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Star Hotel Chiang Mai

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Star Hotel Chiang Mai
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309 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Generally speaking, I have no major complains about this hotel. I just returned from Chiang Mai where I stayed two days at this hotel. Breakfast served is average but improvements can be made to this hotel. The bathtubs are a bit too high which poses a challenge to senior citizens using it. Moreover there is no handle at the side...

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Helpful?
Thank Ben919191
Reviewed 2 weeks ago via mobile

Good on-suite room. Has a restaurant, although didn't use myself. Very clean. Towels, tea, coffee replenished every day. Fridge in room. Laundry & travel agency facilities on site. Very close to night markets. 2 mins walk. 5 mins walk from old town.

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Helpful?
1Thank Leonard1949
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Mr. Leonard, Thank you very much for taking the time to post your positive feedback on the Star Hotel services during your stay with us.

 Since we are committed to provide our guests with the highest quality services and facilities, should you have noticed any area that might have gone unnoticed or could have been better with some additional...

Reviewed 15 January 2017 via mobile

I stayed at Star Hotel for 3 nights with friends. Location-wise, it's just a short 2 minute walk form the Chiangmai's Night Bazaar. So, if you like to be close to a busy touristy area, this is a good place to stay. The hotel itself is old and more than due for a renovation. The room is adequate though I...

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Helpful?
1Thank Richardnng
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Mr. Richard angel, Thank you for staying at the Star Hotel Chiang Mai and for taking the time to
share your feedback.

We are delighted to know that you were pleased with our hotel location. 

On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured that your valuable...

Phuket, Thailand
Reviewed 13 January 2017 via mobile

I stayed here 3 nights and had no complaints. Located in the shadow of the huge Duangtawan Hotel, the rooms have no views to speak of. The hotel is dated, and shows signs of wear but the beds are comfy and everything works. The carpet in my room was stained in places. The included breakfast was on par with other...

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Helpful?
1Thank khunkurt
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Sir, Thank you for staying at the Star Hotel Chiang Mai and for taking the time to
share your feedback.

 We are delighted to know that you were pleased with our hotel location, room with comfy beds, good value and good staff.

 On the other hand, we would like to apologize for the slight inconveniences you
experienced during your...

Singapore, Singapore
Reviewed 2 January 2017

Staff was good and polite. Checking in was great. Assist in everything we requested. Location was a mere 2 mins walk to the Night Bazaar. Food, Massage Palours and 7-11 outlets are almost everywhere... Room was clean and Wifi is ok. The only improvement to be made is to the Buffet Breakfast. Will be better if more choices are added....

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Helpful?
Thank BenGoh1963
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Mr. Goh, Thank you for staying at the Star Hotel Chiang Mai and for taking the time to
share your feedback.

We are delighted to know that you were pleased with our hotel location, good value and great staff.

 On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be...

Honolulu, Hawaii
Reviewed 28 December 2016

The porcelain sink was worn away from decades of a leaking faucet. turned on, it belched brown and black stuff. unless they get free water, a plumber would of paid for itself years ago. the shower head is as tall as your naval. it leaked too. the tub was too small to stand in. the carpet is worn and stained....

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Helpful?
Thank CamperRex
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Sir, Thank you for taking the time to review Star Hotel Chiang Mai. We truly value the opinions of our customers and we apologize that we did not meet your expectations. On behalf of Star Hotel, please accept my apology on the defective of our services. Including the untidiness of housekeeping and our staffs. Providing our guests with the...

Reviewed 26 December 2016

Room: overall OK,..just the carpet is a bit old and looks dirty. Bed is clean and Bathroom is fine. It would be good if there is a Hair Dryer in the room (you have to ask the hotel if you need one, and they will send to you IF they still have...or bring your own). Location: i can say it...

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Helpful?
Thank SummerST14
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Sir/Madam, Thank you for staying at the Star Hotel Chiang Mai and for taking the time to
share your feedback.

We are delighted to know that you were pleased with our hotel location, good value and great staff.

 On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be assured...

South Africa
Reviewed 11 December 2016

The hotel was average - had a strange smell throughout. Lots of mosquitoes in the room. Location quite good - within walking distance to the night bazaar. Breakfast very limited and the staff were not very helpful. Free wifi - which is always good.

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Helpful?
Thank RoziefromSA
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Sir/Madam, Thank you for taking the time to review Star Hotel Chiang Mai. We truly value the opinions of our customers and we apologize that we did not meet your expectations. On behalf of Star Hotel, please accept my apology on the defective of our services. Including limited breakfast. Providing our guests with the best possible hospitality and service...

detroit, United States
Reviewed 5 December 2016 via mobile

For those on a tight budget, this would be an ok option. The staff were very nice,the free breakfast buffet good. The rooms are old and dated and have a musty smell. The linen appeared clean but obviously old,frayed and dingy. location seemed ok but tuk-tuks are everywhere and ceap so who cares anyway? The beds in our 2 rooms...

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Helpful?
Thank Jeff S
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Mr. Jeff S, Thank you for staying at the Star Hotel Chiang Mai and for taking the time to
share your feedback.

We are delighted to know that you were pleased with our hotel location, good value and good staff.

 On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please...

Rawai, Thailand
Reviewed 1 December 2016

You can see from other reviews that the location allows you to walk to most of the main shopping and restaurant areas. There is very limited parking outside and a construction site next to the hotel. The room was fine and breakfast basic. Hotel looks and feels old so could use a refurbishment.

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Helpful?
Thank SimonOH
Star Hotel C, General Manager at Star Hotel Chiang Mai, responded to this review

Dear Mr. Simon OH, Thank you for staying at the Star Hotel Chiang Mai and for taking the time to
share your feedback.

 We are delighted to know that you were pleased with our hotel location, fine room, good value. 

On the other hand, we would like to apologize for the slight inconveniences you
experienced during your stay. Please be...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Star hotel, Chiang mai Little Paradise in the heart of Chiang Mai city in the famous Night Bazaar square only 3 minutes walking, only 6 Km from the airport ( 10 minutes drive) and 3 Km from the train station. The Star promises to offer quality service with confort and value, safety and efficient service.You will have everithing you need such as 32" LCD TV, universal plug,Wifi access, free bottled water, minibar and in room safe at a reasonable price. ... more   less 

Additional Information about Star Hotel Chiang Mai

Address: 36 Soi 4, Loikroh Road | Changklan, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $39 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Star Hotel Chiang Mai 3*
Number of rooms: 79
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Questions & Answers

Here's what travellers have asked, with answers from Star Hotel Chiang Mai staff and other travellers.
3 questions
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Questions? Get answers from Star Hotel Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None in particular as I highlighted my shortcomings about the hotel. Perhaps, other guests have their own issues.”
 of 5 bubbles Ben919191, 19 Feb 2017 | Read review
“we book 3 rooms and all the rooms seems good with no complaints.”
 of 5 bubbles BenGoh1963, 2 Jan 2017 | Read review
“look elsewhere”
 of 5 bubbles CamperRex, 28 Dec 2016 | Read review
“Convenient and very good location!!”
 of 5 bubbles SummerST14, 26 Dec 2016 | Read review
“Our room on 3rd floor was ok”
 of 5 bubbles 228Kevin, 24 Oct 2016 | Read review
5 of 5