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Mercure Chiang Mai

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Traveller (366)
Room & Suite (375)
Dining (88)
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Overview
  • Excellent13%
  • Very good45%
  • Average30%
  • Poor8%
  • Terrible4%
Travellers talk about
“tops supermarket”(23 reviews)
“night market”(63 reviews)
“old city”(50 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,080)
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Traveller rating
116
276
197
59
30
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LanguageEnglish
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116
276
197
59
30
Show reviews that mention
All reviewstops supermarketnight marketold citybig supermarketfree shuttlefifth floortuk tukairport shuttlenice hotelswimming poolshuttle servicefront officecost bahtnon smokingdeluxe roomrooms are largequiet location
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401 - 405 of 678 reviews
Reviewed 24 June 2013

Mercure Chiang Mai is located a bit out of time but at night they have a shuttle service to Night Bazaar every hour and they can drop me at walking street. Take local transportation also easy (20THB per way) From Airport to hotel there’s a...More

Thank Nungning
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 3 July 2013

Dear Nungning, Thank you so much for your review on TripAdvisor and we are delighted to read your compliments of our staffs at Mercure Chiang Mai. Your kind words will be shared with our team members. Again, thank you for you review here and we...More

Reviewed 21 June 2013

Among the Asian hotels that I have stayed, Mercure Chiang Mai appears to be a value-for-money hotel. It is quite strategically located where most of the basic facilities and amenities are available. Though it is not located at the town centre, the easily availability of...More

Review collected in partnership with Accorhotels.com
Thank ftc405
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 26 June 2013

Dear ftc405, Thank you very much for writing your kind review of our hotel on Tripadvisor! So much delighted to know that you had a nice time staying with us. Also, we will spread out your kind words to our staffs and we do believe...More

Reviewed 16 June 2013

Stayed at Mercure Grand Roxy Singapore in October 2012. Arrived late and ordered room service, it was delivered under cooked. Hotel in desperate need of refurb, which was happening during my stay. The room I was given was dark, with dirty carpet and the smell...More

Review collected in partnership with Accorhotels.com
Thank Aussie_traveller369
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 26 June 2013

Dear Aussie_traveller369, Thank you very much for selecting Mercure Chaing Mai for your accommodation choice and for writing a review on TripAdvisor. We are truly sorry to read that you had a disappointing experience with us and that we couldn't deliver the best service to...More

Reviewed 16 June 2013

Hotel staff very helpful. Hotel was within walking distance of most attractions and food outlets. Good shuttle service at night. Hotel lobby was clean, well presented but dated. Staff always available in this area.. Pool was fine, some umbrellas had holes and some sun beds...More

Review collected in partnership with Accorhotels.com
1  Thank ChiangMai341
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 20 June 2013

Dear ChiangMai341, Thank you for your kind review regarding to your stay at Mercure Chiang Mai! Recently, we are still under the renovation project. However, the swimming pool and rooms on the 5th floor are now completed. We really wish to welcome you back with...More

Reviewed 16 June 2013

Spent 6 nights at the Mercure and enjoyed adjoining rooms at this Hotel for my family.Service was exceptional and you can tell that the staff had been well trained in Hospitality.The room was quite large with a massive King size bed and quite comfortable. Free...More

1  Thank OS_here_we_come
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 25 June 2013

Dear OS_here_we_come, Thank you for your kind review of Mercure Chiang Mai! We are pleased to know that you had a nice stay with us and that you will recommend us, which is a very kind of you. Your kind words will be definitely spread...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
US$33 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in Chiang Mai
#58 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$33 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in Chiang Mai
#58 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (366)
Room & Suite (375)
Dining (88)
Pool & Beach (27)
Amenities (26)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"ask for a room located far from the elevator"
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"Higher Floors have better views"
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"Ask for a room that has recently been upgraded."
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"Any concern on check in ask to see the room!"
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