Lotus Hotel Pang Suan Kaew

21, Huay Kaew Road Su Thep, Chiang Mai 50200 Thailand
Traveller (641)
360
Panoramas (37)
Room & Suite (200)

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Fully refundable before Mon, Mar 11
C$36
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#173 of 504 hotels in Chiang Mai
3.8 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Lotus Hotel Pang Suan Kaew is one of Chiang Mai's leading convention hotels, situated in the heart of the city. The hotel's location is unique, sitting adjacent to Kad Suan Kaew Shopping Complex and just a walking distance from Nimmanhaemin rd. Surrounded by Chiang Mai's best attraction and entertainment facilities, guests really are spoilt for choices.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, French, Chinese, Korean and 1 more

Location

21, Huay Kaew Road Su Thep, Chiang Mai 50200 Thailand
Name/address in local language
716Reviews8Q+A78Room tips
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Detailed Reviews
RafaHN wrote a review Sep 2023
Spain97 contributions49 helpful votes
3.0 of 5 bubbles
It's an old big hotel that has been partially restored and rebuilt. It's very big and it still has some old details from the past.

The lifts are not enough for all the rooms and customers that it can handle and sometimes you have to wait a long time to take one. Breakfast is not the best in the world but it's cheap.

You must take a tuk-tuk everywhere because it's far from the city center but it's worth staying here because it's cheap and because the rooms are so retro and vintage that you're going to love it. The AC and light controls may have come from the Star Trek series in the 1960s.
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Date of stay: July 2023
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas wrote a review Jul 2023
4 contributions1 helpful vote
4.0 of 5 bubbles
First of, the hotel is old, really old, and in dire need of maintenance. But that's not going to happen, and the owners are probably just keeping the hotel alive on bear minimum until they bulldoze the entire area.

The hotel is enourmous. 14 floors or something with 420 rooms. I can only image what the poeple who came here 30 years ago most have felt as they entered the lobby.

The swimming pool outside the hotel is on the size of Pluto, and that was the best thing with the entire hotel, second to the price.

We paid 400 baht per night, which is a bargain despite the hotel being old. The room and bed we got was clean. The matress was very hard, but that is totally normal in Thailand, especially in hotels that are older. I like hard beds, but that is subjective.

Urban Exploring

Next to the hotel was a really big shopping mall, but it didnt survive the pandemic. The mall is in the same building complex as the hotel, but for reason they have not sealed it off, and you can just walk straight into it while walking around in totally emply hallways with cracks and broken walls all over. Even the dining area where you have a half circle with gigantic windows making really unhealhy cracking sounds as you walk close to it. Hmm..

The pool is in seventh floor on top of the roof to the shopping mall. In 6th floor you have a fitness center. From this floor you also get access to the deserted shopping mall.

Main Entrence

As you leave the hotel from the main entrence, you are on the "backside" of the hotel and the deserted mall. The area is poorly lit up, and if you want to get out to the mainroad you have to go throught a deserted area with no lights, no shops and walls filled with graffiti. Not for you if you are scared of the dark.

Anyways. I had a great time in the hotel, and I spent many hours in the pool, and the food I ordered by the pool tasted really good.
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Date of stay: June 2023
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmed Unais wrote a review Sep 2022
Male8 contributions4 helpful votes
4.0 of 5 bubbles
This was first time I visited chiang mai, the hotel was huge and very big, staffs are amazing also the receptionist is very helpful, even the housekeeping attendant, also they have big pool also can get drinks from there. Also price is worth and rooms are huge for a couple. I would highly recommend this place if anybody going with low budget, also receptionist help us to book bike for the holiday.
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: If you want go with huge groups this hotel is my choice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DrNS7 wrote a review Jan 2020
4 contributions
1.0 of 5 bubbles
Everything in this hotel is about money.
The staff at the reception has very poor communication, service and hospitality skills. Almost all of them are always looking down in their computer or papers. They should be looking at the faces of the customers smile, say "good morning or hi" and ask "how can I help you? When one asks a question, they never have a positive answer or good answer. Well, it starts from the manager, I guess she is the manager (black very short hair) because they always refer to her for any question.
Not a bottle of complimentary water to drink in the room. Every hotel has 2 everyday.
Do not tell the customer, "we don't lend iron to guests, put your pants in the bag and it will be ironed for a fee” This hotel should have an ironing room if they cannot lend an iron to any customer.
On my tour pick-up I was told, "if you want to make a call, you have to pay 20 baht, it is not free." A big hotel should have a concierge who can provide local call service.
Food in the buffet restaurant is very poor! Same food everyday.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Indiajudd wrote a review Mar 2023
Shanghai, China60 contributions10 helpful votes
1.0 of 5 bubbles
Stalinist huge antique from the EarlyDays of Tourism. No exterior lighting in dodgy area at night. Naked male loitering outside. Difficult to access by walking even though close to the Old Town. Check in / out efficient. Every electric socket in the room worn smooth and useless be decades of use
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Date of stay: February 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: dont stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wandalust4ever wrote a review Feb 2023
Tampa FL137 contributions129 helpful votes
1.0 of 5 bubbles
The pictures shown for this hotel may have been taken years ago when the hotel was in its prime. The price was so low and that should tell you something.

It is a huge convention/tour group hotel attached to a ghost shopping complex. Very run down, dated, poorly maintained, dirty and eerie actually. No services, no restaurant, just a bar in a lobby that can offer a limited menu. sort of isolated from shops, restaurants and bars. The gym area has old machines and is shabby. The staff is NOT deliver the typical friendly and welcoming Thai service. The pool is very large and nice but the pool area is poorly maintained. The decking around the pool needs to be refinished, there are hardly any chaise longes to sit on and the ones they have are dirty, cheap plastic loungers.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gpont1 wrote a review Feb 2020
Leeds, United Kingdom53 contributions32 helpful votes
2.0 of 5 bubbles
I went to this hotel to use the pool on a sunny day to relax. I am backpacking and I like to treat myself now and then to a more luxurious hotel pool to wind down. I don't have a lot of good to say about this place other than the size of the pool. It's huge and seemed clean enough. However, they wouldn't allow us to use the WiFi because we weren't hotel guests. I paid to use the pool so I am still a paying guest. In this day and age it's absolutely pathetic not to give out a WiFi password, seriously?! The staff were miserable and de motivated. There were about 6 plastic loungers and all the rest were just chairs so I couldn't actually even lay down as people had claimed all the loungers with their towels. The place is really dated and run down and clearly trying to claw back on money. Needs a revamp and some new staff! If I was staying here I would definitely move it's not a nice environment at all.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue F wrote a review Feb 2024
20 contributions5 helpful votes
5.0 of 5 bubbles
With this Hotel you get what you pay for. Some of the reviews on this website have been unkind but quite honestly this is not an expensive hotel. The staff go out of their way to help you even though their English is not good. Our rooms were clean serviced and absolutely huge. The bathroom has a shower and a bath tub, the beds are huge and comfortable, and there is a huge dining area overlooking a view of the city which is in your room. Yes this hotel has seen its heyday and has a little bit of wear and tear, but it is very clean and spectacular to look at. Staff were very good and all amenities were very clean and tidy. I would stay here again.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
baj2300 wrote a review Nov 2022
Newcastle, Australia214 contributions98 helpful votes
2.0 of 5 bubbles
Looks good delivers little. First impressions are important so while it looked great they could not serve me a drink at 10pm on arrival. Next morning the internet was out so unable to get an idea of where the hotel is situated in relation to the main area. It looks close on a map but it is not and the neighbourhood is not somewhere I would walk at night.
Has a great gym but no lights on to indicate it is open. All in all made the visit to Chiang Mai un-enjoyable. Food offerings are not aimed at western tastes and Thai time means they shut when they want to not when advertised.
There are no restaurants or shop's within 400 metres and as mentioned the surrounding area is a dim slum/carpark.
The room itself was impressive
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makeme wrote a review Jan 2023
Brisbane, Australia10 contributions9 helpful votes
2.0 of 5 bubbles
Looks very pretty
Went to have my shower in the morning
No Hot Water.
There is a hot water Jug and Cups but no Coffee or Tea.
Booked a single large double bed got two single beds.
Maybe the Jug is to heat the water for the bath so you can have some hot water.
Looks nice staff are friendly and helpful.
If you are driving it is hard to find.
Need to sharpen their pencil and get their S together as they will keep getting reviews like this.
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Date of stay: January 2023
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandi asked a question Jan 2018
Hastings, United Kingdom57 contributions20 helpful votes
Do you have a laundry service?
Answer from Stevowallace
Port Macquarie, Australia66 contributions53 helpful votes
Yes. It's expensive though. I got my laundry done across Huaykaew Road at Ratchaphuek Alley, Tambon Chang Phueak. Cost about 10% of price in hotel. Was laundered, ironed and beautifully folded. It's always nice to put money into the local economy rather than a big hotel's pocket.
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Stevowallace asked a question May 2017
Port Macquarie, Australia66 contributions53 helpful votes
Is the swimming pool heated?
Answer from LotusPangSuanKaew
Chiang Mai, Thailand
It's outdoor swimming pool with normal temporature.
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Steve T asked a question Apr 2017
Woodford, United Kingdom138 contributions69 helpful votes
Do you have a safe or strong box in all your rooms?
Answer from ba8621ba
Dombivli28 contributions12 helpful votes
W not notice as we were not carrying any valuables.
Show all answers
Answer from Mike Tanguay
Quebec City, Canada13 contributions
Tu dois aller dans la ville à des magasins d'excursions pour les visites
Planetvisit wrote a tip Jan 2024
Sydney, Australia49 contributions28 helpful votes
4.0 of 5 bubbles
"Buy your own shampoo as that supplied is awful. Factor in extra time to get the elevator. Find the Mexican restaurant near by!"
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robert s wrote a tip Oct 2023
Wollongong, Australia1 contribution
2.0 of 5 bubbles
"The pool gets crowded due to bus loads of Asian tourists. "
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Samuel K wrote a tip Jul 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
"Ask for free vouchers to use the fitness centre. "
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Michael wrote a tip Jun 2023
New York City, New York122 contributions47 helpful votes
2.0 of 5 bubbles
"You can hear and feel all noise and vibrations from all of your neighbors on all sides so if you’re not a deep sleeper, this would definitel"
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Indiajudd wrote a tip Mar 2023
Shanghai, China60 contributions10 helpful votes
1.0 of 5 bubbles
"dont stay here"
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Not the right property for you?
There are more places to choose from in the Chiang Mai area.
PRICE RANGE
C$28 - C$35 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lotus hotel chiang mai
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
420
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Lotus Hotel Pang Suan Kaew - UPDATED 2024 Prices, Reviews & Photos (Chiang Mai, Thailand) - Tripadvisor

Frequently Asked Questions about Lotus Hotel Pang Suan Kaew
Which popular attractions are close to Lotus Hotel Pang Suan Kaew?
Nearby attractions include Museum of World Insects and Natural Wonders (0.4 km), The Bamboo Rooms - Chiang Mai (0.3 km), and Three Owls Gallery (0.3 km).
What are some of the property amenities at Lotus Hotel Pang Suan Kaew?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Lotus Hotel Pang Suan Kaew?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Lotus Hotel Pang Suan Kaew?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Lotus Hotel Pang Suan Kaew?
Yes, free parking is available to guests.
What are some restaurants close to Lotus Hotel Pang Suan Kaew?
Conveniently located restaurants include Pizza My Heart At Nimman, Khao Soi Mae Sai, and Free Bird Cafe.
Are there opportunities to exercise at Lotus Hotel Pang Suan Kaew?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Lotus Hotel Pang Suan Kaew have airport transportation?
Yes, Lotus Hotel Pang Suan Kaew offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotus Hotel Pang Suan Kaew?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotus Hotel Pang Suan Kaew offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lotus Hotel Pang Suan Kaew?
The staff speaks multiple languages, including English, French, Chinese, Thai, and Korean.