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Hanoi Graceful Hotel

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#72 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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415 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Cape Town, Western Cape, South Africa
Reviewed 4 December 2014

I stayed at the Hanoi Graceful hotel for 5 nights, the staff were expecting me and it took no time at all to book in, the room was comfortable, clean and serviced every day, plenty of bottled water, tea and coffee and although I had a small issue with the noisy air-con fan and the shower fitting, these were sorted...

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Thank 123Virginia
The Exotic Orient
Reviewed 20 November 2014

Arranged with the hotel in advance for a car pickup service. Waited 15 minutes before the driver showed up at the airport arrival hall. The drivers for the other hotels were already waiting for their guests when I stepped into the arrival hall so I’m not sure why this driver was caught up in a “traffic jam”. Poor first impression....

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1Thank TravellingApe
Reviewed 20 November 2014 via mobile

I stayed at the Hanoi graceful hotel for 2 nights. The room is confortable and clean. The most Impress for 3 stars hotel is the service. First, when i arrived at the hotel, the Receptionist she did a well welcoming with my name and she suggest me a nice halong Bay tour. I would like also to say a big...

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Thank Claire g
Reviewed 13 November 2014

The Hotels location is perfect, in the old quarter of Hanoi. The Hotel staff is awesome, so friendly and helpful. We found the breakfast great. We ordered once room service (we are Vegetarian) they produced great food which wasn't listed on the menu. Our room was very clean on the 8th floor (8 floor building) with a good sized Patio...

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Thank KhunJack-BKK
Sydney, Australia
Reviewed 10 November 2014

I stayed at the Hanoi Gracefull hotel for 3 nights in late October and can honestly say that it is my favourite hotel in Hanoi. The location is great being in the centre of the Old Quarter within minutes of popular attractions. The attention and friendliness of the staff in particular Mr. Nguyen make you feel so welcome and nothing...

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Thank ALAN C
Guimaraes, Portugal
Reviewed 10 November 2014

This hotel is extremely well located, next to good restaurants and coffee shops; within walking range you can find pretty much anything (bars, museums, the Lake, etc). I went to Hanoi for the Hanoi Gift Show and I am glad I picked this hotel because during the day I would work and at night I was able to visit Old...

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Thank Daniel L
Reviewed 29 October 2014 via mobile

Very hospitable, excellent staff. We had visa issues coming into Vietnam which caused us to cancel the first two days only 24 hours before arrival. They were very kind and still allowed us to cancel We received a warm welcome and used a pickup service at the airport; very nice after a long flight. The room was very clean, comfortable...

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Thank Bart C
Trinh T, General Manager at Hanoi Graceful Hotel, responded to this review

Dear Bart C Thank you for your sharing your great experience during your shortly stay with us. It gives us great pleasure to read that you thoroughly enjoyed the spacious space, hotel service, as well the service delivered by the team and transportation service, were able to create a memorable experience during your holiday. We always try satisfy our guest...

Frankfurt, Germany
Reviewed 25 October 2014

I was in Hanoi for a conference and I spend 10 days in the Graceful Hotel. To sum up I just say: great! The hotel is situated centrally in the old quarter. Within 10 minutes by feet you reach the Hoi Kiem Lake and other important tourist attractions. To the main train station, to the old villa quarter and to...

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2Thank Paul L
Trinh T, General Manager at Hanoi Graceful Hotel, responded to this review

Dear Mr. Paul L Thank you so much for your fully kind review. We are wonderfuly to hear that you had a great experience at our hotel with your stay. So, thank you for taking the time to write a review on Tripadvisor regarding your visit. We are so happy to am very happy to know that you so enjoyed...

Tumut, Australia
Reviewed 20 October 2014

Our stay at the hotel was great, Mr. Lee and his staff were on hand to assist with any request and with there local knowledge made getting round and finding places to see very easy ,airport pick up and drop off was arranged by the hotel and when our flight arrived two hours late it was reassuring to know our...

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1Thank 151014Piper
Trinh T, General Manager at Hanoi Graceful Hotel, responded to this review

Dear 151014Piper Great greeting from Hanoi Graceful Hotel. Thank you very much for your review. We are so happy to hear that you had a wonderful stay with us and enjoyed our hotel service, breakfast. We always try to satisfy our guest as much as possible so we do hope that all of our customer enjoys the time stayed with...

Singapore, Singapore
Reviewed 19 October 2014

The stay was amazing.. The staffs are really attentive especially lee!! Lee introduced us where to eat and go around the old quarter which had been a really great experience for us to spend a day in old quarter just by walking! And the hotel was right in the old quarter and it was about 10 mins walking to lake....

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Thank rowena0404
Trinh T, General Manager at Hanoi Graceful Hotel, responded to this review

Dear Rowena0404 Its wonderful to hear that you had a great stay at our hotel. So, thank you for kindly taking the time to write a review on Tripadvisor regarding your visit. We are so delight to hear that you enjoyed to stay with us. Please remember us to send your boy friend our best wishes for happiness. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hanoi Graceful Hotel

Address: 21 Hang Phen Street, Hang Bo Ward, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Hanoi Amazing hotel)
Region: Vietnam > Hanoi
Price Range: $30 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Graceful Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hanoi Amazing Hotel Hotel Hanoi
Hotel Style:
#23 Romantic Hotel in Hanoi
#43 Business Hotel in Hanoi
#58 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Graceful Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balconies, the higher the room the quieter it is in Hanoi”
 of 5 bubbles 139evien, 7 Jan 2017 | Read review
“Room with a balcony or terrace a must, if staying more than a couple of days.”
  • Great size room 7th floor
  • Looking down to the street from the 7th floor terrace.
  • Luggage rack with 2xpairs of flip flops for the guests.
  • Great bed, cleaners do a fantastic job daily.
  • Rooms at the front of the hotel have either a balcony or terrace in the case of floors 6 and 7
  • Private terrace from room on 7th floor.
 of 5 bubbles briancD9250OI, 6 Dec 2016 | Read review
“The suite room with extended balcony is very spacious , enough to accomodate 4 persons sleeping with extra beds.”
 of 5 bubbles spenglai, 15 Nov 2016 | Read review
“Top floor rooms are probably the best”
 of 5 bubbles 704kingsleyw, 2 Oct 2016 | Read review
“Rooms at front are excellent and with quality double glazing so little to no noise”
 of 5 bubbles saintstommyAlgarve, 5 Aug 2016 | Read review
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