Fantastic place to stay, excellent service, very clean, friendly staff and delicious breakfast. Very helpful with guidance around town on places to see and dine. Thank you for a very relaxing and enjoyable stay. Highly recommended.
31 - 35 of 74 reviews
I stayed at the Phoenix Palace Hotel during Tet, which I understand is a difficult time for hoteliers in terms of staffing and ensuring sufficient fresh ingredients for breakfast. Despite those adversities the friendly staff at the Phoenix Palace ensured that everything functioned smoothly and...More
The amazing staff absolutely made our stay. They were extremely helpful and really went above and beyond to make sure we had the best stay possible. They looked after our luggage on 2 different occasions and were always keen for a chat and to provide...More
Great location, Close to all the action in Hanoi's old quarter. first off i would like to thank the staff, they were very helpful and accommodating to all of are requests and even went above and beyond to make are stay so very enjoyably, like...More