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Shangri-La Hotel,Bangkok

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#18 of 849 Hotels in Bangkok
Certificate of Excellence
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Shangri-La Hotel,Bangkok
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7,787 Reviews from our TripAdvisor Community

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Showing 5,693: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Fantastic hotel - can't be beaten for the excellence of its customer service. Stay in the Krungthep Wing - a bait more expensive but lots of perks including afternoon tea and free drinks including cocktails.

Review collected in partnership with shangri-la.com
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Helpful?
Thank stevejL2680LW
Ipswich, United Kingdom
Reviewed yesterday NEW

Stayed here for three nights at the beginning of a tour of Thailand. We were allocated a room in the Krungthep wing which was superb. A beautifully furnished, luxurious room with stunning river views. High tea, cocktails and canapes were included, which were also amazing. The pool, although small, has plenty of shade and again great views of the fascinating...

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Helpful?
Thank basil_peacock
Hua Hin, Thailand
Reviewed yesterday NEW

Great staff, perfect location, beautiful room, extensive facilities! In my opinion one of the very best hotels in Thailand. My room wasn't ready at 2pm, so we were given afternoon tea and a bottle of New Zealand Marlborough wine! That overcame my initial displeasure. Then we were upgraded to a 15 floor, corner suite! The duty manager, Tharatit Youngfeungmon, was...

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Helpful?
Thank David P
Shenzhen, China
Reviewed 2 days ago NEWvia mobile

I'm really like Shangri-la. When I came in lobby, I smell Shangri-la scent. Staffs are very helpful and good service. I also like CHI spa!! Speacial thanks to cherry and Jessica as they help me to book car and hotel to partway.

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Thank chengyapl
Adelaide, Australia
Reviewed 2 days ago NEWvia mobile

Just spent 10 amazing nights here. Staff were friendly and helpful. Food sensational - particularly the dinner cruise. Recommend to anyone coming this way. Very well located near river and sky train. Situated right on the river to fantastic views of the bustling traders and amazing lights.

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Helpful?
Thank Vic D
SLBK_Shangrilabkk, Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear Vic D Thank you for choosing to stay at Shangri-La Hotel, Bangkok and such hero you are for taking your time to write us this review as your compliments and recommendation mean a lot to us. I am truly glad to learn that you had a wonderful ten nights stay at our hotel. It was indeed all our pleasure...

Reviewed 3 days ago NEWvia mobile

Stayed there recently on business. Conveniently located close by a train station and the river pier. Asiatique is a short distance away via the river ferry. Their river view rooms have magnificent views.

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Helpful?
Thank Elton S
SLBK_Shangrilabkk, Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear Elton S Thank you for choosing to stay at Shangri-La Hotel, Bangkok on your recent business trip. Many thanks for taking your time to write us this review. I am pleased to know that you had a wonderful stay with us, and appreciate your compliments about our location, rooms and views. I look forward to welcoming you back again...

Usak, Turkey
Reviewed 3 days ago NEWvia mobile

This is really wonderful hotel with unbelievable service. Our balcony room is very good and superb. Really great location right on the river. Good restaurant and nice pool. Chi spa is the place we can relax after shopping day. Pleasant helpful staff Pla She is very nice and kind lady she took me to see the room and we really...

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Helpful?
Thank davecei
SLBK_Shangrilabkk, Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear davecei Thank you for choosing to stay at Shangri-La Hotel, I truly appreciate you taking your time to write us this review and share your experience. I am delighted to hear that you had enjoyed the hotel, our warm and attentive service, and that we were able to provide you an exceptional stay. Your special recognition on our staff,...

Austin, Texas
Reviewed 3 days ago NEWvia mobile

We want to express our gratitude for the assistance provided by your sales staff, Gig. She was very personable and helpful. She is a good representative for your hotel. A most pleasant experience. We purchased several items from your beautiful selection of merchandise. Our third visit to Shangri-La Hotel Bangkok. And another wonderful experience. Koi Kuhn Krap The Chows

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Helpful?
Thank china0623
SLBK_Shangrilabkk, Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear china0623 Thank you for your continued support! I truly appreciate you taking your time to write us this review. I am much delighted to hear about your wonderful experience at our hotel. Your special recognition on our staff, Gig, is highly appreciated and I will ensure that she is informed and rewarded for her professional yet warm service. Thank...

Nyack, New York
Reviewed 3 days ago NEW

This hotel was absolutely wonderful. Comfortable, well appointed. The staff were courteous and helpful. The beds were comfortable. The bathrooms were excellent. The pool was great. They immediately upgraded us to include breakfast because our rooms were not immediately ready. I cannot recommend this hotel more strongly. The Chinese restaurant was amazing. So was the chocolate shop. And the gym...

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Helpful?
Thank Chris D
SLBK_Shangrilabkk, Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear Chris D Thank you for staying with us at Shangri-La Hotel, Bangkok. I appreciate you for taking your time to write us your review. Your compliments and recommendation brings joy to our hearts. I am delighted to hear that you had a pleasant experience at our hotel and that we were able to provide you an exceptional stay. It...

Rogersville, Tennessee
Reviewed 4 days ago NEW

Stayed at the Shangri La in February and was upgraded to a river view room. The room was very large and well appointed. The hotel provides it's own small covered barge to deliver guests to other venues along the river. The customer service was excellent!! Five Star all the way. The breakfast was "out of this world" and even contained...

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Helpful?
1Thank Nancy P
SLBK_Shangrilabkk, Manager at Shangri-La Hotel,Bangkok, responded to this review

Dear Nancy P, It was our pleasure having you on a visit at Shangri-La Hotel, Bangkok. I truly appreciate you taking your time to write us this review and share your experiences. Your compliments and recommendation mean a lot to us. I am delighted to hear that you had a wonderful experience at our hotel and that we were able...

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Deluxe River View Room (72)
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Horizon Club Deluxe Room (78)
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Krungthep Wing Balcony Room (82)
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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 

Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $223 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Agoda, Booking.com, Travelocity, Ctrip TA, Despegar.com and Jetsetter so you can book your Shangri-La Hotel,Bangkok reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok
Hotel Style:
#10 Business Hotel in Bangkok
#10 Romantic Hotel in Bangkok
#12 Family Hotel in Bangkok
#13 Spa Hotel in Bangkok
#17 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel,Bangkok staff and other travellers.
71 questions
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Questions? Get answers from Shangri-La Hotel,Bangkok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view room in Krungthep Wing”
 of 5 bubbles basil_peacock, 27 Mar 2017 | Read review
“River view room! Higher floor!”
 of 5 bubbles 685nancyp, 24 Mar 2017 | Read review
“Choose a room overlooking the river for interesting views.”
 of 5 bubbles tonya296, 24 Mar 2017 | Read review
“KRUNG THEP is quieter wing”
 of 5 bubbles BricklayerUk, 22 Mar 2017 | Read review
“River view room is best”
 of 5 bubbles glennrleduc, 20 Mar 2017 | Read review
5 of 5