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2017-09-03 2017-09-04
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    Phoenix Palace Hotel

    27 Phu Doan Street, Hoan Kiem District, Hanoi 100000, Vietnam
    Best prices for your stay
    2017-09-03 2017-09-04
    Traveller (12)
    Room & Suite (1)
    Hotel & Grounds (18)
    • Excellent83%
    • Very good15%
    • Average0%
    • Poor2%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Wheelchair Access
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Phoenix Palace Hotel
    Deals (9)
    Sep 3Sep 4
    1 room, 2 adults, 0 children
    • Deluxe Double Room - Non-refundable
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    • Deluxe Double Room (Free WiFi)
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    • Deluxe Double Room
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    View all 9 deals from US$35
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    Write a Review
    Reviews (100)
    Traveller rating
    Traveller type
    Time of year
    There are newer reviews for Phoenix Palace Hotel
    See the most recent reviews

    31 - 35 of 74 reviews

    Reviewed 2 April 2017 via mobile

    Fantastic place to stay, excellent service, very clean, friendly staff and delicious breakfast. Very helpful with guidance around town on places to see and dine. Thank you for a very relaxing and enjoyable stay. Highly recommended.

    1  Thank Clouch
    Reviewed 30 March 2017

    I stayed at the Phoenix Palace Hotel during Tet, which I understand is a difficult time for hoteliers in terms of staffing and ensuring sufficient fresh ingredients for breakfast. Despite those adversities the friendly staff at the Phoenix Palace ensured that everything functioned smoothly and...More

    Thank CreakingBones
    Reviewed 30 March 2017

    The amazing staff absolutely made our stay. They were extremely helpful and really went above and beyond to make sure we had the best stay possible. They looked after our luggage on 2 different occasions and were always keen for a chat and to provide...More

    Thank Maddison M
    Reviewed 28 March 2017

    Great location, Close to all the action in Hanoi's old quarter. first off i would like to thank the staff, they were very helpful and accommodating to all of are requests and even went above and beyond to make are stay so very enjoyably, like...More

    Thank Mike B
    Reviewed 22 March 2017 via mobile

    Breakfast was good, they serve a buffet in the morning, the staff went out of their way to ensure I had a pleasant stay and were very helpful. The hotel was in a good location and the facilities were clean.

    Thank Frank W
    Hanoi Serendipity Hotel
    252 reviews
    #76 of 593 hotels in Hanoi
    Hanoi La Storia Hotel
    81 reviews
    #14 of 624 B&Bs / Inns in Hanoi
    Hanoi Impressive Hotel
    789 reviews
    #42 of 593 hotels in Hanoi
    Splendid Star Suite Hotel
    709 reviews
    #15 of 624 B&Bs / Inns in Hanoi
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Price range
    • US$32 - US$95 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Travelocity, Booking.com, Cancelon, Expedia, Hotwire, Cheap Tickets and Agoda so you can book your Phoenix Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (12)
    Room & Suite (1)
    Hotel & Grounds (18)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Simby s
    3 December 2014|
    AnswerShow all 2 answers
    Response from Natalie2887 | Reviewed this property |
    There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
    Room Tips
    "Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
    Read review
    "Room with no view are very quiet"
    Read review
    "Ask for a quiet room"
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    "6th floor room is the best"
    Read review
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