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    Cinnamon Hotel

    26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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    2017-12-03 2017-12-04
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    US$54
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    Traveller (51)
    Room & Suite (16)
    Dining (2)
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    Overview
    • Excellent56%
    • Very good30%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “church bells” (31 reviews)
    “old quarter” (36 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Concierge
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (261)
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    1 - 5 of 216 reviews

    Reviewed 2 weeks ago via mobile

    The hotel is next to St. Joseph cathedral. We stayed one night before going to Sa Pa. The hotel arranged round trip that was excellent. And coming back to Hanoi on the day of flight however we had 7 hours before the flight. The hotel...More

    Thank arakawa3
    Reviewed 2 August 2017

    This is a very nice hotel for serious travelers. It is super homey and has the best and friendliest staff. Especially Mai Tracy who is the main host. She is a beautiful and playful young women who makes you feel like you just walked into...More

    Thank dwightm212109
    Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 6 August 2017

    Dear dwightm212109, It is a pleasure to receive your comments regarding your stay at Cinnamon Hotel. We are delighted that you had an excellent experience with us and especially "We Are Your Home in Hanoi”. I will be sure to pass your kind comments on...More

    Reviewed 9 June 2017 via mobile

    We spent 3 nights in this hotel, and found it charming. The rooms are characterful, with tall windows and dark wood. I can't speak highly enough of the staff, particularly Mai, who are very helpful and extremely friendly. My only caveat is that the hotel...More

    Thank London_Back_pack
    Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 26 July 2017

    Dear London_Back_pack, It is very kind of you for all the things you told about us and it made me feel so proud. Thank you very much for your compliments on our staff (Ms Mai in particular), I am sure that they also enjoyed it...More

    Reviewed 17 May 2017

    Our stay in the Cinnamon Hotel was an all around great experience. Staff is very friendly, committed and helpful. The atmosphere is lovely; rooms super clean and charming; Wi-Fi fast. The location couldn't be better. Our room overlooked the cathedral which gave it a very...More

    Thank nelix86
    Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 26 July 2017

    Dear nelix86, Thank you very much for your review. I am very happy to hear that you had an excellent stay and great experience at our Cinnamon hotel. The staff is one of the things we proud of and your recommendation about our hotel is...More

    Reviewed 30 April 2017 via mobile

    Out of the hustle and bustle of the main part of the old town, and a bit less touristy, yet only a few mins walk to the lake, a good location. We walked here from the train station at 5am, only 15mins walk. Rang on...More

    Thank Otherbloke
    Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 26 July 2017

    Dear Otherbloke, Thank you so much for sharing your experience about Cinnamon Hotel We are glad to know that you found our hotel was reasonable hotel, good location and you were satisfied by our level of care and attention. Also we have taken good note...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Room Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$54 - US$69 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Family Hotel in Hanoi
    • #59 Business Hotel in Hanoi
    • #76 Romantic Hotel in Hanoi
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 6
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Priceline, Hotels.com, Expedia, Booking.com, Travelocity and Ctrip TA so you can book your Cinnamon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (51)
    Room & Suite (16)
    Dining (2)
    Hotel & Grounds (36)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    aaskinner
    21 October 2016|
    Answer
    Response from CinnamonGRP | Property representative |
    Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
    0
    Votes
    aaskinner
    21 October 2016|
    AnswerShow all 2 answers
    Response from CinnamonGRP | Property representative |
    Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
    0
    Votes
    Nell I
    23 September 2014|
    Answer
    Response from Hanoi f |
    Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
    0
    Votes
    Room Tips
    "Pick on the upper floors and away from the main street in the entrance"
    Read review
    "If you don't like stairs...request a lower floor."
    Read review
    "I'm sure any traveller would be happy with any of the rooms within the hotel"
    Read review
    "Cathedral rooms are noisiest but have best views"
    Read review
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