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Imm Hotel Thaphae Chiang Mai

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Imm Hotel Thaphae Chiang Mai
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399 Reviews from our TripAdvisor Community

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There are newer reviews for Imm Hotel Thaphae Chiang Mai
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Showing 231: English reviews
Brighton, United Kingdom
Reviewed 22 June 2016

The room is kept extremely clean with the daily housekeeping. The breakfast is ok but basic. The staff on reception are very young and have zero customer care skills. The trip desk is even worse, they sit on their phones or nap all day. Apart from that, we liked the location right opposite the gate into the old city. Felt...

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Helpful?
Thank Fiona W
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Fiona W, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding to staff service. I will share your...

Reviewed 12 June 2016

Thank you all staffs for hospitality. The hotel was clean, room size was good, breakfast was ok, and Internet was good too. It was good to know that has elevator up to 3rd floor. The staffs were able to give me information about restaurants, attractions, taxi price, and local activities I asked for. Overall for 5 nights I stayed there...

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Helpful?
Thank Nichapa R
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Nichapa R, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy...

Reviewed 8 June 2016 via mobile

I really happy to stay with Imm hotel coz all the staffs are helpful good location plus good breakfast including. I feel like it is too busy out side but when i get in the room I feel so peace full and quiet!! Thanks for offering me very good service with friendly staffs !!!!"

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Helpful?
Thank Tola L
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Tola L, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 June 2016 via mobile

This hotels location is fantastic for the local bars restaurants and Sunday market. I honestly do not understand what some of the bad reviews are complaining about. The staff were most helpful and the rooms had everything that you could possibly want/need. WiFi is strong throughout the building and although you are spoilt for choice with laundry options in the...

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Helpful?
1Thank A TripAdvisor Member
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Valued Customer, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy...

Kuala Lumpur, Malaysia
Reviewed 30 May 2016

Having stayed at IMM CM many times over, it's the personalised service that stands out (in addition to room cleanliness), esp from one front line staff named Mr Krissada. Handled my reservation and room type request in between travel to Laos professionally. Thumbs up!

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1Thank TR P
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear TR P, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy...

Reviewed 22 May 2016

This hotel located in a very good location. opposite the walking market and closed to old town in city wall. You also got special discount from McDonalds, Zoo ticket, and Spa by showing Imm hotel card. Very good deal for the guest. The food is pretty normal but just enough and worth your money. In overal, this is a good...

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Helpful?
Thank Peter C
Wee K, General Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Peter C, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy...

Phuket, Thailand
Reviewed 19 May 2016

Okay this place was a very nice and professional place to drop your bags. As soon as I saw there was a McDonald attached to the front I was laughing with comfort delight. The room are clean and a good size. I did not have a deluxe room, so even though they have a kettle in the room, there was...

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Helpful?
1Thank robertwO3986SD
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear robertwO3986SD, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with...

Reviewed 17 May 2016

The hotel location is great, just opposite of Thapae Gate (Sunday Market). Fast Food restaurant MCD is just next to the hotel, Starbucks just the opposite of the hotel, convenient shop just by walking distance. With the priced paid, with the room cleanliness, it is all worthwhile. The room size was just nice for 2 person, the bed is comfortable....

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Helpful?
1Thank Raymond N
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Raymond N, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding staff friendliness and behavior. I will share...

Reviewed 14 May 2016 via mobile

I went this hotel for visiting with my friends for 4 days. The location was so good and beautiful. The front staff could gelp me everything especially Thanatcha and Yannapat. Upon arrival I were also warmly welcomed by the same staff. I reccommend for this hotel if you will come to chiangmai!

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Helpful?
Thank Kraiwit C
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Kraiwit C, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to review our Hotel. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with...

Reviewed 7 May 2016 via mobile

The Imm Hotel is in a great location and priced pretty well. The staff is very friendly and helpful. We rented a scooter through their tours desk for a good price and had no problems. The only reason for the 4* review is because when I was asking about the jade factory, the kid at the front desk told me...

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Helpful?
Thank Devin G
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Devin G, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our guest questionnaire. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Accessible accommodation for all comfort purposes. Imm Hotel Thaphae Chiang Mai, under Imm Hotel Group, provides our signature comfort accommodation in a strategic location. Guests staying at Imm Hotel Thaphae can easily access Chiang Mai’s old walled city, Thaphae Gate. From the center of trading in the old days, Thaphae Gate is the area that has become the heart of Chiang Mai’s activities and festivals. ... more   less 

Additional Information about Imm Hotel Thaphae Chiang Mai

Address: 17/1 Kotchasarn Road | Changkhlan, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $35 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imm Hotel Thaphae Chiang Mai 3*
Number of rooms: 106
Reservation Options:
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Hotel Style:
#29 Best Value Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Imm Hotel Thaphae Chiang Mai staff and other travellers.
4 questions
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20 days ago
Bangkok, Thailand
6 months ago

See all questions (4)

Questions? Get answers from Imm Hotel Thaphae Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid rooms near the dining area. Sound echos in the lobby.”
 of 5 bubbles 388randallg, 6 Nov 2016 | Read review
“Don't get a room on the ground floor unless you need to be up early for breakfast”
 of 5 bubbles robynh408, 19 Sep 2016 | Read review
“Never accept a room on ground floor, the breakfast buffet is right in front of these room”
 of 5 bubbles Nuti_Damrongphatr, 21 Aug 2016 | Read review
“We asked for a quiet room, it is very noisy and echoes in the centre lower rooms.”
 of 5 bubbles , 22 Jun 2016 | Read review
“Avoid room near to breakfast area...”
 of 5 bubbles raymondn402, 17 May 2016 | Read review
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