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07/05/2017 08/05/2017
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    Shangri-La Hotel, Chiang Mai

    89/8 Chang Klan Road, Chiang Mai 50100, Thailand
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (909)
    Room & Suite (465)
    Dining (157)
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    Overview

    • Excellent65%
    • Very good25%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (252 reviews)
    “chi spa” (36 reviews)
    “kad kafe” (36 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Offers from Shangri-La Hotel, Chiang Mai
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    Anantara Chiang Mai Resort
    2,289 reviews
    #10 of 375 hotels in Chiang Mai
     
    Le Meridien Chiang Mai
    2,881 reviews
    #21 of 375 hotels in Chiang Mai
     
    137 Pillars House
    1,149 reviews
    #1 of 375 hotels in Chiang Mai
     
    The Dhara Dhevi Chiang Mai
    1,302 reviews
    #2 of 375 hotels in Chiang Mai
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed yesterday

    For a Shangri-La, I expected much better poolside service, conceirge help, and overall impressiveness. I was a bit disappointed. I won't recommend this hotel to anyone as I'm sure there are better ones in the area that don't cost as much. The bartender by the...More

    Helpful?
    Reviewed 1 week ago via mobile

    George in the Horizon Club lounge was wonderful, taking excellent care of us with local recommendations as well as making reservations for us at the Shangri-La in Bangkok for the next part of our holiday. He worked diligently on the reservation and even had us...More

    Helpful?1  
    Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai

    Dear ray w, Thank you for taking the time to post a review of your recent stay at Shangri-La Hotel, Chiang Mai. It is my pleasure to learn that we have all succeeded in providing you an enjoyable stay, thanks to our genuine hospitality from...More

    Reviewed 1 week ago via mobile

    Afternoon Tea Buffet at The Lobby Lounge, Shangri-La Hotel, Chiang Mai - It was the third day of Songkran (Thai New Year) and my wife and I decided to stay indoors to avoid getting doused by groups of young and old (and, at times, drunk...More

    Helpful?1  
    Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai

    Dear SAS820, Thank you so much for taking the time to share such a comprehensive review of your stay at Shangri-La Hotel, Chiang Mai. Indeed, it is such a pleasure to read through your detailed description of the dishes displayed at the "Afternoon Tea Buffet",...More

    Reviewed 1 week ago via mobile

    We stayed at the hotel for 3 nights as part of our honeymoon. Our room was beautifully set up for us and our housekeeper Joe was so kind and made sure our room was perfect for us when we returned. He left us lovely notes...More

    Helpful?
    Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai

    Dear re85, Thank you very much for sharing your recent feedback with us. I am very pleased to read that you had a wonderful stay in Shangri-La Hotel, Chiang Mai, and even more to learn that we were your resort of choice to celebrate your...More

    Reviewed 1 week ago via mobile

    Nice hotel, good location, five minutes walk to Night Bazaar If your holiday is to eat,drink and be merry, breakfast here is Fab, Drinks and food at Shangrila-La executive lounge were worth an every penny. Staff are really helpful. Big room, nice bathroom.More

    Helpful?
    Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai

    Dear dararat2016, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing this review. It is wonderful to read how much you enjoyed your stay in our beautiful urban resort, with its comfortable rooms, its cuisine and delicious breakfast. I am...More

    Anantara Chiang Mai Resort
    2,289 reviews
    #10 of 375 hotels in Chiang Mai
     
    Le Meridien Chiang Mai
    2,881 reviews
    #21 of 375 hotels in Chiang Mai
     
    137 Pillars House
    1,149 reviews
    #1 of 375 hotels in Chiang Mai
     
    The Dhara Dhevi Chiang Mai
    1,302 reviews
    #2 of 375 hotels in Chiang Mai
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$148 - US$267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Chiang Mai
    • #10 Spa Hotel in Chiang Mai
    • #11 Family Hotel in Chiang Mai
    • #13 Romantic Hotel in Chiang Mai
    • #13 Luxury Hotel in Chiang Mai
    Photos
    Traveller (909)
    Room & Suite (465)
    Dining (157)
    Pool & Beach (99)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Torballino
    If I book through American Airlines paying with my frequent flyer miles, do I still get breakfast included or will I have to pay extra?
    22 April 2017|
    Answer Show all 4 answers
    Response from Kristin D | Reviewed this property |
    I'm not sure if you will get breakfast or not, but there are a lot of places to eat right around that hotel. There is also a grocery store right up the street (head out the hotel turn right and it's up a block or two on the... More
    0
    Votes
    albatross2020
    Are the premier rooms in the hotel a bit dated? Seemed like from some of the pictures that some rooms might have dated furnishings/walls/etc but was curious if this was mostly just the standard rooms or if it also applied to the premier rooms as well? How much is it to add breakfast to a room vs. having it included in the horizon club? Overall pool/fitness facilities nice? Thanks!
    17 April 2017|
    Answer Show all 4 answers
    Response from SAS820 | Reviewed this property |
    I'm just winding up on breakfast at the Horizon Club this morning and will be flying out this pm after a 7-day holiday. No regrets. You should check the website for any special offers they may be running for the period you... More
    1
    Vote
    TringWirral_England
    Is the hotel in a noisy location? We live in a very quiet area, so can find it difficult to sleep in noisy locations and we want somewhere to stay for at least a week.
    14 April 2017|
    Answer Show all 11 answers
    Response from SAS820 | Reviewed this property |
    Just returned from a week's holiday. The hotel is located in a busy part of the city. However, given the height of the hotel, the setback from the street, the solid (concrete) construction, and thick glass windows, you will... More
    1
    Vote
    Room Tips
    "Request a free upgrade"
    Read review
    "Take the club floor upgrade"
    Read review
    "Ask for the mountain view"
    Read review
    "I would definitely upgrade to the horizon floor"
    Read review