We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed in a 5 bedroom Villa for 9 days from 20th - 29th April. The Villa was clean, spacious and quiet. Staff are extremely friendly and helpful although the place we stayed could do with some new chairs. Maintenance that was needed (jacuzzi drain...More
Response from PhoenixLakeside, Manager at Phoenix Lakeside Pool VillaResponded 5 May 2017
We all enjoyed you and your group staying with us Khun Barrie.
Really pleased you all enjoyed your holiday
Thank you for your kindness with our staff! We are looking forward to seeing you all soon!
INFORMATION FOR FUTURE GUESTS
For guests booking with TripAdvisor,...More
We were a group of 10 guys and stayed here for 3 nights for the bachelors party and could have been more satisfied with our experience. Thou there were some minor issues and at checkout we ended up having a tiff with the manager of...More
Nice villas. Just what you want if you're looking for a place to chillax not far from Bangkok but not in the hell hole that is pattaya. Stayed here for a couple of nights. Nice owner, very helpful. Not far from the bhudda carved into...More
1 Thank Thaipirate
Response from PhoenixLakeside, Guest Relations Manager at Phoenix Lakeside Pool VillaResponded 24 January 2016
Thank you for enjoying your weekend with us!
We welcome families and friend groups for weekend breaks from Bangkok.
We now have a great Room Service Menu, well stocked bar in each villa and a tours desk to help you make the most of your...More
We had a brilliant holiday at Lakeside
Beautiful 5 bedroom house, 6 bathrooms, with a huge garden beside a private lake and the swimming pool was superb
Great location, very helpful free car for travelling around Pattaya
Very very helpful and friendly staff and so...More
1 Thank scottmcfc
Response from PhoenixLakeside, Guest Relations Manager at Phoenix Lakeside Pool VillaResponded 20 January 2016
Yes we remember you all so well. I am Bird your Customer Services!
Thank you for your kind review of your stay and again thank you for be so great guests.
We have still the photos of you all on elephant riding on...More
We went as a friend group for a nice group gathering. We booked one villa for a confirmed number of people but were forced to pay for two because the staff, who does not know how to communicate clearly, just "misunderstood" and "didn't see the...More
4 Thank Naam S
Response from PhoenixLakeside, Director of Sales at Phoenix Lakeside Pool VillaResponded 17 January 2016
Naam S booked a 5 bedroom villa for 1 night with us.
When Naam arrived he was part of a group of TWENTY adults.
YES. Twenty adults!!!
No communication problem with staff. Just an sly attempt to rent a villa and throw a...More