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Hanoi Elegance Ruby

Travellers' Choice award winner
19/06/2017 20/06/2017
1 room 2 adults 0 children
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Hanoi Elegance Ruby
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2,962 Reviews from our TripAdvisor Community

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Showing 2,711: English reviews
Reviewed 29 November 2013

We stayed in this hotel in October, and it was one of our most memorable stay in the whole of Vietnam. It is located in a quiet alleyway, a world away from the bustle. We were welcomed from the moment the taxi arrived. We were greeted with welcome drinks and fruits. It was our honeymoon, and the hotel treated us...

1Thank HO2
Reviewed 29 November 2013

Very nice hotel in the Old Quarter and hidden away from the main road (so I guess not as noisy as main street hotels). We had arranged an airport pick up, this was on time and helped take all our luggage to the hotel. Once in the hotel, we received a very warm welcome from the receptionist staff and the...

1Thank HavingFuninthesun333
Dallas, Texas
Reviewed 28 November 2013

What an outstanding little hotel in a great location in the Old Quarter. We just spent the first 3 nights of our Vietnam trip in this hotel and loved it. The room was spotless and everything worked perfectly. It was also quiet so we slept really well. The staff were so friendly and helpful. Breakfast was excellent - and plenty...

1Thank Janice N
Reviewed 27 November 2013

We had two rooms here for three nights. The stand-out feature of this hotel is the staff team, all of whom were charming, helpful and efficient. The prime example of this was when they offered us the use of their lounge area and shower on our return to Hanoi, even though we had told them we would be staying in...

1Thank grumpy_sod
Reviewed 27 November 2013

Great location and wonderful staff, they were very welcoming and friendly with the kids. We stayed on the double twin room, it was big, clean and with a great view of the surroundings, you can really grasp the Hanoi sense from your window. There is nothing more you could ask for this price.

1Thank Br0ck0
anywhere warm!
Reviewed 26 November 2013

We only stayed one night at Ruby prior to being switched to a sister property. I agree with previous reviewers that the hotel staff are wonderful. However, I would not recommend staying on the 2nd floor. Because of the layout of the hotel, the second floor landing opens above the hotel lobby and dining room. Our door faced the landing,...

Thank travelbug199
Reviewed 25 November 2013

We stayed at this hotel for two nights in November and cannot say enough about the excellent service provided by the staff. Mr. Do Duc Giang was extremely helpful even before we arrived by answering emails promptly and helped organize a Halong Bag cruise which in the end had to be cancelled due to the typhoon. The location is perfect...

Thank TinaLondon_Ont
Reviewed 24 November 2013

I had heard from friends how great this place was but you really need to experience it to understand it! The hotel itself is really lovely and as other travellers have said a total oasis! I am travelling with my partner and our two children aged 12 & 3. From the moment we arrived the staff were exceptional and made...

Thank Jane E
Tacoma, Washington
Reviewed 24 November 2013

This little hotel rivals 5 star hotels any place in the world for it's service. The regular rooms are small but efficiently laid out so the size is not a problem. The suite is huge and more space than 2 people need. But it's the service that is beyond belief. For example, the staff walked us down the street to...

Thank travelchick612013
Reviewed 24 November 2013

Wonderful hotel. Staff was very warm and the rooms (at least our room) was great. We split our time between this hotel and the Diamond. We liked both. The Diamond was a little "nicer" but it was smaller for our family of 5 and we liked the area of the Ruby better.

Thank firefox1776

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19/06/2017 20/06/2017
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $55 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#6 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They varied in size.”
Dadeo1, 11 May 2017 | Read review
“Get a suite with a balcony - 6th floor +”
BlackBearBax, 8 May 2017 | Read review
“choose a large room”
tsccampbell, 24 Apr 2017 | Read review
“Go for Junior Suite on top floors with balcony with view across city”
AndyKenilworthUK, 17 Apr 2017 | Read review
“Junior suite gives you a balcony which we loved”
PerthDeb, 15 Apr 2017 | Read review
5 of 5
US$46* /night
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Prices are for 1 room, 2 adults
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