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I visited 4 days ago and they have great hospitality while the location also awesome closed nearby to any public transport. The rooftop also nice the staff was good, I plan my next visit to Bangkok and stay in this apartment hotel again.
Thank dikurniawanarif
Response from HouseByThePond, Front Office Manager at House by the PondResponded 6 August 2017
Hello!
Greetings from House by the Pond and thank you for your wonderful feedback.
We look forward to giving you another great service when you return.
Have a nice day and we hope to see you again soon!
Everybody at the hotel was very helpful, there's a gym and pool and puppies. It really is the whole package.
Yes I could write about minor gripes, like the kitchens aren't stocked perfectly (we are supplied eggs but no butter/oil/salt/pepper/cleaning supplies) which, if done, provides...More
Thank ezyano
Response from HouseByThePond, Front Office Manager at House by the PondResponded 23 June 2017
Greetings from House by the Pond!
Thank you for the wonderful feedback you have given and we hope to improve our service even more from our review. It is a great pleasure.
The eggs are given out for free because of the chickens that we...More
The check in was in a building around the corner - no reason for this as there is a lobby in the building the apartment was in. The apartment was inadequately equipped for 2 people e.g. 1 bowl, cutlery for 1 person. The apartment requires...More
2 Thank LoriNick7
Response from HouseByThePond, Front Office Manager at House by the PondResponded 14 June 2017
Hi Lori,
The building of where the check-in is actually also a part of the property called "White Building". You were in booked in the Tuck Building.
Apologies for the incomplete cutlery but we encourage our guests to let the reception know whenever they need...More
The dirtiest place I have seen in a long long time. And the picture do not look anything like the real place. What a SCAM!!!
I would only let my pets stay there, but not stay there myself!!!
It would likely take you 1 week...More
4 Thank ForexTaurus
Response from phuket230, General Manager at House by the PondResponded 8 March 2017
We apologize for having upset you in anyway the maid on your floor was overworked that day as we were full on the petfloorwith so many dogs and cat in resident .we would very welcome your dog even though you don't stay with us and...More
* very disappointed with the Phillipino lady at the front desk of the white building.
bad service,empty promises, very unpolite.
the rest of the staff is nice.
* cleanliness is a downturn.
* otherwise a nice place to stay.More
2 Thank antaro1
Response from HouseByThePond, Front Office Manager at House by the PondResponded 14 June 2017
Hello,
Apologies if you have been disappointed by the Filipina on the front desk but we would like to know more what were the bad service and empty promises made. Also for the cleanliness, we have already advised the housekeepers about this matter so thank...More
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's
...More
hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
