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Mercure Hanoi La Gare Hotel

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#96 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Hanoi La Gare Hotel
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880 Reviews from our TripAdvisor Community

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Melbourne, Australia
Reviewed yesterday NEW

We enjoyed our stay at Mercure Hanoi - the stafff were friendly and courteous and very helpful. The hotel was in a great position, away from the hustle and bustle but close enough to walk there - Starbucks, Baskin Robbins, French Bakery all within easy walking distance. Breakfast was varied and nice. Room was spacious, clean and comfortable. Would stay...

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Helpful?
Thank willie_1313
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Willie_1313, Great to hear that your recent visit with our Mercure Hanoi La Gare was so satisfying! We are all very proud of the rooms appointment, location we have and especially our dedicated and engaging team! They surely make for an enjoyable experience in our Hotel. Glad you were able to visits many of the attractions and sights seeing's...

Quezon City
Reviewed 2 days ago NEWvia mobile

The building facade is classic. The interiors and room looked dated - though newly refurbished and very clean. The hotel staff stands out here when compared to the other Hanoi hotels I've stayed in. The front desk staff are friendly, accommodating and highly service-oriented. The same high level of service was demonstrated by the restaurant crew as well as the...

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Helpful?
Thank valmun
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Valmun, How pleased I am to hear that your recent visit to our Mercure Hanoi La Gare was enjoyable. Most of all, thank you for the letting us know of your experience with our staff; how pleased I am to hear that they engaged you every step of the way and providing great service to you and accommodating your...

Reviewed 3 days ago NEWvia mobile

Good hotel to stay in for business or family.. Good staffs ...able to converse in English..so communication with them is not a problem...good services given by the staffs.. room are clean and with basic amenities.

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Helpful?
Thank Jessica L
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Jessica L, Many thanks for the great review you wrote regarding your recent visit to our Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities, amenities and the cleanliness of our guestrooms and bath!Thanks also for calling out to our staff, I'll be sure to share that with them! I trust that...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

This is my fourth time staying with Mercure Hanoi La Gare. I would like to thank you and well done. Tremendous improvement from my previous stay in October 2016! I have been welcomed as a VIP guest during my arrival. With my Le Club Platinum member, I have been upgraded for free to deluxe room , welcome drink voucher and...

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Helpful?
Thank CalChoong
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear CalChoong, How pleased I am to hear that your recent visit to our Mercure Hanoi La Gare was enjoyable. Thank you for being loyal to Mercure Hanoi La Gare and Accorhotels, I am also very glad to hear we were able to upgraded you to our beautiful deluxe room and provided you with all the amenities entitled to our...

Hanoi, Vietnam
Reviewed 1 week ago

I really enjoyed my stay in Hotel Mercure Hanoi. The Reservation personnel and GM (Ms. Nguyen and Ms. Thuy) were very helpful. All of the staff from the reception, restaurant and the others personnel were also very kind. Never met anyone who did not greet me when i am going around. Will definitely stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank romgarcia
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Romgarcia, Thank you so much for sharing your experience during your recent stay at our Mercure Hanoi La Gare. I am glad to hear you have enjoyed your stays and that our associates were able to recognize you throughout the hotel. It was with pleasure meeting you and I am really happy to see you are returning to Mercure...

Reviewed 1 week ago via mobile

Stayed 3 nights - 5 people - great location in central Hanoi. Got 2 connecting rooms. Rooms clean and modern - no noise from the busy surroundings. Great breakfast with fresh juice and the chef's omelet. Always very friendly staff - can only give my best recommendations!

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Helpful?
2Thank Peter N
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Peter N, Thank you so much for taking the time to share with us your experience during your recent stay at our Mercure Hanoi La Gare. I am glad to hear you and your family had a pleasant stay with us and that you enjoyed the cleanliness of our accommodation, our Housekeeper team really take pride into their works...

Fernhill
Reviewed 2 weeks ago

the service was outstanding from the moment we arrived to the moment we left in both reception and dining. They could not have done enough for us. Checked us in on our flights, called and confirmed our transfers, lent us a power converter , and so friendly , nothing was to hard. The gym was very small and basic would...

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Helpful?
Thank Shelly K
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Shelly K, Thank you for sharing your experience with us at Mercure Hanoi La Gare! I am very pleased to see that our staff was able to engage with you in a helpful and friendly manner. As you found, our hotel provides a pleasant and comfortable environment for all travelers, and that we are located right in the heart...

Reviewed 2 weeks ago via mobile

This was a lovely place for a quick stop over. The pillows were amazing!!!!! Nice and clean and a variety of Vietnamese and western food for breakfast. A nice stroll to the market and away from all the tourists.

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Helpful?
Thank Danielle R
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Danielle R, Thanks so much your review of your recent stay at our Mercure Hanoi La Gare. Great to learn that you enjoyed the overall visit; from accommodation, location, to our restaurant Brasserie Le Pavillon and the culinary delights from our kitchen and our engaging staff, all contributed to a great experience! Hope that we will have the opportunity...

Australia
Reviewed 3 weeks ago

This is in a good location away for the craziness of the Old Quarter, would not like to stay in there! Room was in good condition and well serviced, bed/bedding comfortable. Restaurant was OK, limited options but enough if you are dining elsewhere as well. Breakfast was fine. Staff courteous and helpful.

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Helpful?
Thank Dexter56
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Dexter56, Thank you for the comments on your recent visit to our Mercure Hanoi La Gare. Great to learn that you enjoyed your stay and the convenience of our location. We are also conveniently located a mere 5 minute walk from the old quarter and most of the city attractions. Pleased to hear that you enjoyed the cleanliness and...

Melbourne, Australia
Reviewed 4 weeks ago

Being Accor Platinum I wanted to try this place . So I stayed one night at this one. Very close to the main railway station where the airport bus 86 stops ( so do not take a taxi!!!The bus takes the same time and costs only 1.40us). Back to the hotel, nice french classic style, very crowded but friendly staff...

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Helpful?
Thank DRLuxury
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear DRLuxury, Thank you for sharing your experience during your recent stay at Mercure Hanoi La Gare. I am pleased to hear your time with us was satisfying even though there was only one night. Thank you for being loyal with Accor, we are very honor to have Platinum member stay with us and very happy to hear compliment from...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $78 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Hotwire, Hotels.com, Expedia, ACCOR, getaroom.com, TripOnline SA, Priceline, Evoline ltd and Cheap Tickets so you can book your Mercure Hanoi La Gare Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#31 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#44 Family Hotel in Hanoi
#49 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hanoi La Gare Hotel staff and other travellers.
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Questions? Get answers from Mercure Hanoi La Gare Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for at least 8th floor, rooms seem a little nicer up there”
ShellyK658, 10 Apr 2017 | Read review
“Enjoy the double glazing!!”
Dexter56, 30 Mar 2017 | Read review
“Facing street, high floor”
nikitasgrishin, 3 Mar 2017 | Read review
“Lower floors are very noisy because room sound-proof is not good.”
ANL325, 2 Mar 2017 | Read review
“Rooms at the back may be quiet than in front.”
Prayanak, 15 Feb 2017 | Read review
5 of 5