities to exercise at Shangri-La Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Bangkok have airport transportation?
Yes, Shangri-La Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, Thai, and Malay.