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Hanoi Emerald Waters Hotel & Spa

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Traveller (403)
Room & Suite (204)
Dining (79)
Overview
  • Excellent95%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“mr alex”(7 reviews)
“halong bay”(80 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Offers from Hanoi Emerald Waters Hotel & Spa
Special Offer: BEST SELLING PACKAGE 4D3N
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Offers from Hanoi Emerald Waters Hotel & Spa
Special Offer: BEST SELLING PACKAGE 4D3N
Hotel packages
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (648)
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All reviewssalmon run restaurantmr alexhalong bayold quarterconnecting roomsrecommend this hotelsales managerthe hotel staffexcellent stayexcellent hotelbreakfast buffetspecial thanksfood tourfruit platterovernight cruiseegg coffeewelcome drink
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1 - 5 of 496 reviews
Reviewed yesterday

Great customer service, everyone was super friendly and concerned about making us feel comfortable. The hotel definitely does a great job at allowing its customers to unwind and not have to worry about planning. Definitely recommend doing the package, it is so worth the money!...More

1  Thank Stephanie Y
Reviewed 2 days ago

From the moment we arrived at Hanoi Emerald Waters Hotel we were given refreshing drinks and wonderful service. We enjoyed our buffet breakfast and a la carte ones too. Each time we asked for something it was delivered quickly and with kindness. We particularly appreciated...More

1  Thank burnsfam2018
Reviewed 3 days ago

A room stayed was clean and comfortable, crews at the reception friendly and kind, breakfast exceeding the standard in Hanoi, location of the hotel is little bit remote from prosperous area in Hanoi but only an quarter walk remote. Over all, far exceeding the standard...More

1  Thank shockbn
Reviewed 4 days ago via mobile

This hotel was absolutely fantastic. The hotel is in a great location, within walking distance to most if not all city attractions, very close to the lake and Old Quarter so you have plenty of places to eat, shop etc. The motel is clean, modern...More

1  Thank Allisson E
Reviewed 1 week ago via mobile

We stayed here for 5 nights whilst in Hanoi in 2 interconnecting rooms. If you want somewhere in the old area of Hanoi to shop and eat, I can not recommend this place enough. Very clean hotel with my favourite breakfast in Vietnam. A small...More

Thank Gerard S
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Spa
Details
Price range
US$55 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Hanoi
#10 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$55 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Hanoi
#10 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (403)
Room & Suite (204)
Dining (79)
Pool & Beach (1)
Amenities (9)
Questions & Answers
Ask a question
Sally N
July 12, 2018|
AnswerShow all 5 answers
Response from ClaireVip | Reviewed this property |
I think it's best to contact the hotel directly. Communication was prompt when we contacted the hotel for information.
0
Votes
minh48
September 30, 2017|
AnswerShow all 13 answers
Response from Andy L | Reviewed this property |
There are food stalls everywhere, not shortage of places to eat around the hotel.
1
Vote
Jill1108
August 5, 2017|
AnswerShow all 4 answers
Response from Jill1108 |
Thanks, Chanti.
1
Vote
Room Tips
"Connecting rooms are very quiet and so they are really comfortable for our situation with kids."
Read review
"At the time there was no rooms with windows for our dates but would of been nice to have a window view room"
Read review
"Family rooms are cozy but have everything you need"
Read review
"Better have a room with big windows, inside windows not good enough for natural light."
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