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Cosiana Hotel Hanoi

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Traveller (205)
Dining (68)
Room & Suite (50)
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Overview
  • Excellent56%
  • Very good32%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“mr james”(20 reviews)
“halal food”(59 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (211)
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All reviewsmr jameshalal foodmuslim travellerspraying matmalaysian cuisinehalal certifiedtrain stationhotel ownerpho noodlesweek staylocal tourhotel room isstrategic locationplace to stayclean roomspleasant stayfriendly hotel
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11 - 15 of 186 reviews
Reviewed 20 January 2018 via mobile

After much excitement to have a Halaal breakfast after 11 days on tour we were extremely disappointed at the rooms at the cosiana. Linen was old and torn, spare duvet in the cupboard was dirty. Bathrooms were dirty. Wifi was poor. Location is also not...More

Thank mj7861
Response from Dan Thuy H, Tổng giám đốc at Cosiana Hotel HanoiResponded 23 March 2018

Dear Sir, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that...More

Reviewed 10 January 2018 via mobile

Stayed 1 night in a cosy family suite for 4 adults and 1 child but only 1 bathroom. Simple halal local breakfast. Nice halal food at the other restaurant at level 1. Location-corner of Old Quarter near to the railway station. Must mentioned the driver...More

Thank SitiMAParjo
Response from Dan Thuy H, Tổng giám đốc at Cosiana Hotel HanoiResponded 23 March 2018

Dear Ms Siti, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guided city tour and our friendly staff. Our hotel aims to provide...More

Reviewed 20 September 2017

One of the 2 hotels that we knew that served halal cuisines. More muslim friendly hotels and restaurants are needed here in Hanoi to attract the muslim travelers. The hotel looks like a 3/4 star hotel with an excellent service. The rooms, facilities and staff...More

Thank kahliab
Reviewed 5 September 2017

Had an excellent stay here in Hanoi. The rooms were clean and the staff were friendly and helpful. They serve halal food. The food was tasty and filling. Location wise - very near to the railway station, lots of shops within walking distance. Highly recommended...More

Thank zmyusoff
A TripAdvisor Member
11
Reviewed 5 August 2017 via mobile

The most accommodating Managing Director Mr James Segaran. If the head of the hotel is doing his very best to ensure customer satisfaction, no need to mention his staffs . The entire hotel staffs are well trained by him to ensure the utmost best services...More

1  Thank A TripAdvisor Member
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Most Booked Properties in Hanoi, Vietnam
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Dry Cleaning
Shuttle Bus Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Details
Price range
US$38 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Hanoi
#36 Family Hotel in Hanoi
Details
Price range
US$38 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Hanoi
#36 Family Hotel in Hanoi
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Traveller (205)
Dining (68)
Room & Suite (50)
Business Centre & Event Rooms (1)
Questions & Answers
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MrsMomTravels
January 11, 2018|
AnswerShow all 2 answers
Response from Đan Thúy H | Property representative |
Thanks for your attention to our hotel, yes, we have HALAL certificate for both hotel and restaurant at Cosiana Hotel ( Hanoi & Sapa also)
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gamlea
August 5, 2017|
AnswerShow all 2 answers
Response from FirG | Reviewed this property |
Hi SL, For booking at Cosiana we tried a few websites, Agoda, Booking. Some websites would show different results. How many pax are you booking for? One tip is not to book tours with the hotel. The price is on the higher... More
0
Votes
khairil mubin s
October 31, 2016|
AnswerShow all 5 answers
Response from Povan | Reviewed this property |
Hi..try cosiana hotel. U get good value for your money. If you cant get room try talking to the GM..Mr.James...he is a Malaysian. Very helpfull person .
2
Votes
Room Tips
"Higher floors better"
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"Ask for a room with window if available."
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"make sure you check the air condition filter when you get in, and check for illegal bugs."
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"Family suite right to choose huge and spacious."
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