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Mercure Chiang Mai

Booking.comUS$34*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mercure Chiang Mai
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969 Reviews from our TripAdvisor Community

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Showing 605: English reviews
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Dubai, United Arab Emirates
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank KARKM
MercureCNX, General Manager at Mercure Chiang Mai, responded to this review

Bangkok, Thailand
Reviewed 1 week ago

The price is best! We stayed during Songkran, Thai long holidays for 2 days. The hotel is good abit old but renovated well enough. The location is also quite good not far from downtown easy to go anywhere

Review collected in partnership with Accorhotels.com
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Helpful?
Thank NochPH
Brighton, United Kingdom
Reviewed 1 week ago via mobile

Stayed using my reward points, nice rooms, staff are very helpful, pretty good location next to a nice Seaford restaurant, good breakfast choice, hired a taxi for the day for 1500 Bhat which I though was pretty reasonable, will stay again on next visit

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Helpful?
Thank David B
East Yorks, England
Reviewed 2 weeks ago via mobile

We were in the area and popped in for food as we didn't want to cook our own outside at the many neighbouring local restaurants. The food was actually really nice and the service was good although one girl on her own isn't really enough. What let it down was the number of mosquitoes inside the reception and the restaurant...

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Helpful?
Thank VFranklin
MercureCNX, Executive Secretary to General Manager at Mercure Chiang Mai, responded to this review

Dear Mr. Franklin, We appreciate you taking time in sharing your recent experience in our restaurant. Feedback is the breakfast of champions and our guests’ critique helps us to improve on our shortcomings. Thank you once again for your comment and we do hope we will have another chance to serve you again in the near future. Sincerely yours, Chatchanan...

Reviewed 3 weeks ago

I have just finished another long stay of 8 weeks at this hotel. My company uses the Mercure as a base for our business and I and my colleague have been regular guests now for more than four years. We find that the hotel is excellent value, and all the staff from the General Manger Jate down are extremely helpful...

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Helpful?
Thank Alan W
Khon Kaen, Thailand
Reviewed 3 weeks ago

Located a little bit out of the old city center, but within walking distance of nice local markets. The rooms are big, breakfast was good and staff was friendly. It is the former Novoltel and has been very well renovated.

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Helpful?
Thank ChangNoi1
Nelson Bay, Australia
Reviewed 3 weeks ago

It appears they have spent some money on a refurb but it was a big mistake to remove all the carpet as shown in their property photos it can be soooo noisy with very loud guests and children in the corrordors and people dragging chairs around above you with no cushioning at 5am that not good The internet is the...

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Helpful?
Thank SilverBack4
MercureCNX, Executive Secretary to General Manager at Mercure Chiang Mai, responded to this review

Dear Mr. Nelson Bay, Thank you for taking your valuable time to tell us about your experience at the Mercure Chiang Mai. Please rest assured that your constructive comment will be shared to all for further improvement. We hope to have the opportunityof welcoming you back to beautiful Chiang Mai and to our hotel again. Thank you so much for...

Bangkok, Thailand
Reviewed 3 weeks ago

We had a bad experience a few years ago and the hotel apologized. The same old story repeats and this time we won't come back again for sure. Full of mosquitoes in the public area. Inattentive and indifferent staff. The hotel is greedy to give service to customers. Food in general is not valued for money.

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Helpful?
1Thank Rudolf F
MercureCNX, Executive Secretary to General Manager at Mercure Chiang Mai, responded to this review

Dear Mr. Rudolf, It is of utmost importance that we live up to our guest expectations in our services, insuring most memorable experiences to our valued guests during their visit to our hotel. And by you evaluating our hospitality – telling us what we do right as well as what we must improve – you help us meet your expectations....

Brisbane, Australia
Reviewed 3 weeks ago

The Mercure Hotel is an oldish hotel, circa 1980s as a guess. We were upgraded to deluxe upon arrival and the room was large, clean and the bed massive - wider than longer. The bathroom was smallish, with older fittings but clean. The staff were very friendly, and the breakfast standard buffet. The location is more than comfortable walking distance...

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Helpful?
Thank Andrew G
Wonersh, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank cjg2317

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 

Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $41 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#44 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chiang Mai staff and other travellers.
2 questions
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Questions? Get answers from Mercure Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always get an upgrade, so my experience is only on the 5th floor, with an outlook over Chiang Mai city”
C5789GDalanw, 7 Apr 2017 | Read review
“Top Floor only”
SilverBack4, 5 Apr 2017 | Read review
“Floors 4 and 5 are non-smoking.”
AndrewG369, 3 Apr 2017 | Read review
“Was on third floor away from main road very good ”
cjg2317, 27 Mar 2017 | Read review
“I always prefer high floors”
elisamN6276EH, 9 Mar 2017 | Read review
5 of 5
Booking.com
US$34* /night
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TripAdvisorUS$34
HotelQuicklyUS$45
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Prices are for 1 room, 2 adults
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