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Empress Hotel

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Traveller (882)
Room & Suite (348)
Dining (139)
Overview
199/42 Chang Klan Rd, Chiang Mai 50100 Thailand See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Reviews (1,696)
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926 results
Traveller rating
367
372
144
27
16
Traveller type
Time of year
LanguageEnglish
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367
372
144
27
16
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All reviews complimentary dinner night market gift bag welcome gift fruit basket breakfast buffet free wifi tuk tuk bit dated large hotel reception staff old city hotel is great hotel is located swimming pool tour desk an upgrade
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1 - 5 of 926 reviews
Reviewed 6 days ago via mobile

This hotel has more of a traditional look about it but the rooms are still clean and tidy, the staff were so friendly and gave us the full VIP treatment lots of little surprises that made a big difference. Would 100% stay here again

1  Thank Shane A
Reviewed 2 weeks ago

One of the best hotels ever. High standard, the friendliest staff i´ve ever seen, from doormen,reception, restaurant and cleaningladies. A rich variety of dishes for breakfast, and bery good food in the reastaurant.

2  Thank Dan N
Reviewed 2 weeks ago via mobile

Lousy, slow and terrible services and the staff could not communicate in English.Hence its lead to miscommunication most of the time.Cleanliness is another issue.Not recommended to stay in this terrible poor hotel

1  Thank iceline7
Reviewed 3 weeks ago via mobile

The staff was very welcoming, friendly and thoughtful! I received a rose every night along with a fruit bowl and snacks on arrival. The hotel was clean and a good select for breakfast. Also good location. Would highly recommend.

Thank foooodddddyyyyyy
Reviewed September 10, 2018 via mobile

This charming hotel is well maintained. It is decorated with a good local collection of wood crafts and paintings. My room was tidy and clean. The weak point is bed condition should be improved. Free wifi is available all over the place and very fast....More

Thank Noom-Noom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$47 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chiang Mai
#27 Family Hotel in Chiang Mai
#52 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$47 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chiang Mai
#27 Family Hotel in Chiang Mai
#52 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (882)
Room & Suite (348)
Dining (139)
Pool & Beach (38)
Amenities (53)
Family and Play Areas (12)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
twiglett2225
August 28, 2017|
AnswerShow all 5 answers
Response from tandabantu2015 | Reviewed this property |
Apologies for the delay. Yes there are shops and the taxi service is awesome. The reception staff are very helpful.
1
Vote
kaaaaaaaayFy
August 7, 2017|
AnswerShow all 13 answers
Response from June B | Reviewed this property |
hotel offer a pick up if I remember rightly 100bht per person but they waived that payment when we checked in
1
Vote
Mayflower02
May 24, 2017|
AnswerShow all 4 answers
Response from sonamna | Reviewed this property |
Yes they probable do have it
0
Votes
Room Tips
"high up rooms have better view of city"
xuanlocdoc
Jul. 29, 2018
Read review
"City/mountain view facing West"
gra8am
Jun. 26, 2018
Read review
"I have a corner room, very nice"
354jerryp
Jun. 11, 2018
Read review
"ask for rooms in the upper part of the hotel."
ROSEMARIEV779
Apr. 15, 2018
Read review
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