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Shangri-La Hotel,Bangkok

8,877 reviews
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Traveller (6447)
Room & Suite (2118)
Dining (652)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“krungthep wing”(1,022 reviews)
“horizon club”(381 reviews)
“the river”(2,530 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (8,877)Write a Review
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4,897
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55
Show reviews that mention
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2,301 - 2,305 of 6,454 reviews
Reviewed 20 December 2015 via mobile

Whilst we appreciated getting the room early for a points redemption, our only issue was the distinct smell of cigarettes on entry. Appreciate that the Shangri-La group are very popular with mainland Chinese but I've experienced a frequent problem with people smoking in no-smoking rooms....More

4  Thank steveamcb
Response from General_Manager_SLBK, Manager at Shangri-La Hotel,BangkokResponded 23 December 2015

Dear steveamcb, Thank you for taking the time to share your candid experience regarding your recent stay with us. Please accept our sincere apologies for the smell of cigarettes; its a challenging matter as different countries have different regulations. Our goal is to provide impeccable...More

Reviewed 20 December 2015

A beautiful, traditional hotel, friendly service, great rooms and the even coctail session in the Horizon lounge is so much fun and incredible value for money. Start here before going out, will put you in the right mood for sure. Great location!More

1  Thank Austin A
Response from General_Manager_SLBK, Manager at Shangri-La Hotel,BangkokResponded 23 December 2015

Dear Austin A, Thank you for choosing our Shangri-La Hotel, Bangkok. We are delighted to read such a wonderful review. We, too, love our Horizon Club Lounge. The atmosphere is definitely a special one as you can watch the city coming alive from the river,...More

Reviewed 20 December 2015 via mobile

This was meant to be a business trip with arrangements to be like clockwork, but this didn't turn out this way: - no hotel limousine which had been pre-booked, was ready to pick up at the airport, when the plane arrived at midnight from Hong...More

Thank ShanghaiDeco
Response from General_Manager_SLBK, Manager at Shangri-La Hotel,BangkokResponded 21 December 2015

Dear Shanghai_Deco, Thank you for choosing Shangri-La Hotel, Bangkok and sharing your experience regarding your recent stay with us. Our sincere apologies that our standards fell short in the areas mentioned. Rest assured we have investigated in the challenges that have lead to your disappointment...More

Reviewed 19 December 2015

Location, Location, Location. This place has it all, great service and facilities including Smith machines and Lifestyle GYM equipment. Located right on the river, next to ferries and the BTS transport system. The hustle and bustle of Bangkok is left behind as you escape into...More

1  Thank Sadaka1
Response from General_Manager_SLBK, Manager at Shangri-La Hotel,BangkokResponded 21 December 2015

Dear Sadaka1, Thank you for choosing our Shangri-La Hotel, Bangkok and taking the time to review us on TripAdvisor. We are delighted to know that you had a wonderful stay here and enjoyed afternoon high tea at the Lobby Lounge. Your recognition on our staff...More

Reviewed 19 December 2015 via mobile

Had a lovely balcony room overlooking the river. Service was superb, bed was comfortable and the bathroom was large with separate tub and large walk in shower. In the Krungthep Wing they serve a marvelous buffet breakfast, and a nice afternoon tea, as well as...More

Thank BizLuxTrvlr
Response from General_Manager_SLBK, Manager at Shangri-La Hotel,BangkokResponded 21 December 2015

Dear BizLuxTrvlr, Thank you for choosing our Krungthep Wing and your kind words. It is our pleasure to read that you enjoyed excellent services from our staff and facilities including buffet breakfast with international cuisine as well as early evening cocktails and canapés. We hope...More

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14594604614624631291
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$173 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Bangkok
#10 Business Hotel in Bangkok
#12 Family Hotel in Bangkok
#17 Spa Hotel in Bangkok
#21 Luxury Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$173 - US$429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Bangkok
#10 Business Hotel in Bangkok
#12 Family Hotel in Bangkok
#17 Spa Hotel in Bangkok
#21 Luxury Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (6447)
Room & Suite (2118)
Dining (652)
Pool & Beach (470)
Amenities (78)
Business Centre & Event Rooms (20)
Family and Play Areas (16)
Nearby
Silom
Despite the lack of any major tourist attractions,
this lively neighborhood is a favorite of many.
Whether it's the (somewhat naughty) nightlife of Soi
Patpong, the various handicraft night markets or the
plethora of dining options that tickle your fancy, a
night out in Silom is a must on every itinerary. It's
worth a stop during daytime, too: join office workers
on a quest to tasty street food during lunch and shop
...More
Questions & Answers
Ask a question
yunivalentia
20 February 2018|
AnswerShow all 5 answers
Response from 2Travelnuts101 | Reviewed this property |
Yes. However, you have to reserve the boat ride with the customer service at the boat dock - free of charge.
1
Vote
LJB0710
17 February 2018|
AnswerShow all 5 answers
Response from James M | Reviewed this property |
Please check with hotel because there are rooms in the Krunthep Wing without these benefits, usually a lot less expensive
0
Votes
milkmans
23 January 2018|
AnswerShow all 4 answers
Response from 874adriann | Reviewed this property |
Yes they do. We had one of the corner Executive 1 bedroom suites - can recommend that as well and the Horizon Club itself is pretty good.
1
Vote
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12345635
Room Tips
"If you are not a smoker, specifically request a non-smoking floor."
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"A room with a view over the river (at the "Shangri-La)"
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"River views are really nice, also Shangri la part looks newer than the Krungthep wing."
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"Service, cleanliness and rooms are 5 star but cannot click on to rate Excellent rooms but with a balcony..."
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