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Hanoi Serenity Hotel

543 reviews
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Traveller (96)
Room & Suite (30)
Dining (8)
Overview
  • Excellent54%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“halong bay”(77 reviews)
“old quarter”(86 reviews)
“superior room”(10 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Family Rooms
2.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (543)Write a Review
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35
9
7
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269
149
35
9
7
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All reviewshalong bayold quartersuperior roomair conditionerrising dragonrooms are cleanha long baysister hotelhoan kiem lakestreet noisenight markettourcuacruisebackpackers
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401 - 405 of 469 reviews
Reviewed 6 October 2009

While this hotel might not be the prettiest from the outside, once you walk in the doors, you are treated like gold. the rooms are clean and spacious, the breakfast is delicious, and the service from the staff is second to none. the manager, Mr....More

Thank NebHongKong
Reviewed 4 October 2009

I have mixed emotions about this hotel. I stayed here for 3 nights before my Halong Bay cruise. The staff are very helpful, but unfortunately their English is not great so they smile and laugh alot, though they are helpful if you need a taxi...More

5  Thank Pinkpeonie
Reviewed 3 October 2009

The room is clean, plenty of advises on out of town tours. The host recommended really good restaurants, and they also arranged a pick-up to go to the airport from a restaurant. It is good place to stay.

Thank shenghai
Reviewed 2 October 2009

We stayed in the Serenity Hotel for an initial 2 nights with 2 rooms but increased it to 4 as my friend and I continued our trip across Vietnam using Hanoi and the Serenity Hotel as our base. The rooms are basic but I have...More

Thank ash_art
Reviewed 1 October 2009

I really wanted to like this hotel a lot more than I did. The staff were absolutely delightful and I do want to give them a good review. However some things weren't that great and I think they should be pointed out. We booked the...More

4  Thank wanderlustinwithsun
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Room Service
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$27 - US$41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$27 - US$41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (30)
Dining (8)
Pool & Beach (4)
Questions & Answers
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Room Tips
"For quietness, the higher, the better."
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"do not go for Superior or lower rooms or choose Serenity 2 hotel"
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"Select a different hotel unless you are certain you won't have to change your reservation."
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"The best view is the 6th floor, however there is no elevator."
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