We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hanoi Phoenix Hotel

Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in Hanoi
04/06/2017 05/06/2017
Show Prices
Management photos
Hanoi Phoenix Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

166 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hanoi Phoenix Hotel
See the most recent reviews
Showing 144: English reviews
New Westminster, Canada
Reviewed 21 February 2011

We arrived late afternoon to a busy 'hole in the wall'. The staff were friendly and offered a coffee while we checked in. The place looked clean enough for the cost. Once we had lugged our packs up several flights of stairs ( rounding the matresses leaning up against the walls) we came back to the reception to get a...

 Report
Helpful?
1Thank luckylucy31
preston,uk
Reviewed 30 December 2010

Good points. Location, middle of old quarter. Computer in room with quick connection.Very budget hotel though, rooms could do with updating.Booked an airport pick up but possibly due to delayed flight they failed to turn up.Ok for a night or two max probably wouldn't stay again. Old quarter lovely highly reccommend Green Mango for food and atmosphere.

 Report
Helpful?
1Thank ChinaGed
Rotorua, New Zealand
Reviewed 28 December 2010

We spent 3 nights at the Phoenix and everything was brilliant. We booked this in New Zealand along with trips to Sapa, Halong Bay and Tam Coc. Kelvin did a great job of all this place arranged train tickets from Ninh Binh to Hue on the HN1 train which other companys said didnt operate. Everything went like clockwork. As far...

 Report
Helpful?
1Thank KellyFamily88
Melbourne, Australia
Reviewed 14 December 2010

I stayed here for about 2 weeks in Hanoi, using it as a base in between trips to Halong Bay and Sapa. The staff (who are more like a happy family) were extremely welcoming and upon arrival we received a friendly reception and free breakfast! We stayed in both double and triple rooms and both were spacious, clean and really...

 Report
Helpful?
1Thank Vlax_10
Singapore, Singapore
Reviewed 25 November 2010

We had a great stay here, booked 2 fab trips and the staff were always on hand to give advice and information as to Hanoi and the surrounding area. We had a minor hiccup with one of the trips which meant we were due a refund and the hotel were excellent at sorting it all out for us with no...

 Report
Helpful?
Thank Sheree_1964
Leigh, Greater Manchester
Reviewed 23 November 2010

My room was spotless and comfortable. The staff were knowledgeable, friendly and spoke good English. The trip that the hotel organised to Halong Bay was excellent value and a real highlight of my stay. Breakfast was good, and the coffee was outstanding. Do take up the airport transfers that the hotel organises if you are coming from outside Vietnam -...

 Report
Helpful?
Thank leigh_guy
Shanghai
Reviewed 21 November 2010

I was there for 3 night, the rooms are big and comfortable , the staff is great they are alway willing to help you,, I highly recomend this place.

 Report
Helpful?
Thank Vespa76
Brisbane, Australia
Reviewed 25 October 2010

I stayed at the Phoenix last year with my husband and thought it was excellent value for money with great staff, so when visiting Hanoi this year with 2 friends I made a booking there for us. We were picked up at the airport as arranged and had an enjoyable stay. The staff are more than helpful, breakfast good and...

 Report
Helpful?
1Thank Travelista50
Brisbane Australia
Reviewed 19 October 2010

Just returned from 3 weeks in vietnam booked Hotel Phoenix for our return from Sapa arrived at 4.30 am Taxi took us to Hotel Phoenix 43 Bat Su Street this is not the hotel that we booked photos on internet are of another hotel we were so tired that we agreed to stay $20 US not worth it but at...

 Report
Helpful?
Thank Kerrie_9
Phoenix_Hotel68, Manager at Hanoi Phoenix Hotel, responded to this review

Dear all, We still accepted the review even was not fair to us when we had been trying to be good to her. As you may know that, the check-in time for guest is after 2:00 PM but we let them check-in earlier at 4h30 AM without any extra charges + We uploaded on the site the photos, each photo...

London, United Kingdom
Reviewed 25 September 2010

Stayed here for 2 nights. Sister hotel of Liberty Hanoi Everything was ok - not brilliant. Staff were friendly though. Its got all you need. As set away from road, you get more sleep than on a main road in Hanoi.

 Report
Helpful?
Thank Elmadav

17 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Room/Suite (2)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.3 km away
Brandi Hotel
Brandi Hotel
#458 of 581 in Hanoi
32 reviews
1.0 km away
Sport Hotel Hanoi
Sport Hotel Hanoi
#329 of 581 in Hanoi
10 reviews
0.2 km away
Grand Plaza Hanoi Hotel
Grand Plaza Hanoi Hotel
#202 of 581 in Hanoi
113 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Ping Hotel
Ping Hotel
#217 of 581 in Hanoi
28 reviews
0.3 km away
No photo provided
Obis Hotel
#128 of 591 in Hanoi
1 reviews
0.4 km away
No photo provided
Hotel Violin
#119 of 362 in Hanoi
2 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hoang Anh Hotel- Tran Duy Hung is Conveniently located in the Cau Giay District.Whether you are on a business trip or a leisure vacation, our 24-hour on duty courteous, professional and friendly hotel staff will take the utmost care during your stay to ensure you have a memorable time in Hanoi.For those of you just passing through we offer a transit stop so you can securely store you pack while you wonder arround Hanoi and grab a shower before leaving on night trains and buses for other exciting destinations. ... more   less 

Additional Information about Hanoi Phoenix Hotel

Address: 43 Bat Su Street | Cau Giay District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $24 - $27 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hanoi Phoenix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room lower down as there is 6 floors and no elevator”
Marty_Dibden, 14 Nov 2012 | Read review
1 of 1