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Hug Collection Hotel

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43 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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Reviewed 2 weeks ago via mobile

This hotel is horrible: very dirty, everything is half broken and the staff is extremely rude. Usually they are not in the reception. It looks as if they did the hotel few years back and since then they haven't done anything. They just don't care. The worst value for money in all north Thailand

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Thank Lucas B
Kanchanaburi, Thailand
Reviewed 3 January 2017 via mobile

We booked the family room at thb 3100 and were very dissapointed. Had to leave, and still waiting for response from agoda. 1. No towels available until 4pm. Wet sòiled bathroom rug given. No apologies. 2. Staff rude, manager refused to talk. 3. Bedsheets and bed are old, with torn sides. 4. Had to clim 4 flights of stairs to...

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Thank FicusSpa K
Boston, MA
Reviewed 17 September 2016

Bare bones, fantastic location, non-existant service + restaurant. Multiple times there was no one at the front desk and fairly sure the restaurant was non-functioning. The room itself was HUGE... four or five beds (there were two of us), great AC, clean, large bathroom (although the pebble-in-the-shower thing was weird). An affordable crashpad in Chiang Mai if you're looking to...

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Thank SaraASR
Reviewed 17 September 2016

A thoroughly fine hotel. The layouts of the room were odd as was the possibly abandoned restaurant/lounge. The staff were nice but not the most insightful or helpful. The location was great. Outside the main city, but it turned out to be close to Nimmarnhemin Road, which had really cool bars, restaurants, and coffee houses. Very affordable and I would...

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Thank Josh G
London, United Kingdom
Reviewed 5 January 2016

We booked this on recommendation from someone that had stayed before we was told it was a boutique hotel and quirky WE WAS WRONG from check in it was a mistake rooms very dirty and old run down and smelt staff were useless and when we arranged for transport etc was always messed around breakfast was a joke this has...

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Thank steven w
Vancouver, Canada
Reviewed 6 October 2015

I can't find another place to review the Hug Fang hotel - we stayed for almost a week and were really pleased with our experience. The hotel is practically new, very nicely decorated,and kept immaculately clean. There is coffee in the hotel lobby, and the people who work there are friendly and helpful. Our room was comfortable and quite spacious....

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Thank hammsters
Bangkok, Thailand
Reviewed 4 August 2015

Stayed here in end of 2014 Very Basic room with comfortable bed. Room was clean with fresh towels each day. WIFI was available for free. Also short walk to Nimman road Good location. The staff were very helpful and friendly.

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Thank Pladao4649
Reviewed 2 August 2015

Located at the heart of Chiangmai Chic City, Nimman, Hug Collection is one of the best choices to stay in if you enjoy nightlife. You can even walk to many famous night clubs and bars from the hotel like Infinity, WarmUp, and many more. No taxi needed! Service is another thing I really like about this hotel. Even though it's...

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1Thank thanapol r
Singapore, null, Singapore
Reviewed 1 July 2015

We stayed at the room like in the avatar of this hotel review! Our room is located at the top floor, next to a mountain suite room. The bathroom is surprisingly huge, and overall, the room is tastefully decorated with funky furniture. Each and every room has a name ending with a "hug". Like ours is called "Sugar Hug". How...

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Thank Valkerie2608
Singapore, Singapore
Reviewed 19 June 2015

This has been the worst holiday ever. Cabs cannot find the place and none of them want to go there.It's in the middle of winter but the hotel had no hot water and the staff were completely clueless as to fix it. When we complained the staff were very rude and unhelpful. We would never ever come back again.

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1Thank Keng C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Concierge

Additional Information about Hug Collection Hotel

Address: 1 Sirimankalajarn Rd. | 1 Sirimungklajarn Rd., Suthep, Muang,, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $32 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hug Collection Hotel 3*
Number of rooms: 12
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Questions & Answers

Questions? Get answers from Hug Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cheap hotel close to a cool neighborhood.”
 of 5 bubbles 819joshg, 17 Sep 2016 | Read review
“please avoid there are many better hotels in the area”
 of 5 bubbles 593stevenw, 5 Jan 2016 | Read review
“Top floor rooms are quieter.”
 of 5 bubbles hammsters, 6 Oct 2015 | Read review
“Request for a room at level 2 if you have alot of luggage.”
 of 5 bubbles Valkerie2608, 1 Jul 2015 | Read review
“Strawberry Room”
 of 5 bubbles Pakdees, 22 Aug 2014 | Read review
5 of 5