Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Holiday Inn Pattaya, where the vibrancy of beachfront living meets the convenience and comfort of a contemporary lifestyle. Located just steps from Pattaya Beach and with a selection of family friendly facilities and delicious dining options to choose from, here you'll find your perfect seaside retreat. From the beach inspired design of the large, open lobby to the panoramic views of Pattaya Bay from the balcony of your spacious guest room or suite, the call of the sea is never far away. Ideally located on Pattaya Beach Road directly opposite the wide sandy beach of Pattaya Bay, Holiday Inn Pattaya is also conveniently close to many of the city's attractions, with a wide choice of local and international restaurants, shopping malls and bars all within easy walking distance. Decorated in a light and contemporary style with all the essential amenities and modern technology you would expect from a beachfront hotel, each of Holiday Inn Pattaya's 531 guest rooms and suites fea
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled near the beach and shopping hotspots like Terminal 21, Holiday Inn Pattaya is lauded for its prime yet tranquil location. The hotel's ambiance offers a blend of spacious, spotless rooms and lively entertainment, including live DJ sets. While opinions on value for money and service quality vary, many guests commend the professional, friendly staff.
The hotel's cleanliness is a highlight, with well-kept rooms and facilities. Amenities such as diverse dining options and enjoyable room views add to the positive experience, although some guests note issues with noise and ongoing renovations.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Holiday Inn Pattaya is a beachfront hotel located in Pattaya, not far from popular tourist destinations for all types of travelers, including Nong Nooch Tropical Garden, golf courses, Terminal 21, and Ramayana Water Park.
Hotel Location
The hotel is located right next to Pattaya Beach, with just a small road in between, making it easy to walk to. It is about 3 kilometers from the nightlife entertainment area, and within walking distance, you'll find plenty of shops.
Hotel Rooms
Holiday Inn Pattaya offers a total of 531 rooms and suites, each featuring a private balcony. Guests can choose from both soft and firm pillows. The rooms are spread across two buildings: the Bay Tower and the Executive Tower.
My Stay in a 1 Bedroom Suite
I stayed in a 1 Bedroom Suite, which comes with two private balconies, one in the living room and one in the bedroom.
Let’s start with the living room, which is spacious, with a sofa, minibar, TV, working station, a small bathroom, and a balcony offering a beautiful view of Pattaya Beach.
As for the bedroom, it features a King Size Bed, another TV, and a view of Pattaya Beach as well.
The main bathroom is very spacious, with a bathtub, rain shower, and a separate toilet area, fully equipped with bath amenities.
Dining at Holiday Inn Pattaya
Now, let’s talk about the delicious food available at this Pattaya hotel. During my stay, I had the pleasure of dining at the East Coast Kitchen, Roof Top Terrace, Terrazzo Restaurant, and Picnic on the Beach at G Cafe.
The Collective
This outlet is a newly renovated restaurant in the hotel, and the Italian food here is excellent. The vibe is great, with live DJ performances and refreshing drinks. Additionally, this area offers international cuisine, and there are also delicious ice creams available.
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Other at Holiday Inn Pattaya, an IHG hotel
Responded Dec 5, 2024
Dear Gogogength, Thank you for sharing such a detailed review of your stay at Holiday Inn Pattaya! We're delighted to hear that you enjoyed the spacious One Bedroom Suite with its beautiful Pattaya beach views and well-appointed amenities. It is great to know that you appreciated the dining experiences, especially at The Collective with its lively atmosphere and excellent cuisine. We are glad the hotel's location and services made your stay enjoyable. We look forward to welcoming you back for another memorable visit! To more memorable journeys, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic Hotel nice ans Friendly Staff. 2nd time here staff still friendly. Love the pool you can enjoy there all day long very relaxing. View of the room so fantastic. Breakafast is varity. Smell in the public area is really relax and fresh. Just only the pillow is too soft for me even they have soft and hard pillow i still request 2 more hard pillow.
Read more
Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded Jun 20, 2023
Dear 702luckyp, Thank you for taking the time to share your experience at Holiday Inn PATTAYA with Tripadvisor readers. Please know that your continual support contributed us for it gives insight to many potential travelers of the services and facilities they can expect from us. Please accept our heartfelt thankfulness from the entire team at Holiday Inn Pattaya. Sincerely, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Great hotel.Deserves to be an Intercontinental! Staff well trained and friendly like all top hotels in Thailand. Great location.Excellent pools only problem there are no hot shower facilities inside the locker rooms. Only the usual poolside cold showers. Staff too polite to suggest to guests to shower before entering the pools or tell parents to only use kid pools and not the adult pools. Better to put up a large sign in Chinese and Russian and English. Rooms are well appointed with large bay windows. Best to stay in higher floor for view and silence. Main restaurant used for B’fasts and is an empty cavernous space with no plants and flowers which are naturally everywhere outside. Further more terribly loud techno music with a disc jokey who seems to playing for herself with practically no guests most times. At the same time just a few yards next door restaurants are full with live and popular music that dont break your ear drums…. It would be a good idea for the F&B Manager to do a little competition survey within 200 meters down the beach road… the contrast stands out…. Siting outside your restaurant is like being in the Walking Street with the techno music full blast! The disc jokey says she can’t play other music as per management
Read more
Date of stay: December 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Other at Holiday Inn Pattaya, an IHG hotel
Responded Dec 23, 2024
Dear GRN-GVA, Thank you for sharing your feedback and for your kind words about our team and location! We are glad to hear you enjoyed the pools and the room views. We appreciate your suggestions regarding the locker room facilities, pool etiquette, and communication with guests, and we will definitely look into how we can improve these aspects for a better experience. We also value your thoughts on the main restaurant and the loud music. We will take your comments into consideration as we strive to enhance the ambiance and create a more enjoyable dining atmosphere for all of our guests. We understand the importance of balancing music and overall comfort, and we’ll explore ways to improve this experience. Thank you again for your valuable insights. We hope to welcome you back soon for a more refined and peaceful stay. Sending good vibes and big dreams your way for the new year 2025! Until we meet. Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
For the first time at the Holiday Inn, I wanted to play with the water, but the temperature wasn't quite right and I switched to children's playground. Free socks, but children play for a fee, but the cost is cheaper, adults and children can play together, there is plenty of space, fewer people, children are having fun, waitress Sera service is good, will come back next time, recommended play. The overall environment of the amusement park is very clean and tidy, and the ground is spotless, so parents can feel comfortable letting their children play in it. Rides are varied, with slides, ocean ball pools, climbing frames, etc., to meet the needs of children of all ages. The quality of the facilities is also excellent, robust and provides safe play for children. Quality of service: The staff are friendly and helpful. At the entrance, staff will guide parents and children to register for admission and take their temperature to ensure their health and safety. The playground is patrolled by a large number of staff, who keep an eye on the children's situation, and if a child encounters a problem, the staff will come forward to help resolve it.
Read more
Automatically translated
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here for 2 days for business conference. Got a twin bed room at the newer Bay Tower and there's a small balcony with a beach / sea view. Room is of good size, and theres a large working desk. Wifi speed was quite good and connection is troublef free. The bed is quite hard though. The shower is just a walk in shower with hand held shower, no overhead shower but it's a Holiday Inn, expectation to be adjusted accordingly.
The service was quite attentive. I request extra towels and it was delivered within 10 mins, impressive for a hotel of this calibre. Other than this, I did not request much service. There is no much amenities in the bathroom, not even toothpaste kit but I think can call to request one. I brought my own. The room facing the beach has a nice view but the restaurant / bar right below will play loud music until late evening on weekends so this might be a consideration for some people. The surrounding area is quite "seedy" but this is Pattaya and is expected. Closeby to the hotel there's a lot of local restaurants. There's also a mall within 10 mins walking distance.
Overall, nothing much to complain especially when I am not paying for it. It's a decent choice if one visit Pattaya on a budget.
Read more
Date of stay: February 2023
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded Mar 2, 2023
Dear BENLEE123, Thank you so much for your time sharing the experience over Tripadvisor. We trust many potential travelers will definitely find this very useful. We are delighted that our facilities. services and location contribute to your business stay. We hope to welcome you back again when you plan your personal trip to Pattaya. Sincerely, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very impressed with my stay here. The view left me in awe; it was stunning. The room felt new and exceptionally clean. The breakfast offered a wide variety of food, with the buffet line constantly replenished. The staff provided excellent assistance, accommodating my special requests efficiently through the reservations and front desk teams.
Upon arrival, Khun Nam from the front desk greeted me warmly, even before I reached the check-in counter. Khun Pam, the duty manager, helped arrange the room for my family, considering our various needs. I am grateful to Khun Phiromya, another duty manager, who assisted me when I accidentally left my keycard in the room. My nephews loved the kids’ room, which was well-equipped and had a friendly atmosphere with attentive staff ensuring the children’s safety.
Throughout my stay, every staff member greeted me warmly. I’d like to thank Khun Pang from the F&B department for her enthusiastic service; I encountered her both at the breakfast area and the lobby bar. I will definitely return for another stay.
Read more
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:You should choose a sea view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Other at Holiday Inn Pattaya, an IHG hotel
Responded Nov 14, 2024
Dear nip00s, Thank you so much for sharing this wonderful review! We are thrilled to know that you had an impressive stay with us, from the breathtaking views to the cleanliness and variety at breakfast. It is fantastic to hear that Khun Nam, Khun Pam, and Khun Phiromya aka Jam made such a positive impact on your experience. Our team takes pride in going the extra mile to meet our guests' needs, and we are glad they could help make your stay more enjoyable. It is also lovely to know your nephews enjoyed the Kids Club and that Khun Pang's enthusiastic service made a difference. We are grateful for your kind words and can’t wait to welcome you back for another memorable stay. Thank you again! To more memorable journeys, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are 2 hotels on-site, both next to the beach in North Pattaya. We stayed in a suite in the Executive tower. The room was spacious, modern, comfortable and very clean with a good view over the beach and bay. All the hotel staff we met were very welcoming and cheerful especially in the club lounge where the entire team are a delight. On this occasion we were particularly helped by khun Pattiz and khun Yoko who both added greatly to our enjoyment during our stay.
The room we had on the 19th floor was very quiet, just what we wanted.
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Other at Holiday Inn Pattaya, an IHG hotel
Responded 2 weeks ago
Dear PhilAlan, Thank you for sharing your thoughtful review. We are thrilled to hear that you had such a positive experience during your stay in our Executive Tower suite. It is wonderful to know that you enjoyed the spacious, modern, and comfortable room with its stunning view of the beach and bay. Your kind words about our welcoming and cheerful staff mean a lot to us. We are especially pleased to hear that Khun Pattiz and Khun Yoko in the Club Lounge helped make your stay even more enjoyable. They will be delighted to know they made such a positive impression. We are glad that your room on the 19th floor provided the peace and quiet you were looking for. Thank you for recommending our Club Access rooms, and we look forward to welcoming you back for another exceptional stay. Warm regards, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here which working at the International Conference on Family Planning. Best part of our week in Pattaya was to be at this hotel. It is so good. It was my first time here and thanks 🙏 to our luck that we stayed here.
Absolutely a terrific property: the room we were on the 12th floor had a balcony at an angle so that we can have privacy as wellla s see the ocean … our personal view point of sunsets and sunrises! Absolutely the best hotel room in terms of the way space has been designed to help you with work desk, relaxing sofa overlooking the ocean, bed with a view of ocean if you pull curtains apart.
This hotel even had a 7-11 convenience strore inside, a door from the reception lobby takes you to 7-11!
Battery operated vehicles ply if you need assistance go get dropped on the road or other buildings in this property.
Swimming pool needs a very special mention. As it is an infinity pool in so many ways and such a great place! Very well maintained.
Water can be refilled from special bottle refillers in the reception lobby. Thanks Hiliday inn.
Our special compliments to Check-in staff ang khana who was so professional and helpful and attended to all our needs with care.
Breakfast is also very good spread with not only Thai food but also international cuisine including Indian.
I have to specially thank Oilly for even remembering our room number when we came there the next day. Such a special way to make us feel even more home.
Also special gratitude to Ang in the breakfast area.
Strongly recommended. We will surely be here whenever we are in Pattaya.
Read more
Date of stay: November 2022Trip type: Travelled on business
Room Tip:Big mall is behind the hotel. So go through back lane which opens right across the mall. In front...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded Jan 19, 2023
Xin Nian Kaui Le bobbyramakant! Thank you for the WOW review....it is very refreshing to learn that our valuable guests have enjoyed every details of the stay. And actually you are among the very first ones in many years that have kindly recognized our approach on saving the usage of plastic bottles installing the refillable water station at both our hotel lobbies....thank you so much for mentioning this. Apart from the inspiring review, we are grateful for your highlight of our remarkable team members, Angkhana, Oilly and Ang. This surely drives them to even be better. Thank you again for everything and wish the year of golden rabbit brings you many joys and success. Sincerely, The Team at Holiday Inn Pattaya & Unya Petcharut, a director of operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went to holiday inn Pattaya as a part of anniversary, which I wouldn't except a very high standard considering I didn't book a 5 stars hotel. However, I also didn't expect that I would experience the worst customer service especially from Thailand where people well known as a country of smile. My original booking was planning to stay 3 nights, but I end up with cancel the last day of my stay and drive back to Bangkok.
Firstly, when we do check in, my husband was seriously sick, and I ask the staff if they could upgrade us to a bigger room (so that I could avoid any contagious, if any). FYI In general, if you are a platinum member, you could get a room upgrade. However, I argued with staff for a while as they refused to upgrade unless I pay extra. The thing is the staff was advise me that “we already upgrade your room 2 steps, if you want to upgrade more you have to pay”. Money is not a big issue, but the thing is the room is also not available.
Secondly, when we get our room, I make a request to change the room because it was so damaged and outdated (you can see from the pictures). The funny facts was started when I ask do you have a room that renovated, they said yes, we do have renovated room in the Bay building, however, it is unlucky that those room assigned to other guests... So to booked this hotel, I actually need my luck?
Thirdly, the breakfast - we went to have a breakfast 3 people (2 males and 1 female). One of my friend room which he stayed alone. my friends and I went to have a breakfast and tell staff about our room number. It was shocking that there was some lady (we not even know that person) give my friends room number, and pretend that she stay in the same room as my friends to have a breakfast. We inform staff and nobody care about this, the staff told me, we have many guests, we Dont have time to check the name of that guests each room.
Only positive points that I would give a compliment is they have a good Yoga class during the weekend, the instructor name “Nan” and she is the only reasons that I suck it up and stay one more night in Pattaya. Otherwise, I would check out in the next day already.
In overall experience with Holiday Inn Pattaya, I would say this would be the first and last time to stay here. Breakfast: Although a lot of choices, but taste not good Room: very outdated Staff: unprofessional and unfriendly
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:Do not book this hotel, there are plenty of hotel choice in Pattaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG hotel
Responded Oct 26, 2023
Dear flora4667, I hope this message finds you well. Firstly, I want to express my gratitude for sharing your recent experience with the hotel. Your feedback is invaluable, and it allows us to continually improve our services. We always strive to accommodate our guests' requests to the best of our ability, but there are circumstances where our options are limited due to high occupancy. I would like to suggest that in the future, you consider pre-booking the room type you expect to stay in, including the suite. We understand that money is not an issue for you, and we want to ensure that you have the best possible experience during your stay with us. By reserving the room type you desire in advance, you can avoid any disappointments upon arrival, especially when you plan to celebrate a special occasion. Expecting the hotel to grant an upgrade on the spot may not always yield the results you desire, especially during peak periods include the weekends when availability is limited. We trust a well travelled person like yourself surely understand this aspect of the travelling. I want to sincerely apologize for the inconvenience at the breakfast. We take your concerns seriously. I would like to reassure you that, upon reviewing the situation, we found that you were not incorrectly charged for anything. To prevent such issues from occurring in the future, we will be addressing the matter with our team to ensure they are more attentive when serving our guests. Once again, thank you for your feedback and for choosing our hotel. Your candid comments are a testament to your genuine concern for the quality of service we provide, and we are grateful for your commitment to helping us become better. Sincerely, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We felt very comfortable in the hotel. Everything was there for a pleasant stay. Our room was very spacious. The housekeeping always did a perfect job for us: The room was super cleaned every day, everything was replenished and even a wonderful fragrance was sprayed in the room.
Also the pool (more precisely there are two, a children's and an adult pool) was absolutely sufficient. The gym as well, although a bit smaller. The breakfast was ok. Compared to other Holiday Inn in Thailand, it was a little less large and not quite as tasty.
The hotel is very well located directly on the beach promenade.
Read more
Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG hotel
Responded Jan 23, 2023
Dear safransafari , We are delighted to learn that you have had a comfortable & enjoyable stay. Thank you so much for recommending us to other Tripadvisor readers, ensuring the quality of our product and services. We have highlighted your recommendation over the breakfast variety to our culinary team to explore the opportunity to adjust accordingly. Thank you again for your time spent on the experience at Holiday Inn Pattaya. Sincerely, Unya Petcharut Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Pattaya area.
PRICE RANGE
C$199 - C$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn pattaya hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
531
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.