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The Village Coconut Island

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The Village Coconut Island
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1,442 Reviews from our TripAdvisor Community

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Showing 1,233: English reviews
Wroughton, United Kingdom
Reviewed 3 December 2015 via mobile

Having read the reviews on here previously and thought as it was a mix bag lets go see for ourselves. The resort it self is ok. May be a bit tired and could do with a bit of a refurbishment same goes for the jacuzzi suites. Can't fault the staff really helpful and friendly although sometimes it was hard to...

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Helpful?
Thank Kaz1130
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Kaz1130, Thank you for taking the time to write a review, i thank you for your constructive feedback regarding your stay. Lets start with the positives, its great to know that you enjoyed your stay and that you found the staff to be so welcoming, each and every staff try their best to ensure they go the extra mile...

London, United Kingdom
Reviewed 25 November 2015

Difficult communication with staff. no nice sandy beach on the island. Got to travel nearby to very nice white sand beach. Nice pool, nice tennis court. Inconvenient is the boat from the island to mainland. Nice evening restaurant. The breakfast is very bad. Have free canoes. There were villas not on the seaside that were exposed to the non stop...

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Helpful?
Thank MishoPeicho
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Misho, Thank you for taking the time to write a review, it's obviously disappointing to read such a review especially regarding our breakfast that everyone speaks so highly of. Yes the concept is certainly island style, but the variety and quality is hard to beat, this i can speak confidently about all the food across all three of our...

Reviewed 23 November 2015 via mobile

My husband and I stayed for 2 weeks for our honeymoon. We were expecting 5 star luxury which wasn't exactly what we got. The room was great, we had a private pool which was lovely. The maid was lovely and very officiant. We had a few problems that were quickly resolved, like the water switching off half way through my...

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7Thank Sammy9000
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Sammy 9000, Thank you for your review here on Trip Advisor, i would like to start off by apologising that the resort did not meet your expectations and that you left slightly disappointed. Of course it is our intention to create fantastic memories for all those that visit us, I'm sorry we were unable to do this for you....

Adelaide, Australia
Reviewed 19 November 2015

My Wife and I stayed 7 nights at the Village in a 2 bedroom Sea View villa it was superb upstairs and downstairs with all the luxury and facilities needed to make your stay a memorable one. upstairs balcony with lovely views, downstairs patio leading to the pool which my wife loved swimming in both day and night. The food...

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2Thank John M
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear John, Thank you for taking the time to write a review here on Trip Advisor, It's great to hear that you had such a wonderful 7 days with us, Thank you for your kind comments regarding the accommodation and our food and drink. I will pass on your kind comments to Cian, he will be thrilled to know he...

Northern Ireland, United Kingdom
Reviewed 18 November 2015 via mobile

Unfortunately only had a couple of days on the island and it definitely lived up to its name! With very friendly staff where no job is to much, great management and overall an amazing experience! I would highly recommend coconut island! The food was to die for and the cocktails where brilliant to wash it down.... Hopefully see you again...

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1Thank Davidnatasha90
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Davidnatasha90, Thank you for your lovely review here on Trip Advisor, It's great to know you enjoyed our food and drink so much even if it was only for a couple of days. Thank you for your kind comments regarding the staff, everyone will thrilled to know they had such a huge part in making your stay so enjoyable....

Melbourne, Australia
Reviewed 16 November 2015

We stayed at the Village Coconut Island Resort for 10 Nights and we loved all 10 of them! The resort is very well maintained and the staff are extremely friendly, we stayed in a seaview pool villa and were extremely happy - the rooms are very clean, great wifi internet and your very own pool! Whats not to like! The...

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6Thank Melanie5616
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Melanie, Thank you so much for your lovely review on Trip Advisor, the team will be thrilled to know that you enjoyed every single day of your stay with us. Thank you particularly for your kind comments regarding our food and beverage, spa, accommodation and indeed our lovely staff. I will certainly be passing on your kind comments to...

Phuket Town, Thailand
Reviewed 15 November 2015

Excellent facilities. Very helpful and friendly staff and beautiful scenery. The nighttime entertainment they provided was amazing and very romantic.The breakfast they offered were top notch and had a lot of variety.I will definitely go back.

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Helpful?
Thank Eric J
Dan A, Resort Director at The Village Coconut Island, responded to this review

Hi Eric, Thank you for taking the time to review us on Trip Advisor, Its great to know you enjoyed our evening entertainment and that it was somewhat romantic for you to enjoy a special time with your partner. Thank you for your comments regarding our vast buffet breakfast, it is certainly very popular among so many of our guests....

Lichfield, United Kingdom
Reviewed 13 November 2015 via mobile

Really enjoyed it here, we had a pool villa room which talking to other residents is definately worth it. Its a solid 4 star for me. Purely personally its a bit quiet for me, but for others I am sure thats fine. Food great, beach great, pools great. Big shout for Keng in the bar and restaurant, he was superb...

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1Thank GaryCantelo
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Gary, Thank you for your honest review here on Trip Advisor, Although you felt it was a solid four star we are thrilled to know you had a great time. With the constant developments we are making we certainly hope next time you visit you will agree that we are indeed a solid five star. I will certainly pass...

Surrey, United Kingdom
Reviewed 10 November 2015

Fantastic in every way... The service and staff were amazing. The Hotel was even better than expected and in a fabulous location. Food and cocktails were out of this world. Didn't want to leave!! Will definitely be going back again. Thank you all :)

Review collected in partnership with Virgin Holidays
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1Thank LyanneBurger
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Lyanne, Thank you for your review here on trip advisor, we are all thrilled to know that we exceeded your expectations and that you had the best holiday ever. We certainly hope we make the same memories for all of our guests visiting us in the future. Thank you once again and we very much look forward to welcoming...

Southern UK
Reviewed 9 November 2015 via mobile

We are currently half way through our week here before moving into another part of Thailand. Have to say we've had no problems here. The people are so welcoming and can't do enough to help you. The groups of Chinese that everyone talks about in these reviews are actually some of the most pleasant and happy people I've ever met....

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1Thank cardell22
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Cardell 22, Thank you kindly for taking the time to review our resort. We are thrilled to know you were able to relax so much and enjoy your stay. Its great to hear that your reported issues were solved so quickly, this is actually a positive reaction to a new department that we have created within the rooms division...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The most exciting and unique Phuket resort, The Village at Coconut Island is the best place to enjoy your next holiday.With an excellent range of rental villas and hotel suites, matchless leisure facilities and a beachfront island location off Phuket’s east coast, The Village really is the most exceptional Phuket resort.44 beautiful pool villas with sea views116 luxury Jacuzzi suites500 metres of untouched island beachfronta complete collection of watercraftfun and exciting adventure activitiesrelaxed waterfront settingrestaurants, bars and shops onsite.On an island off Phuket, The Village enjoys undisturbed privacy and absolutely amazing views of Phang-Nga Bay.All this is closer than you think! Just 5 minutes on-board our private water taxi to the Phuket mainland. ... more   less 

Additional Information about The Village Coconut Island

Address: 51/7 Moo 6, Phuket 83000, Thailand
Region: Thailand > Phuket
Price Range: $100 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Village Coconut Island 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
The Village Coconut Island Hotel Phuket
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Questions & Answers

Here's what travellers have asked, with answers from The Village Coconut Island staff and other travellers.
73 questions
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Questions? Get answers from The Village Coconut Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The resort is big, I enjoyed my location close to the reception.”
 of 5 bubbles 549wayned, 20 Mar 2017 | Read review
“Room was great, could however increase the water pressure in the bathroom if possible.”
 of 5 bubbles 422BrianS422, 16 Mar 2017 | Read review
“Great sized room , towels etc changed daily Any issue was resolved asap. Staff wonderful and humble and I would recommend place.”
 of 5 bubbles donar518, 13 Mar 2017 | Read review
“Request a room close to restaurant and ammenities, it's a very big resort and a long walk if you are far away ”
 of 5 bubbles naomir661, 7 Mar 2017 | Read review
“pool villa :)”
 of 5 bubbles Micky0704, 7 Mar 2017 | Read review
5 of 5