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Conrad Koh Samui

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918 Reviews from our TripAdvisor Community

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Showing 718: English reviews
Basel, Switzerland
Reviewed 2 March 2016

It was first time for me to visit Koh Samui, also overall Thailand. Conrad Koh Samui made me quite good Impression through great facilities and Service. However, some aspects need to be improved still- e.g. breakfast buffet was quite disappointing, when considered Conrad Koh Samui is a 5-start luxurious Resort. For example, the options for breads, cheese, joguhrt were very...

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Helpful?
2Thank Imjak J
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Imjak J, Thank you for taking the time to write a response after your stay with us at Conrad Koh Samui. Your observations and feedback are appreciated, as they enable us to assess the standard of our facilities and services and monitor guest’s needs and expectations. I have addressed your feedback on breakfast selection and service to our Executive...

Reviewed 21 February 2016

One of the best places we've been for a truly relaxing vacation. All of the rooms have in-room pools with fabulous views. The staff is outstanding and caters to your every whim. The only thing holding this back is - other than Jahn - the food in the on-site restaurants is sub-par. The ingredients were often not fresh, and they...

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2Thank LPopelka
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear LPopelka, I truly appreciate your kind words and are happy to hear you had a wonderful stay at Conrad Koh Samui. I have, however, addressed your feedback on freshness of the ingredients for our Executive Chef for his immediate attention. Once again thank you for choosing us and I hope that you will stay with us again. Sincerely yours,...

New York City, New York
Reviewed 18 February 2016

Opened in 2011, this is my favorite Conrad hotel for so many reasons. We used our free night's certificates to book our stay and paid for an Upsell-Supplement Room Charge. Our villa was completely private and that included the pool area. I would highly recommend their limousine service which takes about 45 minutes from the airport. The Toyota SUV was...

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Helpful?
Thank InternationalPursuit
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear InternationalPursuit, I can’t thank you enough for your review and am truly elated that you had such a nice stay. It would be a joy to welcome you back to Conrad Koh Samui whenever your travel brings you this way. Sincerely yours, Stefano Ruzza General Manager

Singapore
Reviewed 15 February 2016

I've previously stayed in Maldives Rangali so I was full of anticipation prior to arriving in Conrad Koh Samui. My partner and I had booked ourselves 7 days in the Ocean Retreat Pool Villa. The room definitely did not disappoint - fantastic infinity pool, great view, very quiet and a lot of privacy (although there wasn't really much privacy in...

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6Thank Hui Ling N
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Hui Ling N, Thanks for taking the time and Inform us about your stay. I regret to learn that your stay didn't meet your expectations. Please also accept my apologies for not having been able to sense your dissatisfaction in the few interactions that we had on property. I have addressed your comments with my Department Heads. Your review...

Hong Kong, China
Reviewed 11 February 2016 via mobile

I have been to Koh Samui over a dozen times now and have stayed in at least 10 different properties, Yet the Conrad Samui is a class above when it comes to stays with family. The pros:- 1) unique 2 bedroom villas, which are duplexes completely with a 20 meters pool, two huge bedrooms, living room and dining room. Most...

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2Thank Nelson204
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Nelson204, I am delighted to read your review. I appreciate your feedback on menu choices, which I have shared with our Executive Chef and he will take the corrective measures necessary so as to improve and meets with guest expectations. Thank you for sharing your experience. We look forward to hopefully welcoming you and your family back in the...

London, England, United Kingdom
Reviewed 11 February 2016 via mobile

After the trek up the mountain, the view is absolutely stunning. I haven't had the pleasure of staying at this resort, yet, but the reception area and view is beautiful. From the reception area, you can look down and see all the private villas. Stunning!

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1Thank Lewis B
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Lewis B, Thank you very much for stopping by. Your review is highly appreciated. Should you travel bring you back to Koh Samui, we hopefully to host you at Conrad Koh Samui. With kind regards, Stefano Ruzza General Manager

Reviewed 10 February 2016 via mobile

We stayed at this hotel in December 2015 Everything was beautiful, the views, the pool, the rooms and of course the staff who were very kind and polite, Two things about this hotel we did not like,, The food, as there was very limited options and most of them close early, and the distant location, 1 hour drive to get...

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Thank Abdulaziz A
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Abdulaziz A, I truly appreciate your kind words on services and staff and looking forward to welcoming you back to Conrad Koh samui again on your next visit. Regards to your feedback on limited choice of food, our Executive Chef is noted and he will definitely look into it. Your observations and feedback are much appreciated, as they enable...

Hong Kong, China
Reviewed 9 February 2016 via mobile

I spend 2 nights here and It was my birthday trip. But i feel very disappointed about this resort. The villa itself is very nice, it has excellent view, the villa is huge and clean. But i think their service and the management term need to be improve. I don't think this Conrad up to a five stars resort standard....

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4Thank chungkk
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear ChungKK Thanks for your review for your stay in July last year. Your points have been noted and will assist us to further improve our services. With best regards, Stefano Ruzza General Manager

Bayside, New York
Reviewed 5 February 2016

If you ever wondered where the East goes for vacation, you have just discovered it. The views are breath taking, the staff is passionate about providing the best service available on the island. The food was scrumptious. The General Manager Stefano makes you feel that you this is his home and should be your home as well. Every moment there...

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1Thank Ask-the-expert
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Ask-the-expert, I can’t thank you enough for your review and am truly elated that you had such a nice stay. It would be a joy to welcome you both back to Conrad Koh Samui whenever your travel brings you this way. Thank you again for staying with us and we are hoping to welcome you back again soon! Best...

UK
Reviewed 4 February 2016 via mobile

Thai hospitality is legendary but the staff at the Conrad really are outstanding and lovely. The hotel has extraordinarily beautiful views & the facilities are excellent. Jin is the executive chef & made our meal in the library truly memorable.

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Thank uniquescreenname
ConradKohSamui, General Manager at Conrad Koh Samui, responded to this review

Dear Uniquescreenname, I truly appreciated your kind words, I will surely let my team and Chef Jin in particular know they contributed to your wonderful stay. Thank you again for staying with us and we are hoping to welcome you back again in the future. Best regards, Stefano Ruzza General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Conrad Koh Samui is a luxury pool villa resort located on the south western tip of the popular Thai island, designed to ensure each private pool villa enjoys glorious panoramic views of the Gulf of Thailand and its astonishing sunsets. Consisting of 81 private pool villas with one, two or three bedrooms, 3 innovative restaurants, 2 lounges and bars, a private wine cellar and destination dining, the resort provides the individualistic sense of luxury that Conrad has become known for. The award-wining Conrad Spa combines international treatments and Thai spa techniques with distinctive design accents and world-class facilities to delight all of the senses. ... more   less 

Additional Information about Conrad Koh Samui

Address: 49/8-9 Moo 4, Hillcrest Road | overlooking Aow Thai Beach, Taling-Ngam, Ko Samui 84140, Thailand (Formerly Conrad Koh Samui Resort & Spa)
Region: Thailand > Surat Thani Province > Ko Samui
Price Range: $677 - $1,423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Koh Samui 5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Conrad Koh Samui Hotel Koh Samui
Conrad Koh Samui Resort And Spa
Hotel Style:
#8 Top resorts Hotel in Ko Samui
#11 Spa Hotel in Ko Samui
#12 On the Beach Hotel in Ko Samui
#15 Luxury Hotel in Ko Samui
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Koh Samui staff and other travellers.
26 questions
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Questions? Get answers from Conrad Koh Samui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have great views”
 of 5 bubbles ShafiqueU, 6 Dec 2016 | Read review
“I like the room on the south side of the hotel as I can see island view from the pool villa.”
 of 5 bubbles bookb596, 26 Nov 2016 | Read review
“Level 1 and 2, see reason why in my description.”
 of 5 bubbles Clas-ErikS, 13 Nov 2016 | Read review
“Villa 307 had amazing views and was quite private!”
 of 5 bubbles 593dirkr, 18 Oct 2016 | Read review
“Row 2 or 3 (there are 6) to be near breakfast and main restaurant”
 of 5 bubbles AndreF81, 8 Oct 2016 | Read review
5 of 5
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