Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Gracious Thai hospitality and luxury beach resorts in Pattaya combine in one of Thailand’s most prominent resort destinations. Conveniently located near the shopping and dining hotspots of Pattaya City, Dusit Thani Pattaya enjoys an enviable location on the Northern end of the majestically curving Gulf of Thailand, with direct access to two beachfronts. Situated amidst a tropical garden and boasting stunning panoramic views over Pattaya Bay, this luxurious hotel getaway offers beachfront elegance in stylishly furnished rooms and suites, full-service amenities and world-class dining and spa experiences.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Harbour View
Classic
Languages Spoken
English, Chinese, Thai
Location
240/2, Pattaya Beach Road, Pattaya 20150 Thailand
Name/address in local language
Dusit Thani Pattaya
3,315 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Dusit Thani Pattaya garners high marks for its exceptional value, with guests appreciating the affordable transportation and dining options, as well as the worthwhile room upgrades. The service at the hotel is often lauded for the staff's professionalism and warmth, contributing to a memorable stay.
While the hotel is celebrated for its cleanliness and stunning atmosphere, including a tropical garden and waterfall, there is feedback suggesting that some rooms could benefit from a refresh. The location is a hit among travelers for its easy access to beaches and local attractions, and the amenities, including multiple pools and the quality of the rooms, receive frequent praise.
Location
Convenient
Atmosphere
Tropical
Rooms
Dated
Value
Exceptional
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
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This time we were at the Dusit Thani Pattaya during Christmas and we knew that the hotel would be quite full. Due to the high number of guests, there were a few things that we weren't quite happy with: The doors to the rooms don't close very quietly and so it happened that my wife in particular was woken up at 3 a.m. by the slamming of doors by guests returning home late... This was the first time during our visits, but otherwise we find the soundproofing to be significantly better than in many newer hotels. The other minor problem was that there were fewer sun loungers than on other visits due to the preparations for the New Year's Eve party. Many loungers were reserved with towels in the morning and some guests were then searching in vain for a free space later on. We didn't experience this on our other visits either, but it is also high season with its minor disadvantages.
Overall, however, we were absolutely delighted again: the hotel management is always making new improvements... the renovated children's pool was the biggest highlight for our 4-year-old son! For me, there is nothing better than relaxing in the mature garden with its old trees and the fantastic view of Pattaya Bay. This location is unique in Pattaya, as is the direct access to the beach... The breakfast was excellent again, the only thing I miss is freshly squeezed juices or smoothies. It's nice that you can always find a place for breakfast, no queuing like in some other hotels... We had booked a club room, but will forego this on our next visit in March and instead order something to our room, which is quite affordable and tastes fantastic. You can also order very good wine by the glass... Oh yes, we are very happy with the rooms, it is spotlessly clean and the carpet is manageable... but you should choose a renovated room! The bed is just super comfortable and the balcony not only offers a beautiful view, you can also dry your wet bathing clothes...
In short, the Dusit offers the best package of all hotels in Pattaya for us, all that remains for me to do is to thank the excellent staff!
See you in Mörz!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Dusit Thani Pattaya had a beautiful light and spacious foyer area and once inside there was a stunning indoor garden full of lush foliage and a feature waterfall. From the moment we arrived to when we left every member of staff we encountered behaved professionally, and was always smiling. The rooms were nicely decorated and spacious inside. The bed was possibly one of the most comfortable I have ever slept in and the pillows were soft and fluffy. We were always provided with plenty of water in the room, along with complimentary amenities. The towels were changed everyday and, considering the heat, it was lovely to have the bedding changed every other day., the rooms were cleaned to an exceptional standard and The air conditioning was left on in your room if you required it, which quite often is not the case in many hotels of this standard. The staff in the hotel were some of the most professional I have encountered but remained friendly and helpful, they could not do enough for you and your needs and enjoyment were their constant focus. Special thanks to Wanna, Jittra, Farit, Nawarat and Noppamat, who helped make our stay extra special and were always helpful whenever we asked for help or advice. It was my 60th Birthday whilst at the hotel, I hadn't mentioned it, but on my Birthday they left in our room a beautiful birthday cake along with candles, which was so kind. Breakfast was served in the Cascade restaurant and occasionally when open in The Bay, those staying in The Club Rooms, could have breakfast in The Point. There was a huge choice for breakfast, to cover every nationality. There were 3 pools with ample sun loungers and towels for the pool area were provided. You were asked not to reserve sunbeds, my only niggle throughout our stay, a few sun loungers appeared to be reserved by 6am for long term guests. The Hotel was well located at the end of Beach Road, there was a side gate which saved walking along the long drive and you could easily get a Baht bus from there to take you along Beach Road. Terminal 21 is located just over the road and there were plenty of bars and restaurants close by. We wouldn't hesitate to stay again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded Feb 29, 2024
Greetings from Dusit Thani Pattaya, Happy belated birthday. Thank you very much for the very detailed and kind review, truly appreciated. Such details will only help future guests, thank you. We truly hope to welcome you back in the near future. I remain with best regards, Thomas
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Such a lovely hotel, in a great location at the north of Pattaya bay occupying a large piece of headland, with great views of the bay and the sunsets.
This is our second stay here, first being post covid in December 2021., we love the choice of pools, the great facilities and the staff are warm and genuine.
The hotel has its main reception accessed via the roundabout near Terminal21 but also a small key card controlled side entrance at the end of beach road so if you are going to town you can just exit there and pick up a songtaew. There's also an entry / exit down some steps onto the small secluded beach which sits around the headland underneath the hotel, it's a nice walk either along the beach or coast path to the following bay, be aware if you swim here the rocks are sharp so take your swimming shoes is my advice.
Theres plenty of towels, sunbeds, parasols around both pools and some cabanas around the main pool.
Breakfast is excellent with a wide range of European and Asian dishes and there's a restaurant and bar (with small swim up section) off the lagoon pool for during the day, happy hour is 14;30 to 16:30 which brings the beer down to 70 baht each (if you order 2).
Hotel has some nice cool seating areas and a beauty spa, tennis courts, decent gym & sauna.
The hotel has some sizeable conference facilties, there were 2 separate conferences during our 11 night stay and this can make breakfast very busy although the poolside restaurant was also opened on these occasions so that helped, the conferences can include an outside dinner by the main pool with awards and music but we didn't find this a problem, on return we sat out on the balcony with a beer and chilled.
I recommend taking a Seaview room as this makes all the difference to the in room experience.
We will be back again....
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:Seaview room is a must as views are spectacular.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded Mar 29, 2024
Greetings, Thank you very mc for your visit and detailed feedback which is truly appreciated. All feedback help us tremendously and also for future guests. We all look forward to welcoming you back in the near future. I remain with best regards, Thomas
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We've booked 2 different room types for 3 nights. Check in our Club Room Sea View at Club Lounge on Level 8 and check in our Standard Garden View at hotel lobby on Level 4. Check in 15.00 / Check out 12.00 (I reckon you check out 11.45 or a little earlier to avoid massive queues).
Our rooms were on Level 6 close to each other. Quiet at night but Housekeepings were pretty noisy from morning til late afternoon everyday. Couldn't have a good nap in the daytime as we still had jetlag flying from the UK.
Standard room was dated but spacious and clean. Club room was definitely newer and nicer. Both rooms with complimentary bottled water, coffee, tea and toiletries refilled daily.
Nice swimming pools and beach access are on Level 2. Plenty of sunbeds even during high season and Chinese New Year in January. You could use a side door near swimming pool on the left side for easy access to public beach and beach road but you need your keycard to get back in.
Loads of restaurants, bars, cafes, stores within walking distance and a famous shopping mall, Terminal 21 with cheap food court.
Excellent breakfast 6.00-10.00 on Level 4. Wide selections from Western to Thai, Chinese, Japanese and Indian. I reckon you come down before 8 AM for less hustle and get a table next to beautiful garden and waterfall.
All staff were polite and attentive. They always greet you wherever you go around the hotel even they were pretty busy. It's a large old hotel. Nice hotel grounds. Thumps up to gardeners and cleaners. They do work hard to keep everything beautiful.
If you book a Club Room/Suite, you could spend time and have free drinks and snacks at Club Lounge on Level 8 (Top floor). Breakfast is on upper level of Level 8. Less choice than main restaurant but definitely more privacy and relaxing with amazing sea view 6.00-10.00 and soft drinks, juice, coffee, tea, cakes, snacks on Level 8 between 10.00-19.30. Evening hot food and alcoholic drinks 17.30-19.30 (come get a table before 17.00 or it will be too busy).
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Date of stay: January 2025Trip type: Travelled as a couple
Room Tip:Ask for rooms away from lifts/noisy areas if you are a light sleeper.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded 3 days ago
Greetings from Dusit Thani Pattaya, Thank you very much for your detailed review which is very much appreciated. Such review will only help future guests. We do hope to welcome you back in the near future. I remain with best regards, Thomas
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I rated my experience in this hotel average just because of the customer service. The staff were very rude. I had two rooms and in one of the rooms I forgot my keys in the room so I called the reception and they talked so rudely to me on the phone there were just delaying to do some work. Again in the pool we wanted some extra towels then again they told us to come after 30 min and then when we came they talked very rudely. We paid so much money to be treated like this ! I was very upset with this 😢😢! Other than this the location is very good 👍 the beach is a staircase away. There are more than 2 pools. I prefer going to the lagoon pool cause it is near the pool bar and the surface of the pool is soft. The other Cabana pools surface is very hard I even got hurt on my finger and knee. They have many activities to do in this hotel. I felt like this hotel is very overpriced and the service they gave were below average !
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Date of stay: January 2025Trip type: Travelled with family
Room Tip:Use the lagoon pool and not the cabana pool. You will get hurt in the cabana pool because of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded 5 weeks ago
Greetings from Dusit Thani Pattaya, Thank you very much for your review which is very much appreciated. Your feedback has been discussed with the Department Head from the related areas hence we can immediately improve. I remain with best regards, Thomas
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Spent a few weeks at this hotel and was so surprised how run down it is the rooms need total refurbishment stained carpets and filthy curtains the hallways are dirty and in dire need of decorating. The room we stayed in was supposed to get cleaned every day I gad to buy toilet cleaner as it was never cleaned there was dead flies around the bathroom I asked the room attendant to clean the bathroom bug she didn’t bother. The breakfast is ok but the juices are not freshly squeezed the atrium room and furniture is also looking tired. The pools have mussing tiles in places and the pool attendants like to reserve beds for their favourite guests every morning and most of the time by lunchtime they still gave not used the beds this should not be allowed. If seemed to us that the hotel is used for a lot of Corporate events way too many when we were there and maybe that is why the Dusit is slow to refurbish. I would not stay here again there are far nicer hotels in Pattaya
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded Feb 25, 2024
Greetings from Dusit, Thank you very much for your review although you were disappointed with your stay. I will certainly look into the various comments as we take all comments very serious. If we fail to deliver, then certainly additional on the job training will be implemented at once. However, we certainly do hope to welcome you back in the near future. I remain with best regards, Thomas
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Accommodation in February 2024, 14 nights, married couple. Deluxe room, 6th floor, wing B. The best hotel experience! Wonderful view of the beautiful garden, and you can even see the sea a little. Large balcony. The contents of the room are amazing - there is everything you might need for a comfortable stay at the hotel. From a minibar and a robe with slippers to a comb and nail file! Tea station with everything you need. The switches for probed lighting are very conveniently located. The mattress and pillows are just a delight. How important it is to get a good night's sleep on vacation! The plumbing, although after renovation, is trouble-free, excellent water pressure. My only wish is to replace the carpeting if possible. When the rooms are cleaned daily, the carpet is cleaned perfectly, but the carpet itself is very vintage). This is a small thing and does not interfere with rest, but newer carpeting would be more pleasing to the eye. Perhaps higher category rooms do not have this problem. As I already said, room cleaning and towel replacement are carried out efficiently and on time. It was nice to receive fruit as a compliment from the hotel. I liked the well-coordinated work of the entire hotel team. Polite, friendly, speak excellent English, always ready to help, quickly resolve issues. Professionals! The interior and landscape design are also impressive! There are many ultra-modern hotels being built now, but what captivates us in Dusit Thani Pattaya is its individuality, the wonderful combination of a high level of service, modern technology and the presence of local flavor, nature, and traditions. It is very important. It’s nice that the hotel staff invites guests to immerse themselves in the atmosphere of Thailand as soon as they enter the premises and the building! The location of the hotel is also great! Close to transport, shopping centers, and the promenade along the sea! The hotel area is perfectly equipped for active swimming, for relaxing by the pools (there are several of them), for walks in the garden, for romantic sunset watching, and for families with children. We will be glad to return to this hotel, we will certainly recommend everyone to relax at Dusit Thani Pattaya!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second visit to Dusit Thani. The first one was more than 10 years ago. Even then, we really liked the hotel for its location, access to 2 beaches, one of which you can even swim at high tide. It's been more than 10 years, and we're back. This time we stayed at the grand club room, and it was worth the money spent. Excellent room, beautifully renovated, with a magnificent view of the center of Pattaya. I would like to express special gratitude to the hotel staff, both at the reception, and to the waiters in restaurants, maids, and the staff of the club lounge on the 8th floor. They are very attentive, ready to fulfill any of your wishes (within reasonable limits). Thank you very much, it was a wonderful stay. We will definitely come again.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded Nov 7, 2024
Greetings from Dusit Thani Pattaya, Thank you very much for taking the time to write this nice review which we certainly appreciate. Such feedback will only help future guests to get settle at once when they check in. We do hope to welcome you back in the near future. I remain with best regards, Thomas
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The Westerners, who kept the benches earlier than us, kept them intact, and only our luggage was handled by the staff, moved aside, and others sat. I felt very sick every day during my stay. It sucks to feel like the staff at the top pool are discriminating. The room was also dirty with bird droppings and spider webs.
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Automatically translated
Date of stay: December 2024Trip type: Travelled with family
Room Tip:スタッフの質が悪いです
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bedding, cover and pillows are like being in a cloud, soft and cool. The hotel service is excellent and grounds are beautiful and well kept with great pools and waterfall. The location is very good, in a beautiful beach with the most gorgeous sunsets !
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:You can sometimes hear faith noise from other room/ hallway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Christiansen, General Manager at Dusit Thani Pattaya
Responded Nov 18, 2024
Greetings from Dusit Thani Pattaya, Thank ou very much for taking the time to write this review. We truly appreciate the feedback and hope to see you back in the near future. I remain with best regards, Thomas
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Please be careful.
What do you mean by half board?
Thus us an old British term
Not understood or used any longer. State carefully what meals you expect yoy gave paid gir. Bed and breakfast is sufficient. Then you are free to enjoy local restaurants. Be vert ear whstvyou want and how you ask.
Enjoy
There are more places to choose from in the Pattaya area.
PRICE RANGE
C$159 - C$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dusit thani pattaya hotel pattaya, pattaya dusit resort, dusit pattaya, dusit resort pattaya, dusit hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
457
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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