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Madame Moon Hotel

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1 room 2 adults 0 children
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284 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Kuala Lumpur, Malaysia
Reviewed 5 March 2015

We were supposed to stay in the hostel next door (artisan Hostel) but since we were so many of us, the guys at artisan booked us a few rooms at madam moon (which is actually a little cheaper) and we were not sure of what to expect but when we got there we got the best surprise ever the rooms...

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Thank Amine F
Melbourne, Australia
Reviewed 4 March 2015

Even though we stayed just one night at Madam moon, we got the best service, I have ever experienced. Firstly the email responses from Mr Pham were clear and addressed all our queries. We arranged the Halong Bay cruise with them, which was an amazing experience. They also arranged airport pick up. They stored our backpacks while we were on...

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Thank Delmonk77
Reviewed 3 March 2015 via mobile

My girlfriend and I have just spent the past few nights in Hanoi at madam moons guesthouse (both 1 and 2 as we booked some extra dates) and have been so well accommodated! Fantastic staff, clean spacious rooms and right in the heart of the old town minutes walk from everything. Booked a royal palace ha long bay tour for...

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1Thank kendargan
The Netherlands
Reviewed 1 March 2015

Excellent value for money: - large, clean rooms - perfect wifi connection - terrific breakfast buffet, everything you can think of! - great staff that really want to give you a good staat - their halong bay tour is the best: royal palace tours. (The best food, new ship) JUST BOOK IT!

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Thank Jara v
New York City, New York
Reviewed 26 February 2015

A friend renommended Madam Moon- and I was very happy to stay there. Right at the north end of the lake it is easy to find. Moreover the staff was really helpful and friendly. A big breakfast at the restaurant across the street is included.

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2Thank WanderLustig55
San Diego, California
Reviewed 14 February 2015

Realize there is no elevator or lake view. Climb up and up. It's good for you.. Very basic but staff are amazing!!! Breakfast across the street was great. Wifi in room was great.... Great value. Great staff. And great location

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8Thank Campbellrandy
Reviewed 9 February 2015

Sapa tour - all was arranged through email with staff that had great english abilities. I arrived and there were rose petals on my bed. The staff was very accommodating when I needed a extra night. Highly recommend!! So friendly

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Thank Lilian T
Africa
Reviewed 2 February 2015

We were running around vietnam on a fairly tight schedule and so I researched ahead of time and booked all of our accommodation . Madame moon was mentioned in Lonely Planet and had good reviews. Also booked ahead of time, through MMG the 2 day/1 night tour to halong bay on their affiliated boat, Royal Palace Cruise. I'm ashamed to...

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Thank Sue S
Prague, Czech Republic
Reviewed 28 January 2015

If you enjoy having a neverending delicious asian breakfast this is the right place for you! Gourgeous buffet as you will not find anywhere else for this price. The staff is kind, helpful and competent. They can arrange you all kinds of tickets and tours, however mind that they might be slightly more expensive than the competition in some cases,...

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Thank Paola s
Melbourne, Australia
Reviewed 28 January 2015 via mobile

I can't fault anything about Madam Moon. The room was clean and generously sized (it's one room per floor), with a great bathroom. The beds were comfortable, and when we arrived, were covered in lovely rose petal hearts! The staff were very friendly and helpful, particularly with organising our onward trip to Cat Ba. The included buffet breakfast was better...

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Thank Jordan F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Welcome to Madam Moon's Guesthouses! Madam Moon Guesthouse is located on 17 Hang Hanh Str, with the best location in the center of Hanoi old quarter, the guesthouses are almost in one minutes walking to Hoan Kiem Lake, so you can find everything in a short walking distance such as shopping center, Dong Xuan market, Thang Long Water Puppet Theater, the Night-market,city view cafe and thousand of restaurants. GUESTHOUSE ROOM FEATURE: + Aircondition 2-ways (Hot & Cold) + Free Wi-fi in the room and at the lobby of the hotel + Private computer and printer is for free of charge at the lobby + Fan with remote control + Led Tivi LCD 32-inches with cable + Fridge + Private Bathroom + Hot Shower + Free and very strong Wi-fi for internet access in the room + Buffet breakfast included (6:30am - 9:30am) + Tours desk for free information / We are also the travel companies organized tours with the best quality and cheapest prices guaranteed (Tour-information) + Free luggage storage + 24-hours Reception + Free Motorbike/Bicycle Parking + Free local phone if less than 3-minutes + Safety Box + No lock out or Curfew + soft beds + Towels/Soaps/ Shampoo + City map + Hair dryer + Goverment tax included + Currrency exchange + A front desk opened and staffed 24/7 + Daily housekeeping Thank you very much for your time reading about us, we are loooking forward to welcoming your lovely time in our guesthouse! ... more   less 

Additional Information about Madame Moon Hotel

Address: 17 Hang Hanh Str, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Madam Moon Hotel)
Region: Vietnam > Hanoi
Price Range: $34 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Madame Moon Hotel 3*
Number of rooms: 9
Reservation Options:
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Also Known As:
Madam Moon Guesthouse Hotel Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Madame Moon Hotel staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift in no 2, but i am fit so no issues. Issues for older people or bad legs. Top room has view of lake.”
 of 5 bubbles Gerard2016007, 26 Sep 2016 | Read review
“We liked our upper-level room, but be aware there are no elevators, so those averse to climbing should request lower rooms.”
 of 5 bubbles LoriS568, 28 Aug 2016 | Read review
“Not all rooms have a separate shower.”
 of 5 bubbles robclairenic, 15 Apr 2016 | Read review
“Get a room close to the ground floor”
 of 5 bubbles chefjoey52, 6 Jan 2016 | Read review
“Stairs are steep (but staff help with luggage) so the lower the better.”
 of 5 bubbles RichardC610, 29 Dec 2015 | Read review
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