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Mercure Pattaya Hotel

Booking.comUS$55*
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#32 of 442 Hotels in Pattaya
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Mercure Pattaya Hotel
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1,207 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Hong Kong, China
Reviewed 13 March 2014

Similarly Once again, I return to this hotel to vacation and rest, all the good things is same. Spend a day relaxing in the beautiful swimming pool in the afternoon, Evening to Pattaya downtown shopping, or go to nightclubs to spend an evening. This is very good vacation life. I will come back again!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Terence W
Beijinger_10, General Manager at Mercure Pattaya Hotel, responded to this review

Terence, many thanks for your kind review! We look forward to welcoming you and family upon your next visit to Pattaya and best wishes Alex

Melbourne, Victoria, Australia
Reviewed 11 March 2014

This is the 4th review I've written on the Mercure, and the reason for this and why I don't stay at any other hotel is its staff of people lead by there great GM Alex! This is my home away from home, I've ready written about how great it's staff are. But it's the little things they do, my arrival...

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Helpful?
2Thank Justin K
Beijinger_10, General Manager at Mercure Pattaya Hotel, responded to this review

Justin, affectionately known as our 'Rock Star' :) As always, you made a lasting impression with our team - Tom, Toh, Leo, Cedric, Peter the list is endless - guests like you are now firm friends, looking forward to your next visit in July and best wishes as always to you and family in Australia! Best regards Alex

Barnsley, United Kingdom
Reviewed 11 March 2014

Thank you to Alex the Manager and staff at The Mercure Hotel, cannot speak too highly of the services and treatment our party received whilst staying at the Mercure. We could not have asked for better. Alex and the security staff could not have helped us more, and went over and above the call of duty for what could have...

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Helpful?
Thank dalegail
Beijinger_10, General Manager at Mercure Pattaya Hotel, responded to this review

Carole, Chris, Stuart and John from Barnsley very happy to hear from you all and thank you for kind hand written note left when you departed - very much appreciated :) We look forward to your next visit to enjoy more fish & chips, beer and pies - good old English food in the heart of paradise! Take good care...

Siem Reap, Takev, Cambodia
Reviewed 4 March 2014 via mobile

From the beginning to the end Alex make you feel at home don't hesitate to ask for him... Great location, amazing pool, comfortable room, bubbly bar friendly staff and tasty .... For 2500 tbh including breakfast for 2 I don t think you can get better in thailand... Thank you Alex for all your help profesionalism. Well done

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Helpful?
2Thank Jacques V
Beijinger_10, General Manager at Mercure Pattaya Hotel, responded to this review

Merci Jacques! Mercure Pattaya is your 2nd home, you are part of family here :) Best wishes as always from all of your friends, hope all is well in Cambodia and we hope to welcome and and your beautiful family in the very near future Alex

Bangkok, Thailand
Reviewed 16 February 2014

My first visit here didn't go very well ! This trip was a dream ! The room (Family Suite) was immaculate, clean, excellent aircon, hot strong shower and my girls loved the slippery slide ! Service was wonderful, from Front Desk, to pool staff and restaurant staff. Special thanks to Alex (GM) & Porn and all the others, who took...

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Helpful?
Thank PeteInAsia
Beijinger_10, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks Peter for your kind review, pleasure to welcome you and beautiful family 'home' to Mercure Pattaya! Peter, it is always pleasing to welcome guests who leave us as friends and we can look forward to enjoying a return in the very near future! With best regards on behalf of our team and I. Alex

Beijing
Reviewed 11 February 2014

Stayed in the Mercure for 10 nights (Dec. 28th - Jan. 7th ) and really enjoyed it. The buffet breakfast was nice. Maybe need to teach the egg station guy a bit more English about different ways to cook an egg. Otherwise, the food was very nice. Good selection of breads, fruit, juices, etc. Check-in was easy. No hassle and...

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Helpful?
Thank BigMike2323
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Big Mike, many thanks for your kind review and apologies for the mini-bar incident - next visit to Mercure Pattaya I will arrange reimburse the amount and ensure our team address the issues to improve our internal communication. I look forward to personally welcoming you in the very near future and best wishes! Alex

Pattaya
Reviewed 11 February 2014

Stayed for the month of December overall a decent hotel. The pool is by far the best reason to stay here. If you like lounging by the pool this hotel is a great choice. Safe and close to the night life as well. Clean nice size rooms with well stocked mini bars. I found the restaurant lacking in quality and...

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Helpful?
Thank IronLynx
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your review and well noted comments regarding value for money - I hope we will have the opportunity to welcome you upon your next visit to Pattaya - dinner as my invited guest and a marked improvement in the quality of our food! Please do not hesitate to contact me directly at gm@mercurepattaya.com to arrange your next...

An Accor traveller
France
Level Contributor
107 reviews
22 hotel reviews
37 helpful votes
Reviewed 8 February 2014

Review collected in partnership with Accorhotels.com
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1Thank An Accor traveller
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Plymouth, United Kingdom
Reviewed 6 February 2014

We stayed for 3 nights and enjoyed every night, Our room was clean and tidy a nice balcony overlooking the town, There was a good buffet breakfast with asian and western choices,The pool was excellent with plenty of sun loungers and towels, All the staff we came in contact with were excellent,Reception /restaurant /pool bar, We had no complaints,Good hotel...

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Helpful?
Thank deltaman0_0
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Delta man thank you very much for your kind review, words of inspiration to us all! On behalf of our team and I, we look forward to your next visit to Mercure Pattaya, please do not hesitate to contact me directly at gm@mercurepattaya.com to arrange you stay and best wishes to you and your family. With best regards. Alex

Reviewed 4 February 2014

Very good hotel at this price segment......check in was very slow....the staff was friendly but could have been more friendly.... the location is a bit complicated....far away from the main beach area.....

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Helpful?
Thank rahul0903
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Rahul, thank you for your review we will work towards improving our product and services to make our smart budget hotel even better! Looking forward to welcoming you and family in the very near future and best wishes! Alex

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $64 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#27 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
14 questions
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Adelaide, Australia
Melbourne, Australia

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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are bigger,or family suite with kids great!.”
erindoors1940, 25 Apr 2017 | Read review
“3rd, floor will be better than lower”
VoraphongWar, 10 Apr 2017 | Read review
“Floor 6, waterside pool view/family room/Vip room”
r0bbiev8, 2 Apr 2017 | Read review
“We had a street view, where we could watch life go by with a wee drink on our balcony.Top floor also meant it was a lot quieter.”
JoyceSp, 4 Mar 2017 | Read review
“The rooms at the rear of the hotel overlook the pool and garden but behind that is another hotel under construction (no noise)”
TetleyPete, 2 Mar 2017 | Read review
5 of 5
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US$55* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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