We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Pattaya Ocean Resort

Save
Traveller (754)
Room & Suite (242)
Storyboard
Ratings and reviews
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“mini water park”(14 reviews)
“holiday inn”(34 reviews)
“the ground floor”(24 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Wheelchair Access
4 Star Hotel
Offers from Mercure Pattaya Ocean Resort
Special Rate: Start from THB 2,220++
View all hotel information
Location and contact
463/100 Moo 9 - Pattaya Second Road, Pattaya 20260, Thailand
Hotel website
32.6 km to Utapao Airport
61 restaurants are within a 0.5 km radius
2.8 km from Walking Street Pattaya
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (680)
Filter reviews
459 results
Traveller rating
158
195
68
20
18
Traveller type
Time of year
LanguageEnglish
More languages
158
195
68
20
18
Show reviews that mention
All reviewsmini water parkholiday innthe ground floorkids poolupper poolbeach roadgreat hotel for familycoffee machinefamily with kidsslidersmercure pattayasmall balconynice hotelupon checknoodlessea viewthe general manager
FilterEnglish
Updating list...
1 - 5 of 459 reviews
Reviewed 2 days ago

Very good hotel in the very good location that very close to department store, foods and night life. Also nice staffs and room always comfortable. I always stayed in this hotel whenever I have to go to Pattaya.More

Review collected in partnership with Accorhotels.com
Thank 591chaiwats
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded today

Dear Valued Guest This is great feeling read such a nice feedback on Tripadvisor about your recent experience at Mercure Pattaya Ocean Resort. I am glad to know that you have been choosing our hotel on every visit and we delighted to learn that you...More

Hotel's Favourite
Reviewed June 1, 2018 via mobile

Third trip to pattaya and mercure. Cant actually complain about anything. From the checkin to check out, food, pools, entertainment cant believe how amazing the hotel is. The porter Phot was amazing. He never made us feel we not in New Zealand. He was always...More

Thank Jitendchand
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded June 3, 2018

Dear Valuable Guest Thank you so much for your feedback and lovely endorsement of our service & facilities posted on TripAdvisor. It has been our great pleasure to have serving you again during recent visit at Mercure Pattaya Ocean Resort, thank you once again for...More

Reviewed 3 days ago via mobile

Stayed five nights at this hotel with my family of five (2ad3chd). The hotel was really nice, fresh and clean, kids loved the pool area on level one, and it was nice relaxing in the more quite pool at level five. Breakfast was super including...More

Thank Marcus H
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded 2 days ago

Dear Valued Guest Thank you for taking out time for writing your wonderful experience on Tripadvisor. It is great pleasure to receive your positive comments about hotel facilities and services. I am glad to know that your overall stay was comfortable one and we able...More

Reviewed 1 week ago

I booked one night at this resort. Upon check-in, the receptionist authorized 7,000baht on my credit card. Upon checkout, my actual charge was 6,209.86baht and I did ask the checkout staff to release the balance, which she noted. However, it’s already 8 days from the...More

Thank axelala
Response from Nikolay S, General Manager at Mercure Pattaya Ocean ResortResponded 1 week ago

Dear axalala, Thank you for your recent stay with us. I am sorry that some aspects of your experience were below your expectations. I am assuring you that it is a common practice is to secure incidental charges that may occur while at the property...More

Reviewed 1 week ago

This was part of a golf group . Previous hotel in Hua Hin was 5 star . Mercure Beach resort is family hotel . Only two elevators so busy periods see queues forming . Wine selection at bar non existent . Tried to serve wine...More

Thank DeeJay78
Response from Nikolay S, General Manager at Mercure Pattaya Ocean ResortResponded 1 week ago

Dear DeeJay78, Thank you for your feedback on your recent experience with Mercure Pattaya Ocean Resort. Indeed we are family oriented and well perceived mid-scale resort. It was with regret to learn that our services could not live up to your expectations. If you allow...More

View more reviews
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Pool
Beachfront
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$69 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Pattaya
#41 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Pattaya
#41 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (754)
Room & Suite (242)
Pool & Beach (118)
Dining (44)
Amenities (16)
Family and Play Areas (12)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Bearandcare
June 20, 2018|
AnswerShow all 2 answers
Response from Vikrant C | Property representative |
Dear Bearandca... Certainly the above mentioned email address is not correct. Please send your inquiry on RES.ERAWAN AT ACCOR . COM Thank you with best regards Vikrant Chauhan Operations manager
1
Vote
keizak
June 5, 2018|
AnswerShow all 8 answers
Response from Vikrant C | Property representative |
Dear keizak The hotel is situated approximately 250 meters away from the beach therefore may I suggest you to visit our M lounge bar close to the water park on ground level. We offer wide selection of drinks and food... More
1
Vote
ShrenikkJ
May 19, 2018|
AnswerShow all 3 answers
Response from Vikrant C | Property representative |
Dear ShrenikkJ We serve international breakfast buffet including limited vegetarian food options in breakfast layout. However Chef can prepare some additional food upon guest request. Sincerely Vikrant Chauhan Operations... More
0
Votes
Room Tips
"Rooms on higher floors"
Read review
"Choose the Holiday Inn next door."
Read review
"We had a top floor corner room. Plenty of space. Being close to the lift wasn't a problem."
Read review
"The ocean view is only small but still ok. Small balcony"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing