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LK The Empress

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#44 of 438 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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LK The Empress
LK The Empress
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479 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Liverpool, United Kingdom
Reviewed 8 August 2016

The rooms are spacious very comfortable...soft bedding ...safe...the staff were helpful and courteous at all times...nice pool...good selection of breakfast catering I would say for both european and asian tastes...nice touch having an ATM in the dining area.. good wifi....right on beach road (25 metres away) centrally located for all attractions Liked it so much am going to stay at...

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Helpful?
Thank grahamhope42
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear grahamhope42 Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive...

Cape Town
Reviewed 8 August 2016

Our stay at the hotel was great. It is centrally located and across the road from the beach. The hotel is close enough to the "action" to walk, but far enough not to have the noise disturbance. We had a sea facing room and the view was awesome. Apart from the fact that there is no bacon available (even on...

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Helpful?
Thank Leza B
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Leza B Thank you very much for choosing LK The Empress for your trip to Pattaya and also thank you for the wonderful feedback. We are grateful for your positive mention on our location and breakfast. I have already shared your review and compliment with my team, they were very happy to know that they were able to service...

Lighthouse Point, Florida
Reviewed 7 August 2016

When this place first opened I stayed there for a very long time. Now about 6 year later I thought I'd revisit. When I went to the front desk I could not have met a nastier and surlier staff. Just asking if rooms were available I felt as if it was too much of a question for this staff to...

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Helpful?
Thank lewis b
LK_Management_Team, customer service team at LK The Empress, responded to this review

Dear lewis b Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. Although hearing negative feedback is never pleasant, your comments are important to the success of our organization, we truly apologize that we failed to service during your visit, about our service we have...

Reviewed 30 July 2016 via mobile

Centrally located hotel on beach road with overdid "kitsch" iteriors. Rooms are getting tired with lots of hastily done reparations, stained upholsteries, beadheads etc. Corridors are dimly lit, with some pealing white paints. AC unit on balcony makes it unusable. Lot of Middle Eastern families with uncontrollod kids in and around the pool. Reception staff friendly but not flexible. Location...

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Helpful?
Thank Bence G
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Bence G Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. Looking forward to see you again for your next vacation. Best Regards ,...

england
Reviewed 30 July 2016 via mobile

This is a fantastic hotel. We are going back again in April 2017, cant wait. We are stopping for a month. We have been many times to Pattaya and this is the best hotel weve stayed in. The staff are very helpful and friendly, the breakfast has many choices. We stayed in a beach front room and hopefully will get...

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Helpful?
1Thank nellie1england
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear nellie1england Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive...

nottingham
Reviewed 25 July 2016

Having read the previous report I was a bit apprehensive about staying there, but when I arrived I found the reception staff to be charming and helpful. My beach front room was just perfect, spotlessly clean and had everything I needed, comfortable bed with very nice pillows, made for good restful nights, to awaken to a view of the sea...

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Helpful?
1Thank MrTravelED
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear MrTravelED Thank you very much for your staying with us, and thank you for positive remarks on our services with your wonderful feedback. I have already shared your review and compliment with my team, they were very happy to know that they were able to service you an excellent customer service and they feel motivated to maintain the high...

Melbourne, Australia
Reviewed 30 June 2016

DO NOT STAY HERE. From the moment i checked in reception were rude and arrogant, other staff were lovely, the hotel itself, great, wonderful position, clean and impressive for the price. I never argue with staff as i believe they only work there and follow policy, but i will dispute when i feel something is not right. I chose this...

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Helpful?
2Thank ronald b
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear ronald b Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. With Warm Regards , Customer Service Team

Perth, Australia
Reviewed 25 June 2016

We stayed 7 nights at LK the Empress Pattaya. This is our second stay at this hotel. This time we chose a premier beach view room with Jacuzzi. The room had a good size but a bit dated. When we arrived, the toilet was out of order and previous guests smoked in the room. We are non smokers and we...

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Helpful?
Thank Romeo M
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Romeo M Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. We are especially delighted that you were impressed with our hotel location, food and service from restaurant staff. We have taken the liberty to pass on these compliments to the entire team. They...

Reviewed 23 June 2016

It was a short stay for four nights. The hotel location is very good. The staff are bit cold and looks tired!! The hotel is worn-out as well. However, it was a good stay without any problem or hassle.

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Helpful?
Thank Bayzid S
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Bayzid S Thank you very much for choosing LK The Empress for your trip to Pattaya and also thank you for the wonderful feedback. We are grateful for your positive mention on our location. We are very happy that you enjoyed your stay with us. Our team feels very encouraged by your positive feedback and looking forward to welcoming...

Jesi, Italy
Reviewed 22 June 2016

I'm here many times per year, everytime for my business trip, and i can confirm the the structure is very good and also in a very central position. pool and gym are great and open from 9 am - 9 pm. I always stayed at the LK and for sure I'll do it again in the future Very clean room...

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Helpful?
Thank David B
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear David B Thank you very much for staying with us and thank you for positive remarks with your wonderful feedback. We are delighted to know you enjoyed our service and facilities. It is heartening to know that you had a good time here. Looking forward to welcome you soon. Best Regards , Customer Service Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
LK The Empress Restaurant
LK The Empress Restaurant
Cuisines: Asian, Thai, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $76 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lk The Empress Hotel Pattaya
Hotel Style:
#36 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from LK The Empress staff and other travellers.
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Questions? Get answers from LK The Empress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views over bayside from many hotel balconies. Rooms closer to road may be noisier. Quieter rooms do not have bay views.”
 of 5 bubbles 170aijab, 13 Feb 2017 | Read review
“Top floor are the newer rooms.”
 of 5 bubbles Golfmadeasy72, 7 Feb 2017 | Read review
“Ocean front delux or Pool view rooms are best but not cheap”
 of 5 bubbles BradleyNoble, 19 Dec 2016 | Read review
“The best rooms are the Deluxe sea view rooms with Jacuzzi.”
 of 5 bubbles kampadi, 7 Dec 2016 | Read review
“Stay away from rooms on roadside”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
5 of 5