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Mercure Chiang Mai

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912 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chiang Mai
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Showing 574: English reviews
Newcastle, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 December 2011

I am an Accor Platinum card holder and use Accor a lot. This was a Mecure hotel that would struggle to get 2 stars the UK. It is very old and the rooms very basic. Dirty bathroom, ripped sheets, threadbare towels, and very simple scratched furniture. I was shocked. This was never the standard I expect from Mecure or Accor.... More 

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3 Thank Peter R
A TripAdvisor Member
Reviewed 30 December 2011

Loved the bed there, very comfy and the best thing is it's really huge! The location even though there are less choice of restaurants around in walking distance but the food at the hotel was not bad (especially when you got 50% discount), and I liked that Tops supermarket is right next to the hotel. The staff were really helpful.... More 

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1 Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 29 December 2011

I like this hotel, the location is in the center of city, the room are clean with comfortable big bed. The food and services are so good, all of staff are friendly and helpful. I spend time in Chiang Mai always in this hotel.

Helpful?
Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 27 December 2011

I think Mercure is a good quality hotel in Chiangmai If you dont mind about Breakfast. ^^ ...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Helpful?
Thank A TripAdvisor Member
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2011

The hotel is in a suburb without much going on nearby. It is conveniently located to a supermarket, but not much else. The hotel is a little tired but it is clean and the staff are mostly helpful and friendly. The included breakfast buffet is acceptable quality and variety.

Helpful?
1 Thank sleepykids
Arlington, Virginia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 December 2011

We stayed here for one night in November, after we added an extra night in Chiang Mai (due to Bangkok flooding) and out main hotel in Chiang Mai was completely booked. Interestingly enough, we paid about the same for the Mercure and our other hotel (Sakorn Residence), which gave us a good opportunity to compare similarly priced options, both about... More 

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1 Thank gokolski
A TripAdvisor Member
Reviewed 13 December 2011

the room and the bed were very big. breakfast was not so great, but I really enjoyed the pizza that I ordered at the hotel restaurant for lunch. they have free suttle bus to the night market, which I took every evening. well, what can I expect more for the money I paid?

Helpful?
Thank A TripAdvisor Member
Manchester
Level Contributor
175 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 9 December 2011

Stayed here for 3 nights after staying at Dusit D2 for a night and paying double the price. The rooms were big and clean and the staff were helpful and friendly. The hotel is in a good location about 10 mins taxi ride to the town centre. The choice of hotels in Chang Mai isnt great and this one seemed... More 

Helpful?
Thank alanst
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2011

I stayed 10 nights at the Mercure for my 1st visit to Chaing Mai. I was not disappointed, the service is of a high standard and the management could not of been more helpful as all the staff were. The rooms are very big, very clean and I felt at ease in the surrounding area. The hotel is about 15mins... More 

Helpful?
Thank Peter Eggleston
Fairlight, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 December 2011

Great location, friendly staff, nice food. We stayed 10 nights so they upgraded our room for free.

Helpful?
Thank drewkennelly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 

Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $39 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#41 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chiang Mai staff and other travellers.
2 questions
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Questions? Get answers from Mercure Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is better, away from the bustle”
 of 5 bubbles 420grantg, 20 Nov 2016 | Read review
“On the top floor facing the front of the hotel (mostly large tour groups at this hotel)”
 of 5 bubbles 29OAK, 26 Oct 2016 | Read review
“away from the escalator and face the front of thehotel”
 of 5 bubbles Lucy9908, 3 Aug 2016 | Read review
“highest floor on the 5th.”
 of 5 bubbles JasonE55, 26 Jul 2016 | Read review
“Do not use laundry there. It is very expensive. There is a laundry 100 meters from the hotel which is much cheaper.”
 of 5 bubbles b_a_ejc2016, 2 Jul 2016 | Read review
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