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Artisan Boutique Hotel

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Traveller (126)
Room & Suite (55)
Dining (7)
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Overview
  • Excellent62%
  • Very good29%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“quiet street”(38 reviews)
“the penthouse”(21 reviews)
“hoan kiem lake”(57 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Reviews (558)
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456 results
Traveller rating
286
126
33
8
3
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Time of year
LanguageEnglish
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286
126
33
8
3
Show reviews that mention
All reviewsquiet streetthe penthousehoan kiem lakemr sunold quarterhalong baybalcony overlooking the streetgreat streetlovely balconybreakfast is servedexcellent locationstandard roombalcony roomhotel is situatednice roomairport pickstayed here for nights
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121 - 125 of 456 reviews
Reviewed June 20, 2016

This review is long overdue. I stayed here for 5 days and really enjoyed my room, not only comfortable and clean but nice too, and the location is walking distance to the market, to the lake and shopping area. The room gets cleaned everyday, fresh...More

1  Thank Angelique218
Reviewed June 19, 2016

Our family was looking for an affordable but nice hotel in Hanoi... and the Artisan was the perfect fit. Terrific location and the service was unbeatable. Big thanks to Sophia who took great care of us and even arranged to have a surprise cake delivered...More

4  Thank Christopher W
Reviewed June 18, 2016 via mobile

I've been there 2 times and loved to be there. Good location in the old quarter but away from the noise and crowded streets. Rooms are very good even the cheaper ones. Everything is clean. Complete breakfast with a lot of variety. And the kindest...More

1  Thank Diogo L
Reviewed June 17, 2016 via mobile

Stayed here for 6 nights whilst travelling throughout Vietnam. We absolutely loved this hotel. Staff were incredibly friendly and helpful and helped with phone calls to our tour company. The room was big and clean and we had a balcony that overlooked the street which...More

2  Thank Peter F
Reviewed June 15, 2016

Complimentary Upgrade when we checked in. The staff were so nice & friendly & extremely helpful. Food was great, buffet breakfast was limited but enjoyable. Rooms & toilets were large & clean with balcony overlooking the street. Hotel is a minute walk to the city...More

2  Thank comengetme
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$21 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$21 - US$59 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (126)
Room & Suite (55)
Dining (7)
Family and Play Areas (2)
Questions & Answers
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Stacie67
August 14, 2017|
AnswerShow all 6 answers
Response from Helen B | Reviewed this property |
Yes there is a lift
0
Votes
Room Tips
"The rooms overlooking the street, have balconies"
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"Balcony room well worth it."
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"Balcony rooms are excellent with views of the street"
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"Go for the penthouse or an executive room for sure."
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