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Hard Rock Hotel Pattaya

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#17 of 441 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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Hard Rock Hotel Pattaya
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1,937 Reviews from our TripAdvisor Community

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Showing 1,399: English reviews
FERRARI221106
Reviewed 22 August 2016

Easy check in , staff very friendly. My room reservation stated a free upgrade as I booked direct with the hotel. However, the check in said not available, this I think was an excuse as in the café next day the staff told me the hotel was only half occupied. Rooms were nice, good shower / bathroom. Bedroom was adequate...

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Thank FERRARI221106
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear FERRARI221106, We thank you for sharing your recent review. It’s great to learn that our staff took good care of you and that you enjoyed the hotel facilities. Should you need another getaway, please do return to Hard Rock Pattaya. We will all be looking forward to welcoming you back! Warmest regards, Jorge C Smith General Manager

Hong Kong, China
Reviewed 22 August 2016

The location is great, easy to access the beach and the center of pattaya staffs are friendly, the night show is funny My kids are enjoy the activity the view of the room are wonderful the foods are yum

Review collected in partnership with this hotel
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Helpful?
Thank ILOVETRAVEL000999
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear ILOVETRAVEL000999, Thank you for the review. I’m very pleased to hear that you enjoyed the services and the facilities. Please be assured that I will pass on your comments to the team. We look forward to welcoming you back at Hard Rock Hotel Pattaya very soon. Warmest regards, Jorge C Smith General Manager

Taipei, Taiwan
Reviewed 21 August 2016

Staff professional and friendly. A bit inconvenient as some of the facilities requires extra cost. Still, we had lots of fun there in general. The Saturday foam party is fun for kids. The lobby showcases lots of personal stuff from famous rock stars, worth a close check.

Review collected in partnership with this hotel
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Helpful?
Thank Vacationlin
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Vacationlin, Thank you very much for being our guest. At Hard Rock Pattaya, We strive to make sure all of our guests have an authentic experience and feel like rock stars. Our new pool is open, with lots more games and fun activities for you and your family to enjoy. Please come back to Hard Rock, next time you’re...

Bangkok
Reviewed 21 August 2016

The pool party was fun but we want to take just only one a photo with my friends at backdrop, the staff told me that she could not support us because she already finished work!!!! so think we got poor serviced at Hard Rock Hotel.

Review collected in partnership with this hotel
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2Thank Chatthanee I
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Chatthanee I, Thank you very much for your comments. We value all guest feedback, in order to improve our facilities and service offerings. On this occasion I regret to learn that we did not meet your expectations. I have noted your comments about our service staff. Please accept my sincere apologies for the inconvenience caused. I will personally follow...

Hong Kong
Reviewed 20 August 2016

Front desk staff Miss Brenda is the best hotel staff we never met, she provide us a outstanding service and always have sunny smile to everyone. We love her very much! The room of hotel is clean and all staffs in Hotel also helpful and remarkable. We came HardRock Hotel in 2015 and 2016 summer holiday, we will come and...

Review collected in partnership with this hotel
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Helpful?
Thank LiYuenTing
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear LiYuenTing, Thanks a lot for the kind words. I’m sure Miss Brenda will be delighted to hear that she was able to make your stay a Rockin’ one. Our new pool is open, with lots more games and fun activities for you and your family to enjoy. Please come back to Hard Rock, next time you’re in Pattaya. Warmest...

Kuching, Malaysia
Reviewed 18 August 2016

We got nice room with the view of the pool Too bad could not get the king sized bed but got two queens which was joined together but not very nice as not a whole big big bed. Overall very nice stay reception was very helpful and thoughtful when I forgot my room card inside the room was immediately issued...

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Helpful?
Thank ritaling8
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear ritaling8, We thank you for sharing your recent review. It’s great to learn that our staff took good care of you and that you enjoyed the hotel facilities. Should you need another getaway, please do return to Hard Rock Pattaya. We will all be looking forward to welcoming you back! Warmest regards, Jorge C Smith General Manager

Reviewed 18 August 2016 via mobile

Booked 2 nights, spent the days at the pool. The beach/ part of the pool is great. A great deal of children the 2nd day. Some parents need to monitor their kids better. The hard rock in a bargain in the off season. They still flog the pricy menus at the food joints, and spendy drinks. Was hassled over a...

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Helpful?
Thank Zack P
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Zack P, Thank you for your feedback. We constantly conduct pricing surveys and feel that our prices are competitive. However, please understand that we charged THB500 for the 1 day access to our pool and hotel facilities such as fitness, steam and sauna room, pool usage, etc. We hope that you come consider choosing us again next time you're...

Hong Kong
Reviewed 18 August 2016

room much smaller than expectation, security good with nite guard stand next to the lifts at ground floor , price not so competitive with over 130 us per nite, close to pattaya beach 5mins can walk to the beach

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1Thank lioncrown
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear lioncrown, Thank you for your feedback. We constantly conduct pricing surveys and feel that our prices are competitive. Please opt for one of our suite next time and I guarantee that you will not be disappointed as they are much bigger and you also get to enjoy Rock Royalty Level Lounge access for happy hour. See you next time!...

Los Angeles, California
Reviewed 18 August 2016 via mobile

Nice Location and design but very small room , it's really very tight swimming pool is great, Hard Rock Cafe is part of the Hotel, staff good, food good , beach front hotel, the only not really good is size of the room and room rate which is supposed to be less

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Thank Leo0007
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Leo0007, Thank you for your feedback. We constantly conduct pricing surveys and feel that our prices are competitive. However, we offer additional discounts to all our in house guests. The renovation work of our great pool has just been completed and the pool now is equipped with much better facilities and activities. See you next time! Warmest regards, Jorge...

Bangkok
Reviewed 18 August 2016

I always bring my family members to spend my holidays at here because we can stay all day and night with activities in the hotel, no need to go anywhere else. Spa for my wife. Small pool for my kid and big pool for myself. It is such a truly vacation.

Review collected in partnership with this hotel
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Helpful?
Thank kongwit
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear kongwit, Thank you for posting your review and for being our rock royalty. Glad you were able to enjoy the vibe and experience of Hard Rock Hotel Pattaya! We have some rockin’ activities planned for the rest of the year so please come back and stay with us again. See you soon! Warmest regards, Jorge C Smith General Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work. ... more   less 

Additional Information about Hard Rock Hotel Pattaya

Address: 429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $114 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Pattaya 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hard Rock Resort
Hard Rock Pattaya
Hotel Style:
#2 Top resorts Hotel in Pattaya
#10 Family Hotel in Pattaya
#12 On the Beach Hotel in Pattaya
#12 Spa Hotel in Pattaya
#16 Luxury Hotel in Pattaya
#17 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Pattaya staff and other travellers.
30 questions
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Perth, Australia
Gurugram (Gurgaon), India
4 days ago
3 months ago
Kuala Lumpur, Malaysia
5 months ago

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Questions? Get answers from Hard Rock Hotel Pattaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms that are on a higher floor. Better views would be rooms facing the pool.”
  • Edge balcony
  • Bedside
  • Room door
  • City view
  • Samsung TV, with several international TV channels
  • Decent sized room
  • Decent bathroom
  • Spacious top
 of 5 bubbles theamazingming, 12 Mar 2017 | Read review
“All room are good. 7th floor was excellent for me.”
 of 5 bubbles TravelinAlan, 9 Mar 2017 | Read review
“Rock Royalty Level is worth it.”
 of 5 bubbles PJOEPJOE, 6 Mar 2017 | Read review
“sea view rooms”
 of 5 bubbles raj15561, 2 Mar 2017 | Read review
“high floor”
 of 5 bubbles Sanjay1905, 16 Feb 2017 | Read review
5 of 5